SimpleTix Pros and Cons

As new business owners, we found we had limited time to dig in and research different ticket vendors. SimpleTix seemed like the most user friendly and cost effective for us, and we are very pleased with it's usability. What I like best about it is how easy it was to pick up and use, and we've actually found ourselves offering more to our patrons simply because the functionality is there with SimpleTix. Review collected by and hosted on G2.com.

I may be wrong, but it would be nice to have the billing come from our business bank account. As it is I think we needed to provide a credit card for billing, and had to link the SimpleTix billing to our personal credit card, and let the business pay us back for the fees. If we are able to link our bank acount instead of a credit card, I apologize! Review collected by and hosted on G2.com.

It was not complicated how to use and promote events simple way Review collected by and hosted on G2.com.

Main area is Japan so it is better if covered my mother tongue Review collected by and hosted on G2.com.

SimpleTix is easy to use, fair fees, and great customer support. Review collected by and hosted on G2.com.

Does not support season ticket packages. Review collected by and hosted on G2.com.

It is simple to use and has design reatures that are attractive and efficient. The fees are reasonable and competitive compared to other platforms. We also chose it because it integrates with Square, something our organization already uses. Our customers have also commented on how streamlined and clean everything looks from their end. Review collected by and hosted on G2.com.

Sometimes it's hard to navigate to the feature that generates the sales reports and name lists for each concert. I think this feature could be more easily visible and/or accessible with fewer clicks. Review collected by and hosted on G2.com.

Ease of utilization of product and it services. I love the way I can see my events, organize them, most importantly sell to my customers and communicate with them. It's easy to get reporting information too. We are a small community theatre and SimpleTix allows us to effectively manage our reserved seating over the two venues we use for performances. I love the way I can easily schedule time with the support team to get my questions answered Review collected by and hosted on G2.com.

I'm still looking for that. Every time I lack a feature or have trouble, the support team is quick to respond. It's easy to schedule time with the team Review collected by and hosted on G2.com.

Simple, costum layouts, friendly interface. Review collected by and hosted on G2.com.

No costum branding options. I want to change UI colors and remove SimpleTix logo... Review collected by and hosted on G2.com.

Simpletix provides quick and easy set-up, edit and maintenance of our ticketing for general admission and special events. When we have had difficulties, their support has been quick to resolve them. We don't use the link to Mailchimp frequently, but is invaluable when we need it. Simpletix is available every day to our visitors / members and rarely has any issues. Review collected by and hosted on G2.com.

We have had a couple of issues with the links to Square, and we would like to see the automatic emails copied with the rest of the details when an event is copied. Review collected by and hosted on G2.com.

Design made it easy to navigate and pages loaded quickly and smoothly Review collected by and hosted on G2.com.

It's not that I disliked the checkout process per se, but I think if they add ApplePay and Google Pay it will make the process more seamless Review collected by and hosted on G2.com.

Very user friendly

reasonable fees

great tech support Review collected by and hosted on G2.com.

I honestly can't think of anything! I have not had any problems. Review collected by and hosted on G2.com.

The platform is easy to use. The ticketing site looks really professional. The customer service team is amazing! Simpletix listens to its clients and adds features and functionality on an ongoing basis, so the software is constantly improving. The Simpletix Organizer app is really easy to use on site to check in guests. Review collected by and hosted on G2.com.

I've been using Simpletix for 3 years now for multiple 1-3 month long events and haven't found anything I dislike about the platform. Review collected by and hosted on G2.com.