Best Package Tracking Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Package tracking software, also known as delivery management or mailroom management software, tracks personal packages and deliveries in an office space, shared building (e.g., coworking space), or residential building. Package tracking software streamlines the process of tagging delivered packages, notifying employees or residents of delivered packages, accepting digital signatures, and releasing of those packages. Package tracking software can provide asset and inventory tracking along with management capabilities, as well as create a history of delivered signatures and transactions. Ultimately, package tracking software ensures accountability of mail and packages throughout the entire delivery lifecycle. Package tracking software is specifically not for courier delivery management or supply chain management, and while the solution streamlines package operations, it does not organize delivery logistics or operations. Package tracking software can integrate with property management systems as well as with existing hardware, such as barcode scanners or label printers.

To qualify for inclusion in the Package Tracking category, a product must:

Log the status of delivered packages
Send out notifications about the status of delivered packages
Provide inventory tracking capabilities
Accept digital signatures
Store package or client data relevant to transaction or signature history
Remain separate from courier delivery management or supply chain management
Show More
Show Less

Featured Package Tracking Software At A Glance

Leader:
parcelLab
parcelLab
Highest Performer:
Parcel Tracker Mailroom
Parcel Tracker Mailroom
Easiest to Use:
ParcelWILL
ParcelWILL
Top Trending:
Parcel Tracker Mailroom
Parcel Tracker Mailroom
Show LessShow More
Highest Performer:
Parcel Tracker Mailroom
Parcel Tracker Mailroom
Easiest to Use:
ParcelWILL
ParcelWILL
Top Trending:
Parcel Tracker Mailroom
Parcel Tracker Mailroom

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Segment
  • Rating
  • Language
  • Pricing
No filters applied
  • Segment
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
74 Listings in Package Tracking Available
  • Sort By:
    G2 Score
parcelLab
(257)4.6 out of 5
5th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over

Users: Customer Service Agent · Industries: Retail, Apparel & Fashion · Market Segment: 57% Mid-Market, 25% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Tracking Efficiency, Tracking, Customer Experience, Tracking Ease
ConsTracking Issues, Missing Features, Limited Functionality, Limited Customization, Complexity
User SatisfactionSeller Details
parcelLab features and usability ratings that predict user satisfaction
8.9
Ease of Setup
Average: 8.5
8.8
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Ease of Use
Average: 8.6
Seller Details
Seller
parcelLab
Company Website
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@parcellab_en
1,024 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
Narvar
(159)4.2 out of 5
13th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS

Industries: Retail, Apparel & Fashion · Market Segment: 39% Mid-Market, 25% Small-Business
Pros and ConsUser Satisfaction
ProsCustomer Experience, Ease of Use, Tracking, Tracking Efficiency, Customization
ConsLimited Customization, Limited Functionality, Poor Customer Support, Difficult Setup, Complexity
User SatisfactionSeller Details
Narvar features and usability ratings that predict user satisfaction
7.7
Ease of Setup
Average: 8.5
7.9
Ease of Admin
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Use
Average: 8.6
Seller Details
Seller
Narvar Inc.
Company Website
Year Founded
2012
HQ Location
San Mateo, US
Twitter
@narvarinc
1,434 Twitter followers
LinkedIn® Page
www.linkedin.com
378 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Sendcloud
(145)4.6 out of 5
Entry Level Price:Free
6th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exc

Users: CEO, Owner · Industries: Retail, Consumer Goods · Market Segment: 93% Small-Business, 6% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Shipping Efficiency, Carrier Integration, Efficiency, Label Creation
ConsLimited Functionality, Poor Customer Support, Poor Support Communication, Expensive, Integration Issues
User SatisfactionSeller Details
Sendcloud features and usability ratings that predict user satisfaction
8.8
Ease of Setup
Average: 8.5
9.3
Ease of Admin
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Use
Average: 8.6
Seller Details
Seller
Sendcloud
Year Founded
2012
HQ Location
Eindhoven, North Brabant
Twitter
@Sendcloud
1,536 Twitter followers
LinkedIn® Page
www.linkedin.com
432 employees on LinkedIn®
ParcelWILL
(118)4.8 out of 5
Entry Level Price:Free
1st Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to

