ShipBob's platform is very easy to learn and get used to, combined with clear explanations it was a great experience to start working and continue working with ShipBob! Ankit Gupta, who helped me implement ShipBob into my business, was a great person to work with and would highly recommend his work to anyone looking to start working with ShipBob. Review collected by and hosted on G2.com.

There were no negative parts of my experience with ShipBob. Great guidance! Review collected by and hosted on G2.com.

They have a pretty decent online platform that integrates well with Shopify. Review collected by and hosted on G2.com.

Nearly all of our incoming shipments have had problems. It can take weeks to stow your product and they have lost hundreds of our pieces of inventory. If you're a small business, they won't take you seriously and you have little recourse other than calling cusotmer service, who are rarely able to resolve anything. Probaby the worst decision our business has made so far Review collected by and hosted on G2.com.

I loved the onboarding process. I was paired with an excellent advisor to help get my inventory and fulfillment set up. From there, it's incredible to have my orders shipping so quickly! My customers have been amazed with the ship time. Review collected by and hosted on G2.com.

When we were first getting started, we had a few picking errors, but since the first week, everything has gone out correctly! I think it was just working out some initial kinks. Review collected by and hosted on G2.com.

The customer service has been very responsive. I like the portal as well, it's helpful to see order updates. My paid onboarding support was amazing as well (Gauarav) but I feel as though that should have been a feature that came with using ShipBob, not a paid add-on. Review collected by and hosted on G2.com.

There is a lack of support beyond pointing in the direction of ShipBob's user manuals.. I wish they would offer more personal support. I also wish the finance section/invoices had more details. Review collected by and hosted on G2.com.

Fulfillment cost, speed, communication, support team, onboarding team Review collected by and hosted on G2.com.

USPS speeds are slow if you are shipping coast to coast. They do have a large fulfillment network to reduces the ship times. Review collected by and hosted on G2.com.

The software is very easy to use and they are hardly late on fulfillment. Review collected by and hosted on G2.com.

It can be very ahard to get support when errors happen at the FC or bugs in software Review collected by and hosted on G2.com.

Attentive Customer Support

Ease of Implementation

Ease of Integration Review collected by and hosted on G2.com.

Issues with DDP vs DDU shipments in Europe. Review collected by and hosted on G2.com.

Our company has only used ShipBob for a couple weeks, but everything seems great so far. The paid onboarding service was a 10/10 and very helpful! Review collected by and hosted on G2.com.

Hard to get the right customer service rep on the phone. I believe this was due to large volume of requests, however. Review collected by and hosted on G2.com.

How responsive and quick they are to fix any issues that I have! Review collected by and hosted on G2.com.

There have been several glitches/mistakes in their system that have resulted in me losing customers. Review collected by and hosted on G2.com.

The perfect company to set up business operations and scale both in the US and abroad, focusing on product and marketing. The team is excellent - we worked with Ankit Gupta and he helped us with every question we had! Review collected by and hosted on G2.com.

Not sure there are some. Guys are great in every aspect. Review collected by and hosted on G2.com.