ServiceDeck Features
What are the features of ServiceDeck?
Before the Job
- Calendar
- Dispatch
- Roles
- Booking
On the Job
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
After the Job
- Reports
- Analytics
- Invoicing
- CRM Integrations
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Filter for Features
Before the Job
Calendar | Uses the calendar tool to determine field workers who are free for the job. 20 reviewers of ServiceDeck have provided feedback on this feature. | 92% (Based on 20 reviews) | |
Dispatch | Based on 19 ServiceDeck reviews. Notifies field service workers of their upcoming assignments. | 89% (Based on 19 reviews) | |
Roles | Based on 19 ServiceDeck reviews. Allows users to see tasks according to permissions and roles. | 82% (Based on 19 reviews) | |
Booking | As reported in 19 ServiceDeck reviews. Allows clients to book jobs through the desktop page or within the app. | 86% (Based on 19 reviews) |
On the Job
Location | Based on 19 ServiceDeck reviews. Tracks employee location to ensure timeliness. | 84% (Based on 19 reviews) | |
Employee Communication | Based on 19 ServiceDeck reviews. Enables communication within the app from manager to field service employee. | 92% (Based on 19 reviews) | |
Behavior Monitoring | Monitors behavior in the field. 19 reviewers of ServiceDeck have provided feedback on this feature. | 91% (Based on 19 reviews) | |
Client Notifications | Notifies clients, should any delays or mishaps occur. 20 reviewers of ServiceDeck have provided feedback on this feature. | 92% (Based on 20 reviews) | |
Field Sales | As reported in 19 ServiceDeck reviews. Includes some ability to serve as a sales and ordering application. | 89% (Based on 19 reviews) |
After the Job
Reports | Creates reports that reflect field performance either as a team or individually, to review productivity. This feature was mentioned in 20 ServiceDeck reviews. | 88% (Based on 20 reviews) | |
Analytics | Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. 20 reviewers of ServiceDeck have provided feedback on this feature. | 89% (Based on 20 reviews) | |
Invoicing | As reported in 18 ServiceDeck reviews. Sends invoices through the software and allows clients to pay on the spot. | 91% (Based on 18 reviews) | |
CRM Integrations | Integrates with CRM software to monitor all aspects of the customer relationship. 18 reviewers of ServiceDeck have provided feedback on this feature. | 84% (Based on 18 reviews) |
