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Skrill Reviews & Product Details

Kanishka T.
KT
Sales and Business Development Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

Skrill actually makes it easier to transfer the funds througout the world and their transaction fee is comparatively low. I am really happy with their customer support as well. I can make the payments instantly and recieve the funds from anyhwere in world within 24 hrs. I would really suggest this app to everyone. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Bank withdrawl is available in a few banks only. I think they should work on it. Otherwise everything else is just perfect. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

I can invest easily and get the returns into my bank accoubt within a fixed given timeline. That makes it very easier for me to invest and get the returns. Review collected by and hosted on G2.com.

Skrill Overview

What is Skrill?

Pay online safely, securely and easily with Skrill.

Skrill Details
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Skrill Community
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Product Description

Pay online safely, securely and easily with Skrill.


Seller Details
Year Founded
1996
HQ Location
London, United Kingdom
Twitter
@Paysafe
12,288 Twitter followers
LinkedIn® Page
www.linkedin.com
3,620 employees on LinkedIn®
Ownership
LON:PAYS
Phone
403-769-3600
Total Revenue (USD mm)
$1,256

MR
Overview Provided by:

Recent Skrill Reviews

MG
Martin G.Small-Business (50 or fewer emp.)
0.0 out of 5
"Horrible"
Honestly, there's very little that I liked about Skrill. From my experience, the customer service was virtually non-existent when I needed help wit...
Kanishka T.
KT
Kanishka T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Skrill- my favourite digital wallet"
Skrill actually makes it easier to transfer the funds througout the world and their transaction fee is comparatively low. I am really happy with th...
Mohamed S.
MS
Mohamed S.Small-Business (50 or fewer emp.)
0.0 out of 5
"monopolistic approach, bad customer service"
nothing is good about the service, year after year they changed their business model to worst
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

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60 out of 61 Total Reviews for Skrill

3.4 out of 5
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60 out of 61 Total Reviews for Skrill
3.4 out of 5
60 out of 61 Total Reviews for Skrill
3.4 out of 5

Skrill Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for SkrillQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MG
Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Skrill?

Honestly, there's very little that I liked about Skrill. From my experience, the customer service was virtually non-existent when I needed help with an issue. The fees they charged were higher than expected, making transactions more costly than they should have been. Overall, my time using Skrill was frustrating and disappointing, and I would not recommend it to others based on my experience. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I regret to say that my experience with Skrill has been nothing short of a nightmare. They inexplicably closed my account and withheld $200 without any valid reason. Despite numerous attempts to contact them via email, their customer service was non-existent—emails went unanswered for weeks.

After much frustration and back-and-forth, they callously decided to keep my funds without explanation or recourse. It's clear to me now that Skrill operates more like a scam than a legitimate service. Their exorbitant fees only add insult to injury.

I'm writing this review to warn others: steer clear of Skrill. If you value your money and your sanity, find a more reputable platform for your financial transactions. Skrill is unreliable, unresponsive, and evidently unconcerned with customer satisfaction. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

The idea was to transfer some money to a collegue overseas, but at the end of the day it was impossible, and they kept my money Review collected by and hosted on G2.com.

Chirantan S.
CS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

It's super easy, just few clicks and the transfer is done. Another benefit is that you can request money, so it works well both in pull and push scenarios, i think this is missing in its competitors. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I can't think of anything, but yes payment fees is in the wishlist. And sometimes thr are failures. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

1. Quick transfers

2. Pull and push options

3. Transfer without using bank account always

4. Great UX, hence less errors

5.safe (2fac authentication)

6. Improves SR Review collected by and hosted on G2.com.

Mohamed S.
MS
Deputy GM- Financial Institutions and Correspondent Banking
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Skrill?

nothing is good about the service, year after year they changed their business model to worst Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I strongly oppose Skrill's decision to confiscate my withdrawal right in USD and convert it into EGP currency, which would result in significant financial losses for me due to the volatile exchange rates between USD and EGP, currently priced at 44 EGP. Skrill's action disregards my right to choose the currency of my preference for my withdrawals, and its conversion policy is unfair and unjustified. Therefore, I believe that Skrill's decision violates my rights as a user and demands that they allow me to withdraw my funds in USD without any currency conversion. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

unable to find any benefits, poor customer experience Review collected by and hosted on G2.com.

Megha S.
MS
Marketing Automation Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

a great aspect of Skrill is its ease of use. The platform is simple to navigate and users can easily send and receive money with just a few clicks. Skrill also offers a mobile app, which allows users to manage their accounts and make transactions on the go. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

previously it used to charge some nominal fees per transaction, but now it is completely free; which is a huge benefit of using Skrill Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

It is helping and speeding up the process of sending money internationally in less than 2 minutes. You have your money in your foreign account with a blink of an eye :) Review collected by and hosted on G2.com.

Rohith G.
RG
Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

One of the best features of skrill is that we can request money even from people who dont have skrill account. Transaction charges are low compared to its competitors. 2 factor authentication is available which makes it more secure. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

They charge fee for transferring money from skrill to skrill accounts. Hope they remove this fee. One of the very bad customer support service I experienced for a pending payment. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Can make international transactions easily without having to use bank details all the time. I mostly use it at trading websites. Prepaid card can be used as ATM. Local payment options are available for sending and receiving amounts. Review collected by and hosted on G2.com.

Christopher K.
CK
Marketing Project Manager
Food Production
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

It is an international friendly payment processor as it is available worldwide

Manageable exchange rates make business sense.

High-security requirements when logging in, hence no one can easily log into my account. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

The Skrill MasterCard does not seem available to me as they don't seem to have my country supported for it.

