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Secureframe Reviews & Product Details - Page 29

Secureframe Overview

What is Secureframe?

Secureframe empowers businesses to build trust with customers by simplifying information security and compliance through AI and automation. Thousands of organizations such as AngelList, Nasdaq, Coda