Shipwire
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Shipwire
By Ingram Micro Inc
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2.2 out of 5 stars
See all 6 Shipwire reviews
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Shipwire Reviews & Product Details

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Thilini R.
TR
Graphic Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Shipwire?

*we can use easily

*we can upload orders,which is convenient.

*we can easily integrate popular marketplace

*The system itself was very functional. Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

*They have terrible customer service.

*Even when they can be reached, it's not easy to get a solution to an issue.

*Sometimes they give wrong informations about your products. Review collected by and hosted on G2.com.

Recommendations to others considering Shipwire:

Do not use shipwire.you have to look for other platforms.

Because, inventory management is very poor. Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

Shipwire helps me to do our company's stocks' activities. Review collected by and hosted on G2.com.

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Shipwire Overview

Editedit
What is Shipwire?

Shipwire, an Ingram Micro Company, provides order fulfillment, commerce solutions and marketplace connections for global brands and retailers to delight customers and grow worldwide sales. Our award-winning platform is developer-friendly with well documented open APIs and 100+ consumer and B2B commerce connections to retailers, flash sale sites, ecommerce systems, and global marketplaces. Supported by the Fortune 100 financial backing of Ingram Micro and with access to an unparalleled network of fulfillment centers across North America, Europe and Asia, Shipwire supports the highest sales peaks of the world’s largest shippers.

Shipwire Details
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Shipwire Community
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Product Description

Shipwire provides ecommerce order fulfillment services, shipping software, and cloud-based logistics from warehouses around the world for companies of all sizes.

Seller Details
Seller
Ingram Micro Inc
Year Founded
1979
HQ Location
Irvine, CA
LinkedIn® Page
www.linkedin.com
27,722 employees on LinkedIn®
Tony H.
TH
Overview Provided by:
Tony Holbrook
Executive Director - Global Marketing & Commerce Development

Recent Shipwire Reviews

Samantha S.
SS
Samantha S.Enterprise (> 1000 emp.)
4.5 out of 5
"Shipwire for All and for All a Good Shipment"
The platform is easy to use and can house order details for items purchased across several different applications and user interfaces. It's easy to...
Read more
Thilini R.
TR
Thilini R.Small-Business (50 or fewer emp.)
2.0 out of 5
"My shipwire experience review"
*we can use easily *we can upload orders,which is convenient. *we can easily integrate popular marketplace *The system itself was very functional.
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Look for other options."
Relatively easy to use with Magento; UI is quite user-friendly.
Read more

Shipwire Pricing

One Price
$64.95
per month
See Shipwire pricing
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5 out of 6 Total Reviews for Shipwire

2.2 out of 5
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5 out of 6 Total Reviews for Shipwire
2.2 out of 5
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5 out of 6 Total Reviews for Shipwire
2.2 out of 5
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Samantha S.
SS
Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shipwire?

The platform is easy to use and can house order details for items purchased across several different applications and user interfaces. It's easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

I dislike the formatting of the return results from the search bar. The information and data is not clearly represented at first glance, requiring more time to retrieve the necessary details. Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

Canadian Apparel orders can be shipped and processed in Shipwire instead of Shopify, which has proven to be a convenient way to access tracking logistics as needed. Review collected by and hosted on G2.com.

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Verified User in Sporting Goods
US
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Shipwire?

Relatively easy to use with Magento; UI is quite user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

- inventory mismanaged and "misplaced" routinely

- nearly impossible to make changes to orders

- impossible to reroute packages

- support is not US-based so troubleshooting is a constant struggle

- customer service is friendly but very unhelpful largely due to being outsourced and "reading from a script" and entirely removed from operations/logistics

- might be OK for small items and high inventory turnover but shipping rates and long term storage fees are high Review collected by and hosted on G2.com.

Recommendations to others considering Shipwire:

look for other options if you value your own customers' opinions.

Shipwire customer support is outsourced to the Philippines and everything other than basic "pick-and-ship" is a special project that takes 2-3 weeks, if it ever gets completed. Inventory management is poor and inaccurate. Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

Currently down to just one SW warehouse and will not return as a customer in the USA Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Shipwire?

The interface is fairly user friendly and does tend to make my workflow simple Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

the general customer support is not US based and can be very slow to resolve issues, also upload of manual shipping labels is very tedious Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

I use shipwire to manage and fulfill ecommerce orders and inventory Review collected by and hosted on G2.com.

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Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Shipwire?

It is easy to use but they don’t ship out on time, nor are they any help. Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

They do not ship out the packages out on time. And 1 out of 100 packages do not end up leaving their warehouse. Review collected by and hosted on G2.com.

Recommendations to others considering Shipwire:

Don’t waste your time and money on shipwire. I’m pretty sure there are many other platforms like them who do a better/decent job. Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

We have a separate warehouse aside from shipwire. If shipwire doesn’t have the order shipped at within the time it’s supposed to be shipped, we can manually ship from our warehouse. There are no benefits. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Shipwire?

It’s easy to understand with very little training. Review collected by and hosted on G2.com.

What do you dislike about Shipwire?

It would be nice to be able to have more flexibility to make changes to orders during processing. Review collected by and hosted on G2.com.

What problems is Shipwire solving and how is that benefiting you?

Shipping packages to customers, but there’s slow processing with not much flexibility Review collected by and hosted on G2.com.

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Shipwire Categories on G2
Order Management
Order Management

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