Canal Pros and Cons

Canal has created a platform that allows for seamless communication and partnership opportunities without having to leave the site. Communicating with new brands on how to integrate is simple and they do a great job with reconciling and communicating on finance issues with both retailers and brands. They're also very proactive in terms of tech improvements, both based on their own goals as well as our requests, that you can see implemented within a very reasonable time period. Review collected by and hosted on G2.com.

There are some limitations in terms of integrating with brands on certain platforms and though they provide a manual option, that is also limited in scope for shipping setup. The messaging inbox has some room for improvement, but they actually reached out to us looking for feedback on that and made us aware of coming changes. Again, they're really proactive on trying to improve where necessary. Review collected by and hosted on G2.com.

I've had an experience, with Canal. The user friendliness is top notch making it easy to navigate and make the most of all the features. Introducing Canal into our workflow was simple and smooth helping us save time.

The customer support has been excellent—responsive, knowledgeable and always ready to help. We frequently use Canal because it consistently fulfills our requirements and seamlessly integrates with our systems.

The range of features is impressive. Each one is tailored for user convenience. Overall Canal has significantly improved our operations and productivity. I highly recommend it!

Many thanks to Canal for offering such an easy, to use service! Review collected by and hosted on G2.com.

Mastering Advanced Functions; While the fundamental features are straightforward to navigate delving into capabilities may require some time to grasp. Review collected by and hosted on G2.com.

Canal has made building ecomm marketplaces so easy, and their team has been a pleasure to work with! There is no 'dumb question' in their team's eyes, and they are so willing to help at every step of the process. As we are a media company first, Canal has given us the opportunity to seamlessly and easily connect our content to commerce and get our audience connected to the brands we love and showcase. Review collected by and hosted on G2.com.

I have not had a negative experience with Canal to date. Review collected by and hosted on G2.com.

Setting up and connecting to my Shopify store took less than an hour. The reporting and order management is clean whether you use their platform or your Shopify store's analytics tools. We were able to connect to a social selling platform through Canal as a new sales channel. Product management is also seamless. Review collected by and hosted on G2.com.

Payouts were not automatic, and it created one more chart of accounts to reconcile for our finance team. Review collected by and hosted on G2.com.

900+ suppliers are availalble through their platform and it doesn't require our team to search for individual poc. Canal proposal flow is quick and within 3 days thousands of skc are availalble to be added to our Marketplace. Review collected by and hosted on G2.com.

Learning how to use Canal dashboard to find what inventory is approved/availalble. Slightly confusing to start, but after a couple of tries then it's intuitive. Review collected by and hosted on G2.com.

Canal was incredibly easy to connect to our WooCommerce store using the Canal plugin integration. Once everything was connected selecting which products to make eligble for sale was easy as flipping switches on and off. From a fulfillment standpoint all of our orders flow through the system seemlessly which makes things way easier on our production team. Review collected by and hosted on G2.com.

Organizing inventory was a bit confusing at first, but once you visit the help center and read a couple articles to find what your looking for it is fairly straight forward. Having control over how to order your products in the display of a seller's store would be fantastic as well. Review collected by and hosted on G2.com.

I've been using Canal for about 6 months and love it so far. I am able to set up dropship agreements seamlessly & in minutes, and the interface is very easy to understand. So far, using Canal has helped us sell more units monthly Review collected by and hosted on G2.com.

Unfortunately there are not a lot of dropship partners available for businesses looking to expand their customer base Review collected by and hosted on G2.com.

We have been using Canal for a while now and it's been a game changer for us. The onboarding process was very easy and seamless, the customer success team helped us a lot along the way. Canal offers a great opportunity for boutique brands to showcase their products on different platforms and boost brand visibility, sales and AOV through partnerships. We are very happy to have found them! Review collected by and hosted on G2.com.

We would love to see more brands and companies on the platform. Review collected by and hosted on G2.com.

I love that Canal makes it easy to partner with other businesses and platforms. The process and system services lend much more return than wholesaling. Review collected by and hosted on G2.com.

The platform accessibility has grown so much in such a short amount of time. I am still learning how to transition between a supplier and seller. Review collected by and hosted on G2.com.

The app's UX/UI intuitiveness and ease of use for both the storefront and supplier. Review collected by and hosted on G2.com.

Monthly billing process not necessarily accounting system friendly and requires a bit of systems building for the data to speak to eachother. Review collected by and hosted on G2.com.