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Sendlane Reviews & Product Details - Page 6

Sendlane Overview

What is Sendlane?

Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required!

Sendlane Details
Languages Supported
English
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Product Description

Sendlane gives the power to control which emails subscribers and customers receive based on their actions.


Seller Details
Seller
Sendlane
Year Founded
2013
HQ Location
San Diego, CA
Twitter
@Sendlane
3,188 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®

Jimmy K.
JK
Overview Provided by:
CEO & Co-Founder @ Sendlane

Recent Sendlane Reviews

TH
Tran Thi H.Enterprise (> 1000 emp.)
4.0 out of 5
"Powerful email marketing platform"
Sendlane has an easy to use interface which makes it easy for me to design and launch brilliant email campaigns. Some of the most used features tha...
Christopher Y.
CY
Christopher Y.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent email platform"
Sendlane provides a top-notch email system with excellent product and customer integration to our shopping cart. The support is like nothing I have...
David K.
DK
David K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Top Notch Customer Service, Great Value and Overall Great Product"
Sendlane is by far one of the best values out there for any business that is using an e-mail marketing service. The combination of features, custom...
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Sendlane Media

Sendlane Demo - Real-Time Analytics
From open and click rates to conversions and revenue, get a birds-eye-view of all the high level details of your business in real time.
Sendlane Demo - Multi-Channel Automation Funnels
Create the perfect funnel to nurture your leads and customers through individual personalized experiences.
Sendlane Demo - Drag and Drop MJML Email Builder
Create visually stunning emails with best-in-class deliverability to ensure your messages inbox.
Sendlane Demo - Free reviews for all Sendlane users
Collect, manage & dynamically display an unlimited amount of reviews all within one platform.
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67 Sendlane Reviews

4.7 out of 5
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67 Sendlane Reviews
4.7 out of 5
67 Sendlane Reviews
4.7 out of 5

Sendlane Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SendlaneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Shawn J.
SJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sendlane?

Love the flexibility and optimum deliverables of emails. Customer service is excellent and customization of segmentation is very in depth. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

The pricing leans more towards premium pricing because of newly added features, and there is no option to reduce the cost by moving unneeded features. But overall, the deliverability still makes the prices worthwhile in my opinion Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

100%! I've been sharing and recommending sendlane to peers in the same industry. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Deliverability and customer service Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

Hi Shawn: Thank you for taking time to write this review. Very pleased to know that you have found great value in our solution. Please always let us know if you are looking for a specific feature. We are constantly adding features and improving the solution. Best, Sonya. VP Marketing

Jim R.
JR
Affiliate Manager
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

The ability to send the volume of emails we need to send equally Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

We have had issues bulk importing contacts. Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

I definitely recommend using Send Lane. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Sending high volume emails to our customers in an easy manner. Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hi Jim,

Thanks so much for taking time to leave us a review! I am so glad to hear your experience with Sendlane has been excellent so far and that you've been able to successfully manage your email program at-scale. We are constantly making improvements to the platform - including to our import process - so we hope that the issues you mentioned will no longer be a challenge for you. We appreciate your advocacy, Jim, thanks again!

Cheers,

Mariesa, Director of Customer Success

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

The SendLane support team is top notch. Very hard to come by in the world of ESPs. Different ways to communicate but Skype has made the process so easy! Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Some of the hands on involvement from the team on things that could be automated. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Deliverability to Gmail has been a great benefit with SendLane.

We are able to reach a somewhat difficult group of our audience. Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hi there!

Thank you so much for taking the time to leave a review! I am thrilled to hear you have been receiving stellar support from our Customer Success team; I tend to agree - they are pretty great! Seeing that you've been able to realize excellent deliverability within Gmail and also successfully tap into a challenging segment of your audience is music to our ears. We look forward to continuing to be a strong partner you've come to rely on. Thanks again for your advocacy!

Cheers,

Mariesa, Director of Customer Success

AC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

It's ease of use. The learning curve is very little Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

It can be difficult to link to another platform for a capture page. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

My open rates are much higher Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hi Abraham,

Thank you so much for giving Sendlane a 5-star review. We are so glad to hear your experience has been great so far and that the learning curve was not steep to get you up & running and seeing value, including higher open rates! We know delivering that type of value translates to bigger and better outcomes for you and your business and we are appreciative to partner with you on continued growth and success. Thanks again, Abraham!

Cheers,

Mariesa, Director of Customer Success

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

The availability to chat with support in real time. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

That Sendlane doesn't integrate with Everwebinar. Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

Full support Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

I'm saving time sending but emails. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

Dear Sendlane User,

Thank you so much for the 5-star, glowing review! Really appreciate your taking the time to let us know that using Sendlane is helping you save time! Re the intergration with Everwebinar, do check out this page: https://zapier.com/apps/webinarjam/integrations/sendlane

Our customer success will happy to assist you in this integration.

Sonya, VP of Marketing

See how Sendlane improved
Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

The fast customer support, they always reply back faster than expected Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

It took a while to import a contact list Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Communication with my prospects Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hi there!

Thank you for taking time to share about your experience with Sendlane! We are glad you are enjoying the platform and also receiving excellent support from the Customer Success team. Our team does pride itself in world class, fast support from real people - 24/7/365! As you continue to familiarize yourself with the platform or if you need support with any future contact imports, our team is just a quick conversation away and will be more than happy to offer guidance. :)

Thanks again!

Mariesa, Director of Customer Success

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

I heard the deliverability and that it was the best I’ll probably rejoin it’s just I’m too comfortable with gr Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

That I’m not going experienced enough with it Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

I would like to try sendlane for a month for free I just lost a family member and have been busy Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

Dear Reviewer,

Thank you for taking the time to review Sendlane and give us 5 stars. Please do contact our customer success team at support@sendlane.com and they will surely help you with your request.

Best,

Sonya, VP of Marketing at Sendlane

Verified User in Publishing
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sendlane?

Sendlane is incredibly easy to use to deploy email or other campaigns. Our staff loves working with it due to the simplistic efficient design. The campaign builder is a super easy drag dropper. Staff are on point A+++ Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

That its not FREE, JK. We are very happy with the app and team. Any issues we have had in the past have been resolved and addressed by the team in a timely manor! Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

I would most certainly recommend opening an account with Sendlane. They have been a joy to work with and the platform is really easy to use. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Ease of deployment, managed delivery. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

Dear Admin: Thank you a stellar review on Sendlane! And, the A+++ for our team. As always, please do not hesitate to reach out if you are looking for a specific feature in the solution. We are constantly improving the product and adding features. Best, Sonya, VP Marketing

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

Easy to understand layout

Intuitive set up

Clean functionality Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Pricing, low tier removed

limited integration to clickbank Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

compare to other platforms Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Automation of replies to standardized questions or actions Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hello! Thanks so much for taking the time to leave us a review. It's great to hear you're enjoying the intuitive and clean UI - we like to think it's pretty sleek too. :) I appreciate the feedback on our ClickBank integration as well. That is certainly an integration our Product team can explore strengthening for users like you. I have passed that feedback along to them. We appreciate your partnership, thanks again!

Cheers,

Mariesa, Director of Customer Success

Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sendlane?

Integrate with our platform Miva, has great features for email marketing Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

I can't think of anything negative about Sandline Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Email communication with our customers Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

Hello! Thank you for sharing your feedback about your experience with Sendlane. We are glad to hear you've been enjoying many of our features, including our unique integration with Miva. We appreciate the advocacy and look forward to continued success in our partnership together. Thanks, again!

Cheers,

Mariesa, Director of Customer Success