SlickText Reviews (1,889)

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Reviews

SlickText Reviews (1,889)

View 1 Video Reviews
4.8
1,889 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making it simple to set up and manage text campaigns. Many appreciate the intuitive interface that allows for quick navigation and effective communication with clients. However, some users note that the pricing can be high, especially as text volume increases.

Pros & Cons

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AN
Verified User in Non-Profit Organization Management
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""
5/5
What do you like best about SlickText?

Form what I understand SlickText is incredibly easy to use and makes communicating with large groups simple and efficient, which I can't wait to try. The platform offers a wide range of features including scheduled messages, contact management, automation tools, analytics, and customizable campaigns. The interface is clean and user-friendly, making it easy for beginners like myself to navigate. Their customer support is responsive, and very friendly. Overall, it’s been a smooth user experience for me. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

that is point based system, would prefer to see an unlimited text feature as I see the benefit of providing updates to our members, instead of mass campaign messages. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText
Editedit

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’ve found SlickText easy to use and user friendly, especially as someone new to the platform. It’s great to know that features like scheduled messaging, contact management, automation tools, analytics, and customizable campaigns are standing out to you already.

We also truly appreciate your kind words about our customer support team. Providing responsive and friendly support is very important to us, and we’re happy to hear your experience has been a positive one so far.

Thank you as well for sharing your feedback about the point based system. We understand the value of having more flexibility for ongoing member updates and communication beyond larger campaign sends. Feedback like this is incredibly helpful as we continue evaluating ways to better support different messaging needs and use cases.

It’s exciting to hear that SlickText is helping you streamline communication with your members through mass texting. We’re grateful to have you with us and look forward to supporting your success!

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
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"SlickText is a powerhouse solution for all things text marketing!"
5/5
What do you like best about SlickText?

We have been using more workflows for new customers over the past year and have seen a much higher engagement rate with our marketing and in-person events thanks to that. We've also been able to provide more event and group reminders seeing an uptick in attendance just because were in-the-know and not relying on a buried email somewhere. QR Code generation has been great inside SlickText. We used to pay for a separate service but now don't have too. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

MMS (picture messages) can eat credits fast. We've had a couple things happen on a weekend and support had to wait until Monday when the team was back in. Review collected by and hosted on G2.com.

Response from Garrett Renner of SlickText
Editedit

We're glad to hear that you find SlickText user-friendly and easy to set up new keywords. We appreciate your feedback about setting up different audiences and will take it into consideration for future improvements. We are hoping to have a new version out this year that makes this much easier.

AN
Verified User in Automotive
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"Slick Text is reasonably priced, easy to use, and easy to set-up!"
5/5
What do you like best about SlickText?

The ease and the support! There are lots of resources to help us do things ourselves without having to loop in Support, but even when we do, it's solved really quick. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Nothing. I've had zero qualms. All reps have been great, the platform is almost common sense, and the videos are very helpful. Review collected by and hosted on G2.com.

KE
Kelli E.
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"Very user friendly and quick way to reach sponsors"
5/5
What do you like best about SlickText?

It is very easy to group sponsors and volunteers of our event in order to send out updates quickly. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Newer version took some getting used to, but once I found where everything was, it was very easy! Review collected by and hosted on G2.com.

CW
Christine W.
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"Easy to Use"
3.5/5
What do you like best about SlickText?

Very easy to set up, importing contacts features is great!

Managing text responses is also a really useful feature - being able to mark texts as closed or needing to follow up on them.

Super user friendly. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

While based on my research the character count and associated costs seems to be at the low end of the industry standard - the credits get used up very quickly when sending and responding to texts. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText
Editedit

Thank you for your thoughtful review. We are delighted to hear that you found SlickText easy to set up and user friendly. It is great to know that features like contact importing and text response management are helping you stay organized and communicate more effectively with your team.

We also appreciate your feedback regarding character counts and credit usage. We understand how important it is to maximize the value of every message, and insights like yours help us better understand how customers use the platform and where we can continue to improve.

Most importantly, we are thrilled to hear that SlickText has made it easier to share important information with your team. Helping organizations communicate quickly and effectively is exactly what we strive for.

Thank you for taking the time to share your experience and for being a valued SlickText customer.

AN
Verified User in Retail
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"Texting prototype"
5/5
What do you like best about SlickText?

Great customer servicer. Ease of setup. Great documentation / SDK. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I haven't found anything yet :) Hopefully, I won't. Review collected by and hosted on G2.com.

Don M.
DM
Don M.
Business Growth Coach
Consulting
Small-Business (50 or fewer emp.)
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"Time-Saver"
5/5
What do you like best about SlickText?

Workflows have been an incredible help in supplementing the data I have for my list. Birthday data missing? Easily asked for! And a text on their birthday? Even easier! SlickText is continually making improvements. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

And now we have unlimited textwords, accompanied by lists, which have eliminated my complaints. Review collected by and hosted on G2.com.

Response from Jill Guiffre of SlickText
Editedit

Hello! Thank you so much for your review. Texting is a great way to send notifications, and we are so pumped that you chose SlickText!

Feel free to reach out to our stellar Support humans for further assistance whenever needed. Make it an awesome day!

-Jill

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
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"Dead-Simple Interface and Billing That Scales with Ease"
5/5
What do you like best about SlickText?

INterface and billing is dead simple. We were able to scale up and down as needed. Integrated link shortening is a bis plus. Lots of integrations available though we don't use many frequently. Quick support requests. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

There are cheaper alternatives. Advanced reporting or analytics requires additional platforms Review collected by and hosted on G2.com.

AN
Verified User in Political Organization
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"Best sms service out there!"
5/5
What do you like best about SlickText?

Very quick responses when contacting support and accommodates to more companies than other services. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Trying to set up a political phone number was a bit difficult but became easier after contacting support. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText
Editedit

Thank you for taking the time to share your experience with SlickText! We're so glad to hear that our support team has been responsive and that our platform has made it easier to connect with your current and potential supporters through mass text messaging. We understand that setting up a political phone number can feel a bit challenging, and we appreciate you pointing that out. We're happy our team was able to help make the process smoother. Thank you for choosing SlickText to support your campaign communications, and we look forward to continuing to help you reach your audience with confidence!

AN
Verified User in Marketing and Advertising
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"SlickText Support Helps in a Flash"
5/5
What do you like best about SlickText?

SlickText's interface is very easy to use. Workflows are intuitive and the supplied templates are super helpful. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Analytics would be better if I could download data for campaigns and workflows. Review collected by and hosted on G2.com.