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Brevo Marketing Platform Reviews & Product Details

JC
Director de Marketing
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Brevo Marketing Platform?

I've been using other providers before, like AWS and MailChimp and, the cost-benefit relationship that Sendinblue offers is simply the best. you can use the same plan, both for email campaigns and for transactional email. Great interface, fast and easy to use. Intuitive reports. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

In the beginning, you need to be manually approved based on your profile and your DB. If you need to send an email campaign in a hurry, it's kind of stressful... understandable, but stressful. Review collected by and hosted on G2.com.

Recommendations to others considering Brevo Marketing Platform:

In the beginning, you need to be manually approved based on your profile and your DB. If you need to send an email campaign in a hurry, it's kind of stressful... understandable, but stressful. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We are a marketing agency so, the intuitive and easy to use interface allows us (a marketing team) to manage the service. There's no need to bother the IT team. Review collected by and hosted on G2.com.

Brevo Marketing Platform Overview

What is Brevo Marketing Platform?

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

Brevo Marketing Platform Details
Product Website
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

How do you position yourself against your competitors?

What makes us different? Brevo is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution.


Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,884 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Description

Brevo (Formerly Sendinblue) is the only all-in-one digital marketing platform that empowers businesses to build customer relationships through end to end digital marketing campaigns, transactional messaging, and marketing automation. Unlike other marketing solutions built for enterprise-level budgets and expertise, Brevo (Formerly Sendinblue) tailors its all-in-one suite to suit the marketing needs of growing SMBs in tough markets.


RK
Overview Provided by:

Recent Brevo Marketing Platform Reviews

DR
Digital R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best CRM / Marketing Platform"
Ease of Use, Ease of Implementation, Customer Support, Number of Features, Ease of Integration
CH
Christer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Needed an professional SMTP supplier with good delivery rate. Sendinblue is that perfect solution!"
Very easy setup and very intuitive dashboard. Easy to sync with API keys (or SMTP) through various website installations. And not the least, fantas...
NS
Nadya S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Email Marketing made Intuitive"
I find that Brevo's email marketing platform is very intuitive and easy to use. I've created automations, connected it to my website, and built sev...

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2,287 out of 2,288 Total Reviews for Brevo Marketing Platform

4.5 out of 5
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Brevo Marketing Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Brevo Marketing PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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NS
Author and Sole Proprietor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I find that Brevo's email marketing platform is very intuitive and easy to use. I've created automations, connected it to my website, and built several lists and segments with no trouble figuring out the platform and software.

I'm currently launching a book, and I'm on Brevo almost daily. Even when not launching, I check it out and send email campaigns 2-3 times a month, so it's really east to begin. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I wish I could get at least 1 landing page at a lower price. Having landing pages only be available for the top tier, which I can't currently justify paying, meant I needed to do some laptop gymnastics to make things work. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I needed to build an email list, and I'm able to do that easily. I have automations that only took a day to build and test, so I can throw people into the list and I know they're receiving the automation without issues. I did have a brief problem, but they were able to help me right through it, even sending me a video so I could see the process they took to discover the issues and fix it. Review collected by and hosted on G2.com.

VR
Business owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I have just started a business and I'm very new to email marketing and it has been very overwhelming to start working with emails! But, using Brevo has been making the learning curve easy. The interface is simple enough to understand and the help I have got from support team and the FAQ section has been excellent. For someone learning, I have found this to be easy and I can see myself using it as I scale my business. It has also been easy to integrate into my Wordpress website, and that has been a blessing because it takes a lot of the work out. I still need to work things out for my business but I'm confident that the platefor will make it easy to implement my strategies and attain my goals. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

As a brand new newbie in the business world, I have found the interface to not be very intuitive, but as I'm learning this is fixing itself up. This outweighs everything it has been able to provide me so far! Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Delivering emails to suscribers - it's making it very easy and very digestable! Review collected by and hosted on G2.com.

