Signals Features
What are the features of Signals?
Platform
- Live chat
- Integrations
- Branding
- Collection of information
Messenger
- Sequencing
- AI
- Live Chat
- Customization Interface
Channels
- Website
Customers
- Targeting
- Analytics
- Lead Gathering
- Sales Conversion
Responses
- Route To Human
- Menu bars
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Data Availability
Contact Data Availability | As reported in 14 Signals reviews. Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc. | 94% (Based on 14 reviews) | |
Company Data Availability | Based on 14 Signals reviews. Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc. | 95% (Based on 14 reviews) | |
Industry Research Availability | Based on 14 Signals reviews. Does this product offer industry research data that you require? | 93% (Based on 14 reviews) | |
Technographic Data Availability | Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used | Not enough data | |
Contact Data Availability | As reported in 12 Signals reviews. Provides detailed contact-level buyer intent data | 88% (Based on 12 reviews) | |
Account Data Availability | Provides aggregated intent data for individual contacts to supply an account-level view of intent This feature was mentioned in 14 Signals reviews. | 96% (Based on 14 reviews) | |
Offline Data | Ability to connect offline databases to collect information that can be matched to online devices | Not enough data |
Data Accuracy
Contact Data Accuracy | Based on 11 Signals reviews. How accurate and up to date is the contact data? | 95% (Based on 11 reviews) | |
Company Data Accuracy | As reported in 11 Signals reviews. How accurate and up to date is the company data? | 92% (Based on 11 reviews) | |
Technographic Data Accuracy | How accurate and up to date is the technographic data? | Not enough data |
Features
Lead Builder | As reported in 10 Signals reviews. Ability to create targeted contact lists. | 97% (Based on 10 reviews) | |
Integration to CRM/Marketing Automation | As reported in 11 Signals reviews. Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software. | 94% (Based on 11 reviews) | |
Data Cleaning/Enrichment | Ability to clean/enrich existing data that is maintained in other systems | Not enough data | |
Data Segmentation/Filtering | Based on 10 Signals reviews. Functionality to filter or segment data from within sales intelligence software | 97% (Based on 10 reviews) | |
Search | Offers search tools that allow users to find the data they need quickly This feature was mentioned in 10 Signals reviews. | 97% (Based on 10 reviews) | |
News/People Alerts | Alerts you to changes happening to industries, companies and people you follow | Not enough data | |
Connections | Find the people you know that can introduce you to contacts at prospects | Not enough data | |
Reporting | Provides ability to create the reports that meet your business requirements This feature was mentioned in 10 Signals reviews. | 97% (Based on 10 reviews) | |
Messaging | Provides ability to message contacts directly from within the sales intelligence software 10 reviewers of Signals have provided feedback on this feature. | 97% (Based on 10 reviews) |
Platform
Internationalization | Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies 10 reviewers of Signals have provided feedback on this feature. | 90% (Based on 10 reviews) | |
User, Role, and Access Management | Based on 13 Signals reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 95% (Based on 13 reviews) | |
Performance and Reliability | As reported in 12 Signals reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 96% (Based on 12 reviews) | |
Reporting/Dashboards | As reported in 12 Signals reviews. Access pre-built and custom reports and dashboards. | 96% (Based on 12 reviews) | |
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. This feature was mentioned in 11 Signals reviews. | 95% (Based on 11 reviews) | |
APIs | Based on 12 Signals reviews. Enables integration to external systems | 93% (Based on 12 reviews) | |
Live chat | Provide tools for live chat on one's website. 25 reviewers of Signals have provided feedback on this feature. | 95% (Based on 25 reviews) | |
Integrations | As reported in 27 Signals reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. | 93% (Based on 27 reviews) | |
Branding | Has the ability to customize look and feel of chatbot to match` company branding. 26 reviewers of Signals have provided feedback on this feature. | 95% (Based on 26 reviews) | |
Analytics | Based on 24 Signals reviews. Gives user the ability to analyze conversations with the chatbot and see its performance. | 94% (Based on 24 reviews) | |
A/B testing | Allows users to test the efficacy of various responses through A/B testing. This feature was mentioned in 23 Signals reviews. | 96% (Based on 23 reviews) | |
Role-based access | As reported in 23 Signals reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc. | 95% (Based on 23 reviews) | |
Collection of information | Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 25 Signals reviews. | 94% (Based on 25 reviews) |
Lead Intelligence
