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Silverbyte Channel Management Reviews & Product Details

Silverbyte Channel Management Overview

What is Silverbyte Channel Management?

Silverbyte Channel Management is an event, banqueting and catering software for hotels that is designed to meet the needs of hotels' banqueting departments with modules and features to manage your department.

Silverbyte Channel Management Details
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Product Description

Silverbyte Channel Management is an event, banqueting and catering software for hotels that is designed to meet the needs of hotels' banqueting departments with modules and features to manage your department.


Seller Details
Year Founded
1992
HQ Location
Nesher, Israel
Twitter
@OptimaHMS
73 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®

Recent Silverbyte Channel Management Reviews

KQ
Khedir Q.Small-Business (50 or fewer emp.)
5.0 out of 5
"System Administrator"
Unified view - Provides a single pane of glass to manage all sales channels - retail, ecommerce, distributors, resellers. This enables visibility a...
RS
rifat s.Mid-Market (51-1000 emp.)
5.0 out of 5
"All in one solution"
Silverbyte Channel Management is a platform where huge beneficial leverages makes a presence in hotel and hospitality domain or businesses such as ...
А
агимова .Mid-Market (51-1000 emp.)
0.5 out of 5
"Worrsen Hotel Operations, with Silverbyte Channel Management"
There are drawbacks and limitations such as its difficulty and occasional conflicts between channels and the platform. The customer support team ne...
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10 Silverbyte Channel Management Reviews

4.0 out of 5
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10 Silverbyte Channel Management Reviews
4.0 out of 5
10 Silverbyte Channel Management Reviews
4.0 out of 5
G2 reviews are authentic and verified.
KQ
System Admininstrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Silverbyte Channel Management?

Unified view - Provides a single pane of glass to manage all sales channels - retail, ecommerce, distributors, resellers. This enables visibility across channels.

Automation - Automates routine sales channel processes like order processing, inventory allocation, logistics management to improve efficiency.

Analytics - Offers robust reporting and analytics into channel performance, trends, margins, commissions etc. Enables data-driven decisions.

Flexible pricing - Allows defining customized pricing policies and promotions for each sales channel based on margins and strategic priorities.

Mobile access - Mobile app allows salesagents and resellers to view inventory, orders, catalogs from anywhere to better serve customers.

Partner portals - Dedicated partner portals with self-service order/inventory management saves time and improves partner experience. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

complexity, channel conflicts, limitations in customization, analytics and offline access appear to be some potential areas of dislike that could be improved. But the platform still may provide immense value if adopted properly. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Overall, Silverbyte helps optimize efficiency, reduce costs, improve data visibility, mitigate channel conflicts, streamline order fulfillment and drive sales growth across channels. Review collected by and hosted on G2.com.

RS
Services consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Silverbyte Channel Management is a platform where huge beneficial leverages makes a presence in hotel and hospitality domain or businesses such as day to day updates, ease of global accessiblity , integeral capabilties and many more. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Every domain has some dislikes, but this platform does not seems to be, only a generic customer support issues where every domain or platform faces for late or unsatisfied responses. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Business problems like in-house inventory management, Assumptions and documentation.

It also increased efficiency of the business. Review collected by and hosted on G2.com.

Adriana Lucía C.
AC
Auxiliar administrativa
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Silverbyte Channel Management offers several advantages for hotels and hospitality businesses:

Centralized Management, Real-time Updates, Increased Efficiency, Maximized Revenue, Wider Reach, Analytics and Reporting, Integration Capabilities

Overall, Silverbyte Channel Management streamlines operations, enhances visibility across online channels, optimizes revenue potential, and simplifies the management of hotel inventory and rates in a competitive online marketplace. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

While Silverbyte Channel Management offers various benefits, there are some potential downsides or limitations to consider:

Cost, Learning Curve, Dependency on Technology, Integration Challenges, Limited Customization, Competition and Rate Parity Concerns, Customer Support

It's important for hotels and businesses to evaluate these potential drawbacks against the benefits offered by Silverbyte Channel Management or any similar software before implementation. Conducting thorough research, seeking demos, and understanding the specific needs of the hotel can help in making an informed decision. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Overbooking and Inventory Management, Time Efficiency and Automation, Optimized Revenue Management, Expanded Reach and Visibility, Improved Decision Making with Data Insights, Streamlined Operations

In summary, Silverbyte Channel Management solves challenges related to inventory management, time efficiency, revenue optimization, reach and visibility, decision-making through data insights, and overall operational streamlining. These solutions benefit hotels and hospitality businesses by enhancing customer experience, increasing revenue, and improving operational efficiency. Review collected by and hosted on G2.com.

RW
Assistente administrativo
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Silverbyte Channel Management is not satisfied for customers. There is room, for improvement in terms of complexity and customization limitations overall it functions well. The customer support bring bugs or loading time issues. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Silverbyte Channel Management provides benefits in terms of optimizing efficiency and reducing costs but there are an areas that use improvement. There have been instances of overbooking or underbooking which have resulted in customer dissatisfaction and revenue loss. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

The software provides real time updates and valuable data insights but it consist of bugs that are expected from a use platform. There is lack of customization options limits its flexibility, for business needs. User interface is not user friendly and easy to navigate.Managing my hotels distribution channels become difficult, with this platform. Review collected by and hosted on G2.com.

А
Administrator
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

There are drawbacks and limitations such as its difficulty and occasional conflicts between channels and the platform. The customer support team needs to be better. There are glitches and a need for cross verification. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

The software helps improve efficiency and provides visibility into data it falls short in terms of inventory management and preventing overbooking. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Silverbyte Channel Management provides a poor user platform. It is unable to solve the difficulties associated with hotel management. Its \interface has made managing multiple channels hectic consuming our time and increasing errors. Review collected by and hosted on G2.com.

Sujal R.
SR
ERC DLS Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

The software is seamless. There is real time update of bookings and cancellation so as the bookings are fully optimised always. The features are great. This is the primary software used by the organisation. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

The customer support team can be a little bit better. There is sometimes problems in getting past data. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

It helped in always providing the customers real time update of empty bookings and their booking data. It also provides all the information to the organisation which helps us in forecasting our needs for the coming weeks. Review collected by and hosted on G2.com.

Gulshan k.
GK
Data Engineer analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

using Silverbyte Channel Management hotels are make sure thier bookings nither overexceed nor underbooking always booking in right channel and at right price.

Basically it resolved underbookinga and overbooking. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Still it not 100% accuarte so everytime need to cross verify with actaul websites Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

it is baiscally solved overbooking and underbooking problem Review collected by and hosted on G2.com.

VB
Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Expand the visibility of your property. Utilize diverse channels to advertise your property and attract a larger number of guests. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Some minor bugs which occur,

rest good to go no such dislikes Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Business data analysis and maximum exposure Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Our organization likes how using Silverbyte Channel Manahement increases event guest satisfaction and improves the guest experience from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Our organization would benefit from Silverbyte Channel Management integrating with additional technology platforms we use on a daily basis. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

We use Silverbyte Channel Management for managing events and conferences in one software platform, including finances, activity, and customization details. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Silverbyte Channel Management?

Advanced and useful property management software. Minor bugs. Review collected by and hosted on G2.com.

What do you dislike about Silverbyte Channel Management?

Minor bugs, can sometimes be convoluted. Review collected by and hosted on G2.com.

What problems is Silverbyte Channel Management solving and how is that benefiting you?

Minor bugs, as expected by multi-use, multi dimensional platforms Review collected by and hosted on G2.com.