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56 SiteSpect Reviews
Overall Review Sentiment for SiteSpect
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The support behind the product is first rate. They are always on hand and willing to help. Review collected by and hosted on G2.com.
The API integration is more complicated than the proxy option. Review collected by and hosted on G2.com.
It just works. Setting up tests is easy, getting to the results is extremely simple. Anyone can use it, even without development experience.
One of our most important requirements was no flicker. It performs great and you can run tests without breaking your customer experience. Review collected by and hosted on G2.com.
Getting the system setup was a bit hard, but I have to say we were greatly supported by their team. It was hard because it's not the pure SaaS, they need to wire things up in the background. Review collected by and hosted on G2.com.
They have a very powerful tool with a friendly UI.This tool can help us target specific audience and we can undo our changes in a flip of a button without going through a engineering release.Their analytics suite and log visualization is very impressive. Review collected by and hosted on G2.com.
Potential to add more to thier visual editor tool Review collected by and hosted on G2.com.
In house hosting ability is a huge plus for us, as it makes it transparent for the user and theres no "flashing" as it's not javascript based. Stats/Analytics are great and very detailed and every researcher will love these. Very powerful when using regex. You can basically change anything in your sourcecode. Excellent customer support with very fast reaction times and always helpful solutions. The staff are all very friendly, likeable and very easy to talk to as we got know each other at one of their events. They listen to tips from their customers and try to make the tool better with every release. Review collected by and hosted on G2.com.
It has a quite steep learning curve but it's well worth the effort. Error messages could be a bit more detailed sometimes. For some tests you need the support of developers. Review collected by and hosted on G2.com.
Serverside testing aspect, different experimentation options, advanced event tracking . Review collected by and hosted on G2.com.
Difference between Smartphone and mobile users was not really clear initially, and the analysis/reporting interface & knowledge base could be improved. Review collected by and hosted on G2.com.
Platform is powerful and flexible so we can achieve most of what we wanted to test Review collected by and hosted on G2.com.
The analysis part is a bit manual, especially when pulling multi segment results. You cannot compare segment vs segment, and cannot export multiple segments results. Have to do one by one, which is time consuming. Review collected by and hosted on G2.com.
SiteSpect offers numerous possibilities. The support team at SiteSpect is excellent. The cooperation with our contacts works great. The support team is always able to answer questions and find solutions quickly. SiteSpect offers a yearly Customer Advisory Board which is great to communicate and to exchange ideas with other clients using SiteSpect. Review collected by and hosted on G2.com.
It's not really a dislike, but the usability of the tool is sometimes a bit challenging. Which leads me to a like again, because SiteSpect collects optimization ideas and also implements what is really great. Review collected by and hosted on G2.com.
