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67 SessionStack Reviews
Overall Review Sentiment for SessionStack
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I absolutely love how simple and quick it is to start tracking users' activities on your website. The most effective app for it, in my opinion. Review collected by and hosted on G2.com.
Despite repeatedly following all the instructions, I was never able to get the data to sync with my email system. Review collected by and hosted on G2.com.
SessionStack visually reconstructs every user click, move and scroll, which I find extremely valuable for user journey optimizations. Review collected by and hosted on G2.com.
There are currently no disadvantages to using SessionStack based on my personal experience with the tool. Review collected by and hosted on G2.com.
SessionStack enables QA teams to easily replicate UX problems, which developers can utilize to bridge the gap between code and user experience. Review collected by and hosted on G2.com.
It's challenging to analyze large amounts of user sessions, especially if you have a lot of unidentified users. Review collected by and hosted on G2.com.
SessionStack extends the capabilities of our existing analytics tools by providing a comprehensive view of the user's experience. Review collected by and hosted on G2.com.
The segment builder occasionally requires a refresh in order to update, however this is a small inconvenience. Review collected by and hosted on G2.com.
With SessionStack we can read the submissions of our survey forms, then watch the corresponding session in SessionStack to see what and how a customer experienced something. Review collected by and hosted on G2.com.
An Italian speaking customer support would be very useful for our Italian colleagues. Review collected by and hosted on G2.com.
Almost flawless. I discovered a few glitches while using it though, but the customer service crew was usually very helpful. Review collected by and hosted on G2.com.
Screen recordings can occasionally be sluggish or entirely black, but fortunately this does not happen very often. Review collected by and hosted on G2.com.
It gives us detailed information on how our users are using our tool exactly: where are they having trouble in usage, where are they getting stuck and which features they are the most engaged with. Review collected by and hosted on G2.com.
N/A - It worked really well for us and the pricing is reasonable Review collected by and hosted on G2.com.
SessionStack allows us to watch videos of our real users (anonymized or identified) interacting
with our product. This way we can better examine mouse movements, clicks, frustration and
scrolling behavior. Review collected by and hosted on G2.com.
We are missing a couple of connectors to other platforms. An integration with Notion would be
really useful for us. Review collected by and hosted on G2.com.
SessionStack is a fantastic tool for studying how people interact with our website, with the coolest feature being session recordings. Review collected by and hosted on G2.com.
Setting up tracking for forms could be made more intuitive. It is quite beneficial for us though. Review collected by and hosted on G2.com.
SessionStack comes with a powerful session recording engine that helps us detect and fix bugs on our website. We can replay every user session and the tool also helps us focus on what really matters (causes problems). Review collected by and hosted on G2.com.
Some of the features are not very easy to find. A few tips within the product could be a good idea. Nonetheless, SessionStack has very helpful customer service Review collected by and hosted on G2.com.