Market Insights | Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with. | Not enough data | |
Account-level Insights | Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc. | Not enough data | |
Lead Analysis | Prioritizes leads through lead scoring, market insights, account-level insights, etc. | Not enough data | |
Market Insights | Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with. | Not enough data | |
Account-level Insights | Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc. | Not enough data | |
Lead Analysis | Prioritizes leads through lead scoring, market insights, account-level insights, etc. | Not enough data | |
Lead Validation | Based on 13 Signals reviews. Product accurately cleans, deduplicates, and verifies lead data. | 90% (Based on 13 reviews) | |
Lead Enrichment | Product enriches existing lead data with missing information. This feature was mentioned in 12 Signals reviews. | 83% (Based on 12 reviews) | |
Lead Quality | Product provides accurate, up-to-date contact information for leads, such as email address or phone number. This feature was mentioned in 12 Signals reviews. | 90% (Based on 12 reviews) | |
Lead Analysis | Prioritizes leads through lead scoring, market insights, account-level insights, etc. 12 reviewers of Signals have provided feedback on this feature. | 82% (Based on 12 reviews) | |
Browser Extension | Product offers a browser extension that validates or enriches lead information within the user’s browser. 11 reviewers of Signals have provided feedback on this feature. | 82% (Based on 11 reviews) |
Lead Management
Segmentation | Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. | Not enough data | |
Predictive Scoring | Automatically scores prospects based on behavior and engagement levels. | Not enough data | |
Account Identification | Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales. | Not enough data | |
Segmentation | Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. | Not enough data | |
Predictive Scoring | Automatically scores prospects based on behavior and engagement levels. | Not enough data | |
Account Identification | Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales. | Not enough data |
Marketing Campaigns
Omni-Channel Tracking | Provides tracking across multiple digital advertising channels, such as video, mobile, and social media. | Not enough data | |
Revenue Planning | Helps allocate marketing budget based predicted amount of incoming revenue. | Not enough data | |
Media Attribution | Assists in the attribution of marketing budget by identifying successful campaigns and initiatives. | Not enough data | |
Opportunity Timeline | Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities. | Not enough data | |
Customization | Allows for custom report types to match the goals of a company. | Not enough data | |
Journey Analytics | Provides tools to analyze every stage of the customer journey to customize an account-based funnel. | Not enough data | |
Omni-Channel Tracking | Provides tracking across multiple digital advertising channels, such as video, mobile, and social media. | Not enough data | |
Revenue Planning | Helps allocate marketing budget based predicted amount of incoming revenue. | Not enough data | |
Media Attribution | Assists in the attribution of marketing budget by identifying successful campaigns and initiatives. | Not enough data | |
Opportunity Timeline | Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities. | Not enough data | |
Customization | Allows for custom report types to match the goals of a company. | Not enough data |
Campaign Execution
Website Personalization | Provides tools that dynamically serve content, messaging, and calls-to-action. | Not enough data | |
Prioritized Accounts | Helps determine which accounts have the highest/lowest opportunity to convert. | Not enough data | |
Trending Accounts | Helps determine the direction of each individual account and how to engage through specific content. | Not enough data | |
Email Campaigns | Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels. | Not enough data |
Communication
Pop-up Chat | As reported in 19 Signals reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. | 97% (Based on 19 reviews) | |
Notifications | Delivers notifications to both sides of the conversation. This feature was mentioned in 20 Signals reviews. | 94% (Based on 20 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. 16 reviewers of Signals have provided feedback on this feature. | 94% (Based on 16 reviews) | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. This feature was mentioned in 18 Signals reviews. | 96% (Based on 18 reviews) | |
Co-Browsing | Based on 14 Signals reviews. Allows agents to join a customer's browser session and navigate through the website with them. | 94% (Based on 14 reviews) |
Internal Use
Customization | Based on 22 Signals reviews. Allows users to customize chat colors, text, logos, and branding. | 95% (Based on 22 reviews) | |
Conversation Archiving | Based on 22 Signals reviews. Archives conversations in a separate location for later reference. | 98% (Based on 22 reviews) | |
