376 Secureframe Reviews
Overall Review Sentiment for Secureframe
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The evidence you need to collect is discretely broken down into unambiguous deliverables. Review collected by and hosted on G2.com.
It would be helpful to boil down to exactly what is needed, secureframe errors on the side of too much evidence Review collected by and hosted on G2.com.
Hours saved—for you and your team – Secureframe streamlined every step for you, automating hundreds of manual tasks. We assisted in fetching your vendor data and your employees easily onboarded themselves through our seamless workflows, saving you both time. Review collected by and hosted on G2.com.
Some of the jargon was hard to process and a learning curve. I think it would have been helpful to have a clearer appendix to give a framework and context to tests. Review collected by and hosted on G2.com.
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We saved a lot of time using Secureframe. Its intuitive UI and excellent support streamlined every step for us, automating hundreds of manual tasks. They assisted in fetching all the vendor data, and our employees easily onboarded themselves through the seamless workflows.
Preparing for SOC 2 can be confusing and full of surprises. During the process lot of unexpected extra work can arise, adding pricing and duration. With Secureframe's clear pricing model and process, you know exactly what you’re getting from the start.
From the beginning, we got a dedicated Customer Success Manager who is always available and very supportive. Their security and compliance experts are professionals ready to assist whenever it is necessary. Review collected by and hosted on G2.com.
The platform logs you out too frequently, but I guess it's a security measure :-) Review collected by and hosted on G2.com.
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Above all else, the Secureframe team is amazing and always available to help. They have folks on the team that can answer questions on every stage of security compliance: from selecting an auditor, to implementing best practice cloud security, and to writing your policies. As this was our first time going through SOC 2, I don't think we could have asked for a more supportive and responsive vendor to work with.
Beyond all that, the platform is consistently improving. Compared with a vendor like Vanta, Secureframe seems to ship a better product and is hyper-focused on making the experience better for users. All the integrations I needed were there (at least in some form), and I was able to write all my policies directly in the Secureframe platform. Review collected by and hosted on G2.com.
Sometimes navigating within Secureframe can be a little confusing – it can be challenging to find the specific setting you're looking for. For example, I frequently reference the SOC 2 readiness report, but getting there means going to the Monitoring section -> Reports -> SOC 2 report. It's not bad once you get familiar with the system, but it does bring a bit of a learning curve. Review collected by and hosted on G2.com.
The initial setup process was easy. The customer service team is amazing and has been very supportive throughout the entire process. Review collected by and hosted on G2.com.
There is not much to dislike. There were a lot of questions when starting a SOC 2 process, but the customer support team goes above and beyond in providing help with each step. Review collected by and hosted on G2.com.
From start to finish, our team was very pleased with the Secureframe platform. The easy-to-use Reports tab helped us get SOC 2 ready in under three months. We looked at a few alternatives before signing with Secureframe, and I can assure you that you won't find a better product, process, or group of People in this space. Review collected by and hosted on G2.com.
I think there is a slight of a learning curve in the beginning to get up to speed, especially if you're looking to get prepared in a short period of time (for the first time ever). While there are tons of integrations out of the box, I think it'd be cool to see Secureframe open up an API to other app developers to connect into their ecosystem. For example, we use Themis for managing certain policies and procedures internally and would like to see it communicate with our Secureframe Policies tab. Review collected by and hosted on G2.com.
Hours saved for Haystack team Inc
- Secureframe streamlined every step for us, automating hundreds of manual tasks. They assisted in fetching our vendor data and our employees easily onboarded themselves through their seamless workflows, saving us both time and resource.
Transparent process and pricing
- Preparing for SOC 2 can be confusing and full of surprises. Secureframe provides best-in-class security in a transparent way at every step. With their clear pricing and process, we know exactly what we’re getting from the start.
Support from real security experts
- Secureframe provides hands-on guidance with a dedicated Customer Success Manager and support from their security and compliance experts. Review collected by and hosted on G2.com.
All interactions with Secureframe are smooth and transparent. There is really nothing to dislike. Review collected by and hosted on G2.com.
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Secureframe’s platform made getting our SOC 2 incredibly easy and saved us easily hundreds of hours of time and resources. I loved how the product helped streamline a lot of the evidence collection process as well as providing security awareness training, policy creation, and vendor management. It literally did almost everything we needed to get SOC 2 compliant. The integrations were great in pulling in evidence from our existing tech stack, which helped save a lot of time for us. Finally, the team and support is exceptional! Anytime we had a question, they were always there for us. Review collected by and hosted on G2.com.
While Secureframe does significantly help speed up the process, you still need to take the time to read over the policies, and set-up the integrations properly. But, the team is there to help support you through it and answer any questions you have. Review collected by and hosted on G2.com.
White glove service and connections to other organizations required in SOC2 compliance. Review collected by and hosted on G2.com.
Complicated and intensive labor needed. Required cooperation across departments and tons of hours of work. Review collected by and hosted on G2.com.
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Alexis and Secureframe provided hands-on guidance with a dedicated Customer Success Manager and support from security and compliance experts. If you get to work with Alexis, she's awesome!! Review collected by and hosted on G2.com.
Nothing. Only that Secureframe was around earlier (or I didn't know of it earlier!) Review collected by and hosted on G2.com.