ServiceDeck Pros and Cons

ServiceDeck is really appreciated platform for not having the specific work or person to distribute the list and it can simply create a list of tickets and feel assured that to resolve and action on it Review collected by and hosted on G2.com.

In general, I'm satisfied with the ServiceDeck, but in one aspect I don't like receiving the push for each and every progress of the ticket Review collected by and hosted on G2.com.

I love serviceDeck because it serves as the ideal aide for service providers, crafted to streamline all managerial responsibilities, arrange tasks, offer a clear overview of all activities, and remain reachable from any device. Review collected by and hosted on G2.com.

For individuals who aren't well-versed in technology, getting accustomed to the ServiceDeck software can be somewhat challenging, often requiring training. The drawbacks become evident from the outset, as it's quite challenging to locate relevant information about the product and its services. Review collected by and hosted on G2.com.

By using the service deck, I manage my incidents, my daily changes, and my raised ticket. I make all the work notes, which helps to put my post and pre-analysis results in them. Review collected by and hosted on G2.com.

There is not much I dislike about the service deck , but sometimes it's not reflecting the outage tt and historical incidents that have already been solved; otherwise, all good! Review collected by and hosted on G2.com.

While assisting it and setting up its clean service, it proved to be the ideal tool for providing reasonable solutions to customers and facilitating smooth payments Review collected by and hosted on G2.com.

I appreciated the user-friendly aspect, but I must admit that the customer portal didn't entirely win me over. I found myself wishing for additional features and the ability to customize its service for unique needs Review collected by and hosted on G2.com.

I really liked how easy to use it was. I was helping a friend set up her cleaning service and it was perfect for quoting customers and getting paid. I also loved the automation. Review collected by and hosted on G2.com.

I would say that I didn't love the customer portal and wish it had a few more features and could be branded a little more. Overall, although user friendly, for a cleaning service we needed a little more from the portal. Review collected by and hosted on G2.com.

ServiceDeck streamline the centralization and organization of service request, empowering teamwork to get efficient output and it follows up issue and resolves issues Review collected by and hosted on G2.com.

ServiceDeck stands out with its unparalleled offerings, leaving no one to dislike. It effortlessly provides essential features that are a must-have in any service software Review collected by and hosted on G2.com.

Mostly I liked about ServiceDeck, User Interface and performance which are so cool and easy to access and the good management of tickets on one platform Review collected by and hosted on G2.com.

Everything is good in ServiceDeck and nothing dislike about it. And the dashboard arrangement is too good. Thanks, ServiceDeck Review collected by and hosted on G2.com.

We can schedule a worker availability based on different time slots also we can track each servicemen's GPS based location , and handy to operate documents for a site Review collected by and hosted on G2.com.

Integeation to humon resource systems is a bit glitchy, we have to refresh it now and then, and renter the information Review collected by and hosted on G2.com.

It is an Artificial intelligence powered marketplace tailored to our businesses, offering instant access to new markets, clients and projects. Benefit from a data-driven Business Directory with public reviews and ratings, and a datatbase of Service providers for efficient outsourcing. Review collected by and hosted on G2.com.

You can currently connect through only a mobile app for live location tracking, working history access , project status updates and time off requests.

This makes it difficult to always access ServiceDeck at any point of time. Review collected by and hosted on G2.com.

ServiceDeck can help centralize and organize service requests, making it easier for teams to track, prioritize, and resolve issues efficiently.

ServiceDeck often includes features that facilitate communication between users, teams, and departments, allowing for better collaboration in resolving issues or fulfilling service requests. Review collected by and hosted on G2.com.

There is nothing that can be disliked about ServiceDeck, it is providing the features that should be there in a service software. Review collected by and hosted on G2.com.