Lead Development | Enables employees to denote potential customers. 23 reviewers of Signals have provided feedback on this feature. | 96% (Based on 23 reviews) | |
Knowledge Base | Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 20 Signals reviews. | 93% (Based on 20 reviews) | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. This feature was mentioned in 19 Signals reviews. | 96% (Based on 19 reviews) | |
Customer Profiles | Allows for the creation of profiles for contacts and customers. 20 reviewers of Signals have provided feedback on this feature. | 93% (Based on 20 reviews) |
Messenger
Sequencing | Mapped-out responses for conversations. This feature was mentioned in 29 Signals reviews. | 92% (Based on 29 reviews) | |
AI | Artificial intelligence (AI) and chatbot involvement. 26 reviewers of Signals have provided feedback on this feature. | 84% (Based on 26 reviews) | |
Live Chat | As reported in 29 Signals reviews. Live human component of conversations. | 94% (Based on 29 reviews) | |
Customization Interface | Quality of interface for designing and customizing conversation maps. This feature was mentioned in 29 Signals reviews. | 93% (Based on 29 reviews) |
Channels
Website | Based on 30 Signals reviews. Conversations enacted through embedding or pop-ups on websites. | 94% (Based on 30 reviews) | |
Text Message (SMS) | Conversations enacted through text message (SMS). This feature was mentioned in 19 Signals reviews. | 89% (Based on 19 reviews) | |
Other | As reported in 14 Signals reviews. Conversations enacted through other channels. | 90% (Based on 14 reviews) |
Customers
Targeting | As reported in 25 Signals reviews. Overall quality of customer targeting based on needs or situations. | 93% (Based on 25 reviews) | |
Profiles | Creation and modification of customer profiles based on conversations. 23 reviewers of Signals have provided feedback on this feature. | 91% (Based on 23 reviews) | |
Analytics | Based on 26 Signals reviews. Reporting based around specific and overall conversation results. | 89% (Based on 26 reviews) | |
Lead Gathering | Capture and organization of leads from conversations. This feature was mentioned in 26 Signals reviews. | 92% (Based on 26 reviews) | |
Sales Conversion | Success rate of conversations leading to customer purchases. 27 reviewers of Signals have provided feedback on this feature. | 92% (Based on 27 reviews) |
Lead Facilitation
Customer-facing Chatbot | As reported in 14 Signals reviews. Offers a chatbot to initiate and carryout inital conversations with prospects and leads. | 99% (Based on 14 reviews) | |
Lead Qualification | Based on 13 Signals reviews. Automatically calculates which leads are the most likely to become a customer. | 94% (Based on 13 reviews) | |
Lead Follow-up | Automatically contacts all leads. 12 reviewers of Signals have provided feedback on this feature. | 94% (Based on 12 reviews) | |
Meeting Scheduling | As reported in 14 Signals reviews. Utilizes natural language processing to set up meetings. | 93% (Based on 14 reviews) |
Organization
Opportunity and Pipeline Management | As reported in 13 Signals reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | 96% (Based on 13 reviews) | |
Data Entry | Automates the entry of collected data. 13 reviewers of Signals have provided feedback on this feature. | 94% (Based on 13 reviews) | |
Integrations / APIs | As reported in 14 Signals reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | 92% (Based on 14 reviews) |
Performance Analysis
Coaching | As reported in 17 Signals reviews. Provides real-time coaching to sales representatives. | 97% (Based on 17 reviews) | |
Peformance Tracking | Tracks and analyzes sales representative performance. 16 reviewers of Signals have provided feedback on this feature. | 97% (Based on 16 reviews) |
Sales Analysis
ROI Forecasting | As reported in 14 Signals reviews. Measure return on investment and leverage data to predict profitability of future projects. | 96% (Based on 14 reviews) | |
Sales Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 13 Signals reviews. | 94% (Based on 13 reviews) |
Platform Additional Functionality
Integrations | As reported in 15 Signals reviews. Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) | 89% (Based on 15 reviews) | |
Topic Customization | Provides the ability to customize the relevant topics that are tracked This feature was mentioned in 14 Signals reviews. | 88% (Based on 14 reviews) | |
Natural Language Processing (NLP) | Provides natural language processing (NLP) to identify topics within content (i.e. number of people researching a topic from a business) 10 reviewers of Signals have provided feedback on this feature. | 83% (Based on 10 reviews) | |
Alerts | Based on 15 Signals reviews. Provides buyer intent alerts that can be delivered in a variety of formats (i.e. email, text message, etc.) | 96% (Based on 15 reviews) | |
Real-time Intent | Based on 15 Signals reviews. Ability to provide a dashboard showcasing intent that streams in real-time (as opposed to bulk deliveries) | 91% (Based on 15 reviews) |
Platform Basics
