I tend to like it when companies make it as simple as possible for their customers to use their platform; being user-friendly is extremely important and crucial for me. Review collected by and hosted on G2.com.

One challenge that I'm currently facing with a subscriber is her attempting to Opt in to our text messages and she's still not able to successfully complete. I've even selected the Re-subscribe option under her name and she still hasn't been able to receive the text. So perhaps it's a phone provider issue at this point? I've exhausted what can be done on our end. Many thanks! Review collected by and hosted on G2.com.

Simple texting allowed us to send texts and they delivered on time Review collected by and hosted on G2.com.

the app was sometimes glitchy and did not always update when a new text came through Review collected by and hosted on G2.com.

I like that the features are above average, there are pricing tiers & it's fairly affordable, and that there isn't much limitation to character count & content formatting. Review collected by and hosted on G2.com.

The only thing I'd say I "dislike" is that because it's not our only means of communication with our audience, we have to set up automations or manually enter a contact's info. The text to join is helpful, however we don't rely on that since we'd rather use one sign up form where they can check off which options theyd like to "opt-in" to. Review collected by and hosted on G2.com.

It is so easy to use! I also like the campaigns feature and, the ease of importing contacts. I am able to contact multiple people with ease and, it separates each conversation so, I can still keep track of who I am talking to! Review collected by and hosted on G2.com.

Overall, my experience has been positive. I will say I regualrly run into issues where the app won't let me access new messages when an icon appears. It won't display or allow me to access the other messages. Review collected by and hosted on G2.com.

This app is very easy to set up. Upon registering a custom phone number is created. The interface for receiving and responding to questions is easy to navigate and intuitive. Review collected by and hosted on G2.com.

While you get a randomized number there is an extra cost to created a custom number or a shorter number for texting and responding. The basic plan gives you a standard number and you can keep that number. Review collected by and hosted on G2.com.

Its features are easy to understand and use, pricing is great, and overall user-friendliness is fantastic. Using keywords to allow users to join lists is so helpful! The mobile app is also nice to have. Review collected by and hosted on G2.com.

Haven't found any yet, as it is exactly as advertised and works great for our company to send out notification sms messages to employees. Review collected by and hosted on G2.com.

It's got a simple interface and app that works well. Review collected by and hosted on G2.com.

It's sometimes a little glitchy on the app and it didn't send the automated responses as fast as I was hoping sometimes, I think it's all smoothed out tho. Review collected by and hosted on G2.com.

How easy it is to send messages to our clients Review collected by and hosted on G2.com.

The mobile app often redirects to the web app. Other than that it works great. Review collected by and hosted on G2.com.

As a podcast host, SimpleTexting is super simple to use and provides all the features I need to get the Experience Milwaukee audience more enagaged in the show and city. Review collected by and hosted on G2.com.

It would be nice to be able to scale back a monthly plan and not lose any credits. Also, would like to see text open rates. Review collected by and hosted on G2.com.

I just had the best customer service experience with Eri! She was absolutely amazing and went above and beyond to help me out. She patiently walked me through every issue I had and even took the time to format our spreadsheet so it was super easy to upload. And get this - she even refunded credits for campaigns that bounced! Eri's dedication to making my life easier really impressed me. I can't thank her enough for all her hard work and effort. If you're looking for exceptional customer service, look no further than Eri! She is the true definition of "Customer Care" and SimpleTexting would be lost without her! Review collected by and hosted on G2.com.

It can be confusing to someone who is just getting started. Review collected by and hosted on G2.com.