Sendlane Reviews & Product Details

Sendlane provides a top-notch email system with excellent product and customer integration to our shopping cart. The support is like nothing I have ever experienced with a SAAS company. The email builder is easy to use and provides many options for customizing the look of your emails.

The cost for us was better than Klayvio with much better support, we actually have our own rep we can contact about specific questions and the technical support chat is very fast and helpful.

The transition from Klayvio was handled very well. They built out some of our previous automations and helped warm up the list to ensure a smooth transition.

I would highly recommend. Review collected by and hosted on G2.com.

Sometimes the email builder can be a little buggy. Review collected by and hosted on G2.com.

Sendlane has an easy to use interface which makes it easy for me to design and launch brilliant email campaigns. Some of the most used features that are already set by the platform include welcome series and abandoned cart sequences. Review collected by and hosted on G2.com.

Sendlane has its integration system, but it does not have close integration with my preferred landing page software. This means that I shift back and forth from creating landing pages and then place these at the bottom of Sendlane emails. Review collected by and hosted on G2.com.

I switched to Sendlane 6 months ago from a competing product. What drew me to Sendlane was the straightforward approach to email communication. They had all the features I wanted and it was easy to get started.

The customer service is also top notch. They helped me warm up my list and get my automations set up.

I like that I can create automations based on e-commerce activity or any other behavior on my website (such as known subscribers visiting a particular page on my site).

The education they provide on how to build better email communication content is fantastic too.

I use their API extensively and like that I can code my own custom workflows from my custom application. Review collected by and hosted on G2.com.

They used to have a dedicated account representative for their entrprise customers (I'm on an enterprise plan), offering monthly 1:1 calls to review your account and deliverability. They took away that service shortly after I signed up. Review collected by and hosted on G2.com.

This platform has been the biggest difference maker for us! Having everything so seamlessly integrate from Shopify ensures that our strategy is the most effective. In addition, the overall implementation and level of support/service is unmatched! I have experienced ESP transitions with all of the big players in the ESP game and I have never experienced a transition this easy Review collected by and hosted on G2.com.

Some of the load times are a bit slower but that is something we can deal with given the increase in performance we are seeing from using Sendlane Review collected by and hosted on G2.com.

Sendlane is by far one of the best values out there for any business that is using an e-mail marketing service. The combination of features, customer service, and price make it very attractive. Review collected by and hosted on G2.com.

Sendlane is still a relatively new e-mail marketing service so at times there can be some hiccups but the team is fast to fix them and takes feedback seriously. Review collected by and hosted on G2.com.

The customer support at Sendlane is unparalleld. Their onboarding process will help you transition over and their success team ensure continued support. It really feels like they want to grow in partnership with their users. They've also listened to my product feedback and implemented new features based off it. Review collected by and hosted on G2.com.

The platform still has ways to go to match the robustness of a Klaviyo but it is making great strides towards that. Review collected by and hosted on G2.com.

Sendlane is everything I wish my old email provider was.

Incredible customer service. Thoughtful. Hands on. And actually works!

If you're not on Sendlane you're overpaying for email & sms marketing. We'll do $10M this year with them as a partner. Their CEO does not sleep and is on around the clock. A+++ vouch Review collected by and hosted on G2.com.

Where they may lack in features, they make up with speed, communication, and always down to create the feature their customer needs. Review collected by and hosted on G2.com.

Consolidating 3 apps (Email, SMS, & Reviews) into 1 = More Savings

Higher deliverability (dedicated servers) = More $

Excellent customer service = More value

Leading insights from Jimmy Kim = More strategy Review collected by and hosted on G2.com.

None at the moment. Can report back if any issues arise. Review collected by and hosted on G2.com.

It has a drag-drop option which helps to create the email easily. It helps to send the email o subscriber very easily. It can easily integrate with the third-party tool and API Review collected by and hosted on G2.com.

The price of it is relatively higher as compared to other email marketing platforms. There is a limitation in modifying and customizing the templates and the designs Review collected by and hosted on G2.com.

It helped me to generate revenue, increased customer retention, and helped to automate personalized experience of customer Review collected by and hosted on G2.com.

SMS Marketing feature needs lil improvement Review collected by and hosted on G2.com.