The ID VERIFICATION process is literally PROHIBITIVE. I submitted my bank statement as proof of my address through their automatic system, but it was rejected, though I followed all requirements. I sent the same statement through their support email address, but they responded that they cannot process any document sent by email unless through their auto system. What sort of people in business can make life this difficult for a customer? What's wrong with a genuine document sent through your official business email? I want to be verified so I can do large-scale transactions from my affiliate programs - isn't this what Skrill needs?

Well, their attitude caused me to halt all my cash processing plans with Skrill. except for for once-in-a-while small transactions of no more than $25. I smell a high risk in keeping the push for verification. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

I joined Skrill to send and receive money in any amounts since I was anticipating a surge in my affiliate earnings and expenses. But with my account not yet verified, my transaction volumes are limited. Hence, I have not solved my problem and have realized very few benefits. Skrill has a lot to learn from Payoneer, Wise and Perfect Money. Review collected by and hosted on G2.com.

OBEN  D.
OD
Marketing Advertising Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Skrill?

Well, first of all, SKrill wasn't available in my country till recently when I discovered it supported in my country Cameroon. I found skrill on platforms globally, So I will it well recognized at the international level, and I could carry out transactions without the limitation of being a non us citizen. What is most helpful about skrill is the ability it gives me to carry out international transactions worldwide without complicated procedures in depositings and withdrawal. I can easily send money to anyone with a skrill account wherever they are in the world, and they can easily withdraw to their bank account. I can also quickly load money into my skrill account and remove it. SKrill has been of incredible help when it comes to transacting online. Removing the most tiresome of going through lengthy, endless procedures of creating banks online, wiring money which takes days to get validated, and land into the account of the recipient with will additional documents to be able to withdraw the money from a bank account. SKrill is a massive time changer for non-US citizens who face challenges transacting online with online businesses. On the upsides of using skrill, they have a user-friendly interface, not complicated for a beginner to understand how to use the plateform. Also, skrill is one of the most accessible platforms to sign up on, and you can make deposits immediately after you sign up—no hassle walking to the bank and standing in a straight line. Everything is done online from the comfort of your home. In terms of security, skrill is highly secure with two authentification procedures to log in to your account, and the verification process is not lengthy; once verified, you can use skrill with no stress. Last but not least, you can deposit money through credit/debit cards and bank accounts. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

The least helpful about skrill is the fees; fees are incredibly high compared to other platforms providing the same services. When using this platform, one would have thought there should be no fees for transacting from skrill to skrill. Still, on the contrary, high fees are being paid, and no fees for sending money internationally. The platform is orientated to international transfers than building up the users peer to peer transactions internally . Moreover, Skrill doesn't permit you to have two accounts which will be an exciting application feature. Also, I started using the mobile app, and I was limited with my withdrawals until I discovered one had to access the account online from the website to unlock all the features on the platform. For newbies, this won't be easy to figure out. Also, skrill allows only inter-transfer of money between the same media they create like NETeller so that I won't transfer money to other platforms like PayPal. For non-Us citizens with no us bank account, it will be almost impossible to move directly into a domestic account if it's not an Us bank account. They also have hh withdrawal fees which I'm not comfortable with at high prices. Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

If you are considering using skrill, first make sure you thoroughly verify your account before using the platform and read the terms and services with the fees they charge if this is suitable for you. Also, ensure you have a verified us accontto reduce charges and quickly deposit money into your bank account. If you want to take your business online, SKrill is one of the most known and secure platforms for small businesses and users online. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Skrill has supported over 40 currencies; this is a mild stone for small businesses worldwide who want to take their businesses online and carry out online transactions. Also, everyone worldwide can open an account with Skrill and carry out business transactions. SKrill has also solved the problem of security, with two authentification procedures and regulated bt the FDA assures business owners they can access their funds anything, and anywhere they find themselves Review collected by and hosted on G2.com.

Nizar K.
NK
Freelance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Skrill?

it was useful for trading forex, until they blocked me because I logged in from my home country. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

The worst support that you can ever have. My account was blocked, and my money stuck in the account just because I logged in from my home country, I'm trying to unblock my account for almost 6 months, and it is still under process, I have provided all the documents the same day they requested, but they keep saying it's escalated and under process, I just need to be patient and wait a few days, but nothing is happening Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

not recommended at all Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

I was trying to unblock my account, no benefits. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Skrill?

Simple using, creating virtual or phisicaly payment cart. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

I have opened and VERIFIED my old account around 1 year. After start war in Ukraine I relocated in Poland and Skrill blocked refill. I just wrote to support that I'm living in Poland and want to restore full functionality of skrill. Support team sent me response that I should create new account and say them, they should move balance account from old to new. I did it and it was fine BUT I should one time go by verification. I sent to verification service my passport and my selfie. And from this time I saw "fine" work of customer service of Skrill. In last time I grow a BEARD and photo on my passport was without BEARD. They just said that my selfie is not the same on my passport and CLOSED MY ACCOUNT. I sent message to support service that my old service from they moved balance of money was verified and in time moving they understood that i'm the same person when they did it. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Not resolve any Review collected by and hosted on G2.com.

JG
Supply Chain Lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skrill?

There's nothing best I like with skrill. It's just a garbage Review collected by and hosted on G2.com.

What do you dislike about Skrill?

After sending my money to my bank account, Skrill needs additional information like bank statements, passport, etc, which is suspicious. I can't do anything about the fact that they "froze" my account. They might've stolen my money too, all they did was ask for documents, but when I sent the document they asked, they didn't respond back Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

DO NOT use Skrill, but if you really want to waste your money then I should recommend using Skrill Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

I'm trying to solve the problems with my account, but skrill doesn't respond

The benefits I realized: An excellent way to waste your money, a fast way to dry all your money Review collected by and hosted on G2.com.