IN
Gérante
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Brevo Marketing Platform?

I use Brévo for sending transactional emails and newsletters. The application is perfect for my business which is in development. It is possible to send 300 emails per day and that is already substantial. It is possible to make contact selections with multiple parameters to best personalize the target. I recommend it 100%. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

For the first steps with Brévo, it is crucial to carefully consider the desired categories. For my part, it took me a little time to understand how Brévo works. I did not find many tutorials on YouTube. For those who are not comfortable with computers, I recommend a small training session with a freelancer for initiation and setup. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Huge time saver for sending transactional emails.

Tracking allows monitoring of sending failures or incorrect addresses.

Writing newsletters is also simple, with an option for responsive design. Review collected by and hosted on G2.com.

MM
Founder &amp; CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I’ve been using Brevo for automating email campaigns to both customers and personal trainers, and I couldn’t be happier with the results. The platform is incredibly easy to set up, and the user-friendly interface makes managing campaigns a breeze. It allows me to efficiently stay connected with our community, and the automation features save me a ton of time. Highly recommend it for anyone looking for a reliable email marketing platform! Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

While I really appreciate the email automation features of Brevo, I haven't set up the SMS functionality yet. The process seemed a bit time-consuming, and I haven't had the chance to fully dive into it. I hope it becomes more streamlined in the future. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo has significantly streamlined our communication process. It automates the sign-up flow for both customers and trainers, saving me a lot of time that would otherwise be spent on manual tasks. This ensures that we can focus more on growth and less on administrative work. Review collected by and hosted on G2.com.

DD
Leiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Brevo Marketing Platform?

I actually really like almost everything about Brevo. Before I ended up at Brevo, I switched providers every few years because something didn't work and the conditions changed. I was never really satisfied anywhere. Brevo is now my home, where I feel completely comfortable. I appreciate creating the emails - it's easy, modular, and constantly being developed further - even though everything is already really good. I also use the automation - it works perfectly. The support is fast and always helpful.

I rarely give such enthusiastic feedback because I am critical. But as I write it, it is indeed true, and I have already recommended Brevo and would always do it again.

By the way, one aspect I find important: The server locations are within the EU - this is important to me and to my readers as well.

So anyone looking for a functional and non-annoying email program for their own newsletter is in the right place - especially but not only for those who want little to do with technology, who just want it to work. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

There are aspects of automation that could be solved more elegantly and better. I also miss the possibility for users to add or change their data – or have I simply not found it? Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It solves the problem of easily and reliably creating and sending newsletters. Additionally, it helps to create and offer email seminars. Review collected by and hosted on G2.com.

JV
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Brevo Marketing Platform?

Brevo has been a great ally in our email marketing strategy. The platform is intuitive, offers powerful automations, and allows for easy creation of personalized campaigns. The segmentation options are excellent, and the analytics provide clear insights into campaign performance. Additionally, the delivery of emails is very reliable, ensuring that our messages reach the audience without issues. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Although Brevo has many excellent features, the usability of the email editor could improve. Sometimes, the design of the emails gets misconfigured, the platform becomes a bit slow, and this makes the creation process difficult. If the editor were more agile and stable, the experience would be even better. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo has allowed us to manage our email marketing strategy more efficiently and professionally. Thanks to its platform, we can better segment our audience, automate campaigns, and optimize communication with our clients. This has helped us increase the open and conversion rates, as well as improve the loyalty of our community.

The ability to schedule sends, personalize emails, and analyze in detail the performance of each campaign has made it easier for us to make data-driven decisions, thus optimizing our time and resources. Review collected by and hosted on G2.com.

DB
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I’ve been using Brevo for a few weeks now, and I have to say — I’m thoroughly impressed! Having switched from another popular email marketing program, I was initially hesitant about making the change, but Brevo has completely exceeded my expectations. Honestly, I don’t miss my old platform at all!

