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ServiceNow IT Service Management Review
A ticketing system for our staff
Good Centralized ticketing system
874 ServiceNow IT Service Management Reviews
Overall Review Sentiment for ServiceNow IT Service Management
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Most importantly it's convenient and saves time and I think that's the most important thing. Apart from this useful features are another good reason for the same. Review collected by and hosted on G2.com.
As of now I can't think od anything that hasn't worked but I'd there's anything that creates problem in my resourcefulness will be applicable for this. It as of now there's nothing. Review collected by and hosted on G2.com.
Ease of use and it's integration with other tools
We use it for day to day use like administration and ticket generation and track down the progress Review collected by and hosted on G2.com.
It's UI is so boring and very laggy, and sometime doesn't load Review collected by and hosted on G2.com.
A lot of good CAAB capability. Very advanced flow management. Review collected by and hosted on G2.com.
Very pricey even if you want basic service. Can be convuleted and low barrier of entry in terms of knowledge. Review collected by and hosted on G2.com.
ServiceNow offers powerful workflow automation and process orchestration capabilities. It allows organizations to automate routine tasks, create complex workflows, and integrate various systems and processes across the enterprise. Review collected by and hosted on G2.com.
While ServiceNow provides customization options, some users may find limitations in terms of UI design flexibility. Creating highly customized and visually appealing user interfaces may require advanced coding skills and additional effort. Review collected by and hosted on G2.com.
It's able to streamline and prioritse tasks and incidents Review collected by and hosted on G2.com.
tabbed useage would be a really good feature Review collected by and hosted on G2.com.
Service now was user friendly and so useful to concern on the correct issue. Service now is easy to use the highly helpful to sort out the issue in the min time Review collected by and hosted on G2.com.
Nothing bad about the service now. I can see the disadvantage was the sort out filter on the service now. We can update on the language update on the service now Review collected by and hosted on G2.com.
ServiceNow is one of the most rapidly growing technology. This has been possible because of a reason that it has provided so many options to developers and service providing companies. Review collected by and hosted on G2.com.
Working with servicenow has mostly been smooth ans easy journey, but sometimes I obviously find difficulties in Handling update sets and system lagging. Few features look old fashioned as well. Review collected by and hosted on G2.com.
It helps to generate reports much easier than other competitive tools. Easy to navigate and collate data for multiple fields. It's super user friendly. You can fully customize it. Review collected by and hosted on G2.com.
This tool is best in market so far so there is not a downside to it. Though it is little slow due to enhanced features than it's competitive tools. Review collected by and hosted on G2.com.
First look it quite simple and that's one of the reason it load faster but yet a perfful tool if you know dept then you know what it can do which is quite insightful Review collected by and hosted on G2.com.
Sometimes it respond slowly and the filters are painful which doesn't give result as expected the garbage data come in okay Everytime . Review collected by and hosted on G2.com.
Service Now has simplified how we work. Helped us centralize our process. our productivity improved by having a single location for our remote team, giving a single source of truth to work from Review collected by and hosted on G2.com.
really cannot think of anything, really happy with the product Review collected by and hosted on G2.com.