Centralization | Brings together ABM audience creation, management, activation, and measurement all in one centralized platform. | Not enough data | |
Account Identification and Segmentation | Builds, defines, and segments targeted account audiences. | Not enough data | |
Lead-to-Account Matching | Matches leads to accounts for account-based marketing efforts. | Not enough data |
Platform Data
Measurement | Measure the influence and performance of ABM programs for each targeted audience. | Not enough data | |
Revenue Analytics | Provides a complete view of how all ABM programs drive revenue. | Not enough data |
Platform Additional Functionality
Integrations | Ability to integrate with other martech software that helps account-based programs, including but not limited to CRM software, marketing automation software, buyer intent data tools, etc. | Not enough data |
Responses
Customization | Customize your chat workflows with rules and automations. 24 reviewers of Signals have provided feedback on this feature. | 95% (Based on 24 reviews) | |
Control | Control who the chatbot converses with (and when). 24 reviewers of Signals have provided feedback on this feature. | 94% (Based on 24 reviews) | |
Route To Human | Has the ability to connect interlocator with a human agent when the need arises. 26 reviewers of Signals have provided feedback on this feature. | 96% (Based on 26 reviews) | |
Menu bars | As reported in 25 Signals reviews. Can provide interlocators with menus, through which they can choose a relevant response. | 91% (Based on 25 reviews) | |
Drip sequences | Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. This feature was mentioned in 23 Signals reviews. | 93% (Based on 23 reviews) |
Lead Monitoring
Features | Provides features to create and manage lists of potential customers This feature was mentioned in 14 Signals reviews. | 94% (Based on 14 reviews) | |
Performance | Monitors form’s performance and contribution to the sales pipeline This feature was mentioned in 14 Signals reviews. | 94% (Based on 14 reviews) | |
Identification | Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page 13 reviewers of Signals have provided feedback on this feature. | 95% (Based on 13 reviews) |
Data Capture
Mobile | Records leads using different types of devices This feature was mentioned in 12 Signals reviews. | 89% (Based on 12 reviews) | |
Websites | Captures form submissions from existing forms on websites or landing pages 13 reviewers of Signals have provided feedback on this feature. | 95% (Based on 13 reviews) | |
Social Media | Captures leads across social media channels 10 reviewers of Signals have provided feedback on this feature. | 72% (Based on 10 reviews) | |
Data | As reported in 12 Signals reviews. Captures measurable, real customer data gathered directly from a website | 92% (Based on 12 reviews) |
Analytics
Export/Import | Based on 14 Signals reviews. Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. | 93% (Based on 14 reviews) | |
Reporting | Based on 14 Signals reviews. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. | 94% (Based on 14 reviews) |
Customization
Forms | As reported in 12 Signals reviews. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter | 90% (Based on 12 reviews) | |
Personalization | Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 13 Signals reviews. | 92% (Based on 13 reviews) | |
Templates | Provides pre-configured templates that can be customized by users 12 reviewers of Signals have provided feedback on this feature. | 93% (Based on 12 reviews) | |
Integration | Integrates with sales and marketing software solutions to transfer lead data between them This feature was mentioned in 14 Signals reviews. | 92% (Based on 14 reviews) |
Conversational Platform
Personalization | As reported in 12 Signals reviews. Identifies the customer and personalizes interaction at every touchpoint. | 99% (Based on 12 reviews) | |
Omnichannel | Based on 11 Signals reviews. Allows multiple related channels to interact at once to reduce transfers. | 95% (Based on 11 reviews) | |
Contextual Engagement | As reported in 11 Signals reviews. Prompts agents to engage customers based on contextual data, such as product usage or conversation history. | 98% (Based on 11 reviews) | |
Proactive Engagement | Provides features for sending outbound messages to engage customers through proactive support. 12 reviewers of Signals have provided feedback on this feature. | 97% (Based on 12 reviews) |
Support Automation
Intelligent Routing | Can route contacts to agents the customer has worked with before. This feature was mentioned in 12 Signals reviews. | 96% (Based on 12 reviews) | |
Seamless Escalation | As reported in 12 Signals reviews. Provides features for escalating conversations to the appropriate agent. | 94% (Based on 12 reviews) | |
Transcripts | As reported in 10 Signals reviews. Maintains a transcript of conversations from all channels. | 98% (Based on 10 reviews) | |
Self-Serve Support | Enables customers to resolve queries or issues without the assistance of an agent. This feature was mentioned in 12 Signals reviews. | 93% (Based on 12 reviews) |