From the start, Brevo made the transition incredibly smooth. The interface is clean, intuitive, and easy to navigate, which made setting up my first few campaigns a breeze. I was able to import my contact lists without any issues, and the platform’s segmentation and targeting tools have already helped me improve my open and click-through rates.

One of the standout features for me is Brevo’s automation capabilities. Setting up automated workflows is straightforward, and the level of customization available allows me to create highly personalized email sequences without feeling overwhelmed. The drag-and-drop editor is also a game-changer — it’s user-friendly yet powerful, making it easy to design professional-looking emails without needing a background in design.

I’ve also noticed that Brevo’s deliverability rates are excellent. My emails are landing in inboxes, not spam folders, which was a recurring issue with my previous platform. Plus, the detailed reporting and analytics tools give me clear insights into how my campaigns are performing, allowing me to make adjustments and optimize for even better results.

Another thing worth mentioning is Brevo’s customer support. On the couple of occasions when I had questions, their support team was responsive, knowledgeable, and genuinely helpful — a refreshing change from the long response times I was used to with my previous provider.

Overall, I couldn’t be happier with Brevo. It’s a powerful, user-friendly platform that has already made a noticeable difference in my email marketing efforts. If you’re considering switching from another provider, I highly recommend giving Brevo a try — you might find yourself wondering why you didn’t make the switch sooner! Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Haven't found any yet, I love the dashboard and there are plenty of ways to ask for help. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo has solved several key problems for me that I struggled with while using my previous email marketing platform, and the benefits have been significant. Overall, Brevo has made my email marketing efforts more effective, efficient, and stress-free. The combination of improved deliverability, powerful automation, advanced segmentation, and insightful reporting has not only saved me time but also boosted my results. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

It's functionality: It's not complicated to use and you can create an email in minutes, rather than hours that looks great and does what it intends. I also like the phone function and that I can have a business number, and receive calls through my mobile with no fuss. It's all so easy. I'm now looking into the WhatsApp service - which is going to be a game changer and again solves another problem for us. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Sometimes I struggle with the alignment in email, but really it's a small complaint. I can usually get it to work how I want. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The WhatsApp feature will be a game-changer for us. It's a great tool to use to communicate to my readers, but without Brevo it entails two different phone contracts and it becomes messy and complicated. They take all the issues and strain out of that for me. Review collected by and hosted on G2.com.

DS
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Brevo Marketing Platform?

I like the fact that I can use this great tool for FREE to send out our quarterly newsletters to supporters via email marketing. It has been a wonderful tool, and one that I recommend to other Missionaries! I LOVE the tools that Brevo gives the user to add new recipients and all of the post-sending tools that let you see how many viewed the email, how many had delivery issues, etc. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I don't know if there is anything yet that I dislike! Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo is helping us, as missionaries, to deliver our quarterly newsletters to our supporters at no cost. Once we have over the maximum number of email addresses, however, we'll have to consider our options again.

The tools help me to monitor if an email address is bounced, if anyone has unsubscribed, etc. It saves me time!! Review collected by and hosted on G2.com.

AR
Digital Marketing and Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

One of the best things about Brevo is that I don't have to pay to store my contacts. I only pay for the amount of emails I send. This makes it convenient to not worry about storage space/limits.

I also really love the feature where I can send out emails over a period of time rather than all at once. This makes building segments less work because I don't have to worry about size or sending multiple copies of the same email template.

It's very easy to use and only took a few brief training sessions to get my team ready. Now they comfortably work in Brevo daily. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I wish the email automation builder was a bit more fleshed out. It seems like your contacts don't get filtered out based on unsubscribed and just continue to move through the flow (even if they aren't getting emails). It makes the deliverabilty reporting look very low. It would also be amazing to be able to do A/B testing in an automated flow. It would also be nice to have more report pulling capabilities. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

We ran into an issue with our main IP address, so we found Brevo to help divide our email marketing and improve brand reputation. Review collected by and hosted on G2.com.