Everyone in Sinch that we met are helpful and extremely responsive. Especially working with Max Wang, Samantha Tan and Joanne Ow. Review collected by and hosted on G2.com.

The cost has been the only downside in our journey of onboarding Sinch since 2010. Review collected by and hosted on G2.com.

My account manager and her manager are great to work with and quick to resolve any issues that have arisen. Review collected by and hosted on G2.com.

Their billing department got a little testy when a simple phone call would have cleared things up. Review collected by and hosted on G2.com.

Sinch provides high reliability, enterprise infrastructure at great rates, and the team is highly responsive to requests. From our experience working with many vendors in this segment, Sinch is best-of-breed. Review collected by and hosted on G2.com.

While we were able to partner with Sinch on a new product, they're going to be best used as core sending infrastructure and APIs. You want to have tech resources, in other words. Review collected by and hosted on G2.com.

SInch have a wide range of services available and are helpful in getting you up and running on these. Review collected by and hosted on G2.com.

There can sometimes be a disconnect between old and new services as Sicnh purchase new companies and services. Review collected by and hosted on G2.com.

Using the WhatsApp service, during the first month of launch, it is still in promotion, and very considerately waived the first month's fee. Review collected by and hosted on G2.com.

Currently, everything I've encountered is good. There are many Sinch-related tasks, and some I haven't been involved with yet. I'll provide suggestions once there is more collaboration. Review collected by and hosted on G2.com.

Our account manager is great, not only is she very knowledgeable with compliance but also with the various products. When we need help with anything she's quick to help and push things along anytime we need extra help. Review collected by and hosted on G2.com.

Before passing things along for us to action we'd like to see more specific details provided; also having Sinch do some digging and investigating on their end before passing things along may help reduce some requests. Review collected by and hosted on G2.com.

Direct to the point. Easy to negotiate with. Review collected by and hosted on G2.com.

Different people which may handle different areas of the business. Need to know which to find at which period. Review collected by and hosted on G2.com.

Supportive and quick response from Account manager, Review collected by and hosted on G2.com.

Processing and response is pretty slow after the AM forward to the internal Review collected by and hosted on G2.com.

Very helpful staff, flexible in their offerings and solutions Review collected by and hosted on G2.com.

Price not too competitive in most areas as compared with other providers Review collected by and hosted on G2.com.

good coverage for A2P SMS, helpful account manager Review collected by and hosted on G2.com.

Support team sometimes could not address our issue precisely Review collected by and hosted on G2.com.