Users: Owner, CEO · Industries: Apparel & Fashion, Retail · Market Segment: 67% Small-Business, 1% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Setup Ease, Ease of Use, Tracking, Tracking Efficiency
ConsExpensive, Limited Customization, Tracking Issues, Inadequate Reporting, Inefficient Shipping Process
User SatisfactionSeller Details
ParcelWILL features and usability ratings that predict user satisfaction
9.4
Ease of Setup
Average: 8.5
9.5
Ease of Admin
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Use
Average: 8.6
Seller Details
Seller
CWILL
Company Website
Year Founded
2014
HQ Location
Pasadena, California
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
TrackingMore
(59)4.8 out of 5
Entry Level Price:Free
4th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your system

Industries: Retail, Logistics and Supply Chain · Market Segment: 81% Small-Business, 14% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Tracking Efficiency, Tracking, Customer Satisfaction
ConsUX Improvement, Expensive, Tracking Issues, Carrier Issues, Difficult Usability
User SatisfactionSeller Details
TrackingMore features and usability ratings that predict user satisfaction
9.6
Ease of Setup
Average: 8.5
9.5
Ease of Admin
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Use
Average: 8.6
Seller Details
Seller
TrackingMore
Year Founded
2014
HQ Location
Dover, US
Twitter
@TrackingMore9
58 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Building Logistics
(135)4.9 out of 5
2nd Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

PackageX Building Logistics is an AI-powered platform built to automate and simplify inbound package management across buildings and campuses. By digitizing label data at intake, it eliminates manua

Users: Facility Manager, Mailroom Supervisor · Industries: Information Technology and Services, Computer Software · Market Segment: 58% Small-Business, 36% Mid-Market
Pros and ConsUser Satisfaction
ProsEfficiency, Time-saving, Tracking Efficiency, Simple, Ease of Use
ConsLimited Customization, Difficult Setup, Complex Setup, Lack of Integrations, Limited Reporting
User SatisfactionSeller Details
Building Logistics features and usability ratings that predict user satisfaction
10.0
Ease of Setup
Average: 8.5
9.8
Ease of Admin
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.8
Ease of Use
Average: 8.6
Seller Details
Seller
PackageX Inc
Company Website
Year Founded
2018
HQ Location
New York
Twitter
@packagexio
166 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
AfterShip
(308)4.7 out of 5
Entry Level Price:$11.00
14th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

Users: CEO, Owner · Industries: Retail, Apparel & Fashion · Market Segment: 86% Small-Business, 12% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Helpful, Integrations, Easy Integrations, Ease of Use
ConsExpensive, Tracking Issues, Missing Features, Poor Customer Support, Poor Support
User SatisfactionSeller Details
AfterShip features and usability ratings that predict user satisfaction
8.8
Ease of Setup
Average: 8.5
8.8
Ease of Admin
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Use
Average: 8.6
Seller Details
Seller
AfterShip
Company Website
Year Founded
2012
HQ Location
Singapore
Twitter
@aftership
4,023 Twitter followers
LinkedIn® Page
www.linkedin.com
379 employees on LinkedIn®
Parcel Perform
(39)4.7 out of 5
Free trial available
10th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Buil

Industries: Retail, Food & Beverages · Market Segment: 51% Mid-Market, 31% Enterprise
Pros and ConsUser Satisfaction
ProsCustomer Support, Helpful, Ease of Use, Tracking, Service Quality
ConsPoor Reporting, Inadequate Reporting, Integration Issues, Lack of Clarity, Limited Customization
User SatisfactionSeller Details
Parcel Perform features and usability ratings that predict user satisfaction
8.8
Ease of Setup
Average: 8.5
9.2
Ease of Admin
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Use
Average: 8.6
Seller Details
Seller
Parcel Perform
Company Website
Year Founded
2016
HQ Location
Singapore
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®
Envoy Workplace
(164)4.4 out of 5
Entry Level Price:$3.00
9th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

Envoy Workplace is the platform that helps you run every part of the office experience clearly, securely, and without the complexity. From desk and room booking to delivery management and occupancy in

Industries: Computer Software, Information Technology and Services · Market Segment: 60% Mid-Market, 24% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Simple, Helpful, Navigation Ease, Customization
ConsInefficiency, Missing Features, Seat Management, Slow Performance, App Performance
User SatisfactionSeller Details
Envoy Workplace features and usability ratings that predict user satisfaction
8.7
Ease of Setup
Average: 8.5
8.9
Ease of Admin
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Use
Average: 8.6
Seller Details
Seller
Envoy
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@envoy
3,963 Twitter followers
LinkedIn® Page
www.linkedin.com
440 employees on LinkedIn®
Parcel Tracker Mailroom
(176)4.7 out of 5
Entry Level Price:Free
3rd Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works.

