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Have used product in the past for profit tracking. Used to work well. Review collected by and hosted on G2.com.
Terrible, Terrible, Terrible customer service! Having used Sellics for many years, we took a small break and when we resubscribed to Sellics some features weren't working correctly, most notably the profit calculator tool which hadn't tracked historic data correctly. Having spent weeks contacting customer services was very slow coming back to us on why this data wasn't available and we wasted a month's subscription trying to fix the tool - absolute waste of time and it still doesn't work! Sellics support refused to refund us, which is shocking as the product didn't work as described, we feel significantly misled and would not have subscribed if we knew the tools didn't work as before, they should have told us if these features weren't available when we re-subscribed - absolute shocking, misleading, money-grabbing service from a company that puts profit before helping loyal customers. Review collected by and hosted on G2.com.
22 out of 23 Total Reviews for Sellics
Overall Review Sentiment for Sellics
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The AI-driven advertising automation was very useful and helped us optimize efficiently in terms of results and time. Additionally, the Benchmark report was useful as well. Review collected by and hosted on G2.com.
I was disappointed that the AI automation of Ads was only limited to Sponsored Ads and could not be applied to Sponsored Brand or Display Ad types despite our high spending on it. Review collected by and hosted on G2.com.
We mostly like the Autopilot feature in the Advertising Tool that has saved us so much time, money and effort in what we consider the most important aspect in selling on Amazon. Review collected by and hosted on G2.com.
The Vendor Edition user interface is good and super functional but a good idea would be to revamp it and enhance the UI so it looks more advanced and up to date. Review collected by and hosted on G2.com.
I personally find the Questions and Reviews management section to be the most useful for my position. However, my boss has found the Advertising management tools to be integral to our overall advertising plan. Review collected by and hosted on G2.com.
There really isn't anything to truly dislike about sellics. It's very powerful, has a sleek and modern design, and the UI is overall very intuitive. It truly feels like a "Plug and Play" application. Review collected by and hosted on G2.com.
PPC Autoamtion and platform, Our amazon account is exploding Review collected by and hosted on G2.com.
I wish there was a faster live chat! I always have questions and would love an instant reply Review collected by and hosted on G2.com.
Automations give me peace of mind and save me lots of hours. The monthly call is also really helpful. Review collected by and hosted on G2.com.
The platform could get slow or glitchy sometimes. Review collected by and hosted on G2.com.
The automated amazon ad tools are the selling point of this service. Review collected by and hosted on G2.com.
Some of the data syncing was not reliable. Some of the translations were not completely coherent from the German version as an English version user. Review collected by and hosted on G2.com.
I'd say the best aspect of Sellics (aside from the many features and functionality) is that the addition of different Amazon marketplaces doesn't cost more money. That was what sold me, as other platforms had marketplace limits or additional costs associated with each one. With Sellics, you can add any marketplaces you use (that they support, which is all but the newest), and it is easy to toggle through the dashboards of each to get an idea of performance every day. Review collected by and hosted on G2.com.
I don't specifically dislike anything. To be honest, my ACOS has not really gone down, despite introducing automated rules on all my keyword and product campaigns. I also feel it would make sense for Sellics to add review soliciting emails, to broaden their service offering. Review collected by and hosted on G2.com.
We originally started using Sellics for the PPC automation tool which was the only one of it's kind available with the features we wanted but other features such as the Product review tool have become key to our success as a business, indeed we have had visitors from other companies who have seen the software and remarked at how useful such tools could be in thier own Amazon business strategy. Review collected by and hosted on G2.com.
The interface can get a little buggy at times and some of the finer metrics aren't explained very well, we would also say that some technical issues take a long time to be addressed but overall we've had a good experience with it. It's a shame the performance tool doesn't work yet as it would be extremely useful. Review collected by and hosted on G2.com.
This is a feature loaded system. I was on SellerLabs, and it could not do half the things Sellics does. No only that, but I can add consultants, assistants, and managers to the account with limited access. Review collected by and hosted on G2.com.
Their cost schedule is complicated and expensive. I'd rather pay a flat fee rather than a sliding cost based on my gross Amazon sales.
The support team needs to improve communication. They sometimes do not get back to you after they resolve a problem. Review collected by and hosted on G2.com.
Its user friendly and intuitive interface. And the fact that there are no other tools that offer it's level of functionality for all EU markets. Most tools only focus on US, UK and Germany. So, for instance, keyword research and optimization can be done for all markets, unlike other tools, which might even me a bit better in some aspects. This is the main reason why I chose Sellics. Review collected by and hosted on G2.com.
It's a bit slow at times when switching screens within the tool. Also, product onboarding is not fully automated and some backend tweaks have to be done by the staff. But they are very responsive, even during the weekends! Review collected by and hosted on G2.com.
