Smaply Pros and Cons

We've used smaply for multiple customer journey mapping projects internally and it's an intuitive but powerful tool Review collected by and hosted on G2.com.

Downsides are the cost in comparison to features - what it does it does very well but it's value depends on the user's budget Review collected by and hosted on G2.com.

What I like about it is that I can put several different branches of a journey map into one place. You can really show the differences between two tracks. Great journey Mapping software Review collected by and hosted on G2.com.

If you put everything on a map it can get lost and overwhelming, I wish Smaply had a feature to limit visualization. Review collected by and hosted on G2.com.

Easy way to Map member journey and put a lot of information in one place Review collected by and hosted on G2.com.

I wish we could visualize it better. so that simple journeys aren't huge or have to be huge. also I wish I wasn't rigid and have all of them look the same Review collected by and hosted on G2.com.

You can put a lot of information about all the workers as clients in one place without any problem, a very good software that allows you to do several things and has different categories of tools that work without any problems, has excellent features that make my stay in the application is very comfortable and stable. Review collected by and hosted on G2.com.

To improve some things of the maps, to be able to be managed better and to have a better quality of service, bigger the maps would be a very good recommendation to this application, it would improve the stay of the users to be able to make the small trips, big without any problem. The rest of this application has excellent software and works to perfection. Review collected by and hosted on G2.com.