Users: General Manager · Industries: Hospitality, Real Estate · Market Segment: 53% Small-Business, 43% Mid-Market
Pros and ConsUser Satisfaction
ProsEfficiency, Ease of Use, Notifications, Time-saving, Tracking Efficiency
ConsTracking Issues, Limited Customization, Manual Processes, Software Instability, Connectivity Issues
User SatisfactionSeller Details
Parcel Tracker Mailroom features and usability ratings that predict user satisfaction
9.6
Ease of Setup
Average: 8.5
9.6
Ease of Admin
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Ease of Use
Average: 8.6
Seller Details
Seller
Deepfinity LTD
Company Website
Year Founded
2016
HQ Location
London
Twitter
@deepfinity
43 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
USZoom
(10)4.6 out of 5
OverviewUser Satisfaction
Product Description

USZoom provides a cloud-based technology platform that enables shipping stores and mail centers to deepen client generate new revenue stream

Market Segment: 40% Enterprise, 40% Small-Business
User SatisfactionSeller Details
USZoom features and usability ratings that predict user satisfaction
10.0
Ease of Setup
Average: 8.5
10.0
Ease of Admin
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.6
Ease of Use
Average: 8.6
Seller Details
Seller
US Zoom
Year Founded
2015
HQ Location
Suffern, New York
Twitter
@iPostal1
720 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
FacilityOS
(256)4.7 out of 5
11th Easiest To Use in Package Tracking software
OverviewPros and Cons
Product Description

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empo

Users: Security Manager · Industries: Manufacturing, Food Production · Market Segment: 64% Mid-Market, 26% Enterprise
User Sentiment

Reviewers frequently mention the ease of use, the ability to pre-register guests, and the real-time reporting feature as significant benefits of using FacilityOS. Reviewers noted some minor issues with the system, such as the sign out button being difficult to find, the need to log in twice, and inconsistency in the printing of identity cards.

Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Simple, Implementation Ease, Easy Setup
ConsLimited Functionality, Limited Features, Expensive, Access Issues, Connectivity Issues
User SatisfactionSeller Details
FacilityOS features and usability ratings that predict user satisfaction
9.3
Ease of Setup
Average: 8.5
9.4
Ease of Admin
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Use
Average: 8.6
Seller Details
Seller
FacilityOS
Company Website
Year Founded
2014
HQ Location
North York, Ontario
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
TekTrack
(17)4.4 out of 5
OverviewPros and Cons
Product Description

TekTrack is a comprehensive package tracking software designed to streamline the process of receiving, managing, and delivering packages within organizations. It offers a user-friendly interface that

Market Segment: 47% Small-Business, 41% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Features, Setup Ease, Simple
User SatisfactionSeller Details
TekTrack features and usability ratings that predict user satisfaction
7.6
Ease of Setup
Average: 8.5
8.6
Ease of Admin
Average: 8.7
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.7
Ease of Use
Average: 8.6
Seller Details
Seller
TekCore
Year Founded
1998
HQ Location
Pasadena, MD
Twitter
@TekCore
1 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Outvio
(13)4.9 out of 5
7th Easiest To Use in Package Tracking software
OverviewUser Satisfaction
Product Description

Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strength

Market Segment: 92% Small-Business, 8% Mid-Market
User SatisfactionSeller Details
Outvio features and usability ratings that predict user satisfaction
9.8
Ease of Setup
Average: 8.5
9.8
Ease of Admin
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.7
Ease of Use
Average: 8.6
Seller Details
Seller
Outvio
Year Founded
2018
HQ Location
Tallinn, EE
Twitter
@outvio
213 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Notifii Track
(102)4.5 out of 5
Entry Level Price:Starting at $119.00
8th Easiest To Use in Package Tracking software
OverviewUser Satisfaction
Product Description

Cut package logging time down to seconds with Notifii Track, mobile and desktop app. Quickly and easily scan packages in on any smartphone or tablet as they arrive. Automatically alert the recipient v

Users: Community Manager, General Manager · Industries: Real Estate, Higher Education · Market Segment: 59% Small-Business, 34% Mid-Market
User SatisfactionSeller Details
Notifii Track features and usability ratings that predict user satisfaction
9.3
Ease of Setup
Average: 8.5
9.5
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Use
Average: 8.6
Seller Details
Seller
Notifii
Year Founded
2009
HQ Location
Roseville, CA
Twitter
@Notifii
403 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Segment
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
74 Listings in Package Tracking Available
  • Sort By:
    G2 Score

Recommended For You

webdew
Superside
Content Beta
Testimonial Hero
MERGE