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SmartAdvocate Reviews & Product Details

SmartAdvocate Overview

What is SmartAdvocate?

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence tools, and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 150+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. When you work with SmartAdvocate, you work with our trained experts. From Implementation to Support, nothing here at SmartAdvocate is outsourced. Every person you work with is a trained expert who is knowledgeable about all of your firm’s needs. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.

SmartAdvocate Details
Languages Supported
English
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Product Description

SmartAdvocate, is a case management system for plaintiffs' personal injury law firms. Make your practice run more efficiently and profitably.

How do you position yourself against your competitors?

SmartAdvocate is the only application on the market that was designed by VERY active, practicing, plaintiff personal injury attorneys and paralegals to make their office more efficient in ways the other applications on the market couldn't.


Seller Details
Year Founded
2000
HQ Location
Bonita Springs, FL
Twitter
@smartadvocate
15 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Description

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence tools, and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 150+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. When you work with SmartAdvocate, you work with our trained experts. From Implementation to Support, nothing here at SmartAdvocate is outsourced. Every person you work with is a trained expert who is knowledgeable about all of your firm’s needs. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.


Igor S.
IS
Overview Provided by:
Chief Technology Officer at SmartAdvocate

Recent SmartAdvocate Reviews

AD
Alex D.Mid-Market (51-1000 emp.)
2.0 out of 5
"Does a lot but could be alittle simplier"
The possibilities, and power of the program.
Hemily F.
HF
Hemily F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Thankful for its Existance"
I have work with this software for a few years. I must say that I am so thankful for its existence. I cant even imagine how firms work with out it....
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Software Review"
The naviagtion is easy to use and I love the texting feature
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SmartAdvocate Media

SmartAdvocate Demo - Case Summary Screen
Provides a quick overview of the case without having to go to multiple screens
SmartAdvocate Demo - Intake Performance Dashboard
Allows you to view performance of your intake staff and analyze trends
SmartAdvocate Demo - Office Calendar
Easily maintain and view the full calendar for a specific case, or the entire office. SOLs, Critical Deadlines and Appointments are pushed to staff’s calendars.
SmartAdvocate Demo - Client Portal
Provides instant access for a client to view case documents, case calendar and notes, while your firm maintains complete control over what they can see.
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99 SmartAdvocate Reviews

4.7 out of 5
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99 SmartAdvocate Reviews
4.7 out of 5
99 SmartAdvocate Reviews
4.7 out of 5

SmartAdvocate Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartAdvocateQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SB
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

I love all SmartAdvocate has to offer! I worked at a firm for 8 years and we transitioned from ATO to SA in 2021 and then I moved to a different state and started working at another firm who uses SA as well. I love all of the features it has to offer especially being able to text our clients that is a fast way of communication with them. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

There isn't anything that I dislike about SA. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

I love the different tabs it has to offer and keeps my documents organized. I also love there is support staff that you can go to if you have questions. Review collected by and hosted on G2.com.

Hemily F.
HF
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmartAdvocate?

I have work with this software for a few years. I must say that I am so thankful for its existence. I cant even imagine how firms work with out it. There is so many things that I like from the reports to the case management system. SOL tracking, saved Docs and the list is endless. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

Nothing to dislike, lets say a lot more to learn Review collected by and hosted on G2.com.

Recommendations to others considering SmartAdvocate:

GET IT AND DONT WAIT Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

ORGANIZATION & WORKFLOW Review collected by and hosted on G2.com.

AD
Paralegal
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

The possibilities, and power of the program. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

Not as intuitive as it could be, would appricate simplicity. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

Makes things earlier for client communications and team communications. Review collected by and hosted on G2.com.

LC
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

It is very user friendly and easy to learn. I love their texting feature. Also, every date they have a 3:00 p.m. call in feature to get a live support person. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

I have no cons with Smart Advocate. I love it. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

Currently, they are working to resolve a feature that allows you to upload documents. Review collected by and hosted on G2.com.

Justin G.
JG
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

The most interesting thing was the ability to send emails from the SA program. It made the emails I send more interseting as they were coming from the server. The recepients of my emails also appreciated that the emails were coming from a server. Sending emails from the server is an additional support that I have when sending emails.

I also like the document viewer. It is easy to take a quick glance at documents rather then having to download and open the document. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

There really isn't anything I dislike about SmartAdvocate. It is difficult logging all the emails I receive but I think the emails can be linked to the SmartAdvocate server.

The document handler was something that frustrated me. It would take longer to create the document then actually open the document in word. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

SmartAdvocate helps us with file reviews. When a case is transferred between case managers, file reviews can be expedited since all the documents are right there.

SmartAdvocate could also help with medical expenses. If the case managers fill out the client's medical expenses, it makes it easier when the file is transferred to you, to know what medical providers the clients saw and the total amount of medical expenses. Review collected by and hosted on G2.com.

TM
Nurse Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

I am the team member at our firm who manages the medical providers and medical records for each case. Without this software, I could never keep up with the volume of cases we have. SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies, spreadsheets, and many applications. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

Upgrading to cloud-based makes SA that much more effective. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

The ability to have a larger case load without sacrificing the quality of work. Review collected by and hosted on G2.com.

Nicky G.
NG
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

It's userfriendly and helps create a seamless workflow making my job easier. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

So far, I have not found anything about SmartAdvocate that I do not like. There are some features that I don't use but that does not mean I won't in the future. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

Keeping me on task and helping me to remember. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartAdvocate?

SmartAdvocate is a web-based/cloud program which makes access to your case information accessible from anywhere. There are extensive types of information that can be stored within your case with virtually no limits. They are constatnly upgrading and adding new integrative software options to enhance an already terrific case management system. Customer support and trainers are top notch! Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

Sometimes there are several steps to take to get to a goal process. With time, shortcuts do arise which makes some processes less time consuming. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

The ability to integrate with medical records retreival services which saves loads of time. Review collected by and hosted on G2.com.

Paul C.
PC
Lawyer and owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmartAdvocate?

It lets you automate everything and set reminders. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

Nothing, it is very intuitive. Very happy with the product. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

Automation is easy and frees up my time. Review collected by and hosted on G2.com.

DD
Legal Secretary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartAdvocate?

In Smart Advocate, I really like that you have the ability to open the case several times and filter out exactly they type of documents you are working with. Review collected by and hosted on G2.com.

What do you dislike about SmartAdvocate?

I think some color coding would be helpful. Review collected by and hosted on G2.com.

What problems is SmartAdvocate solving and how is that benefiting you?

At time of settlement, Smart Advocate's features help to review quickly through documents. Review collected by and hosted on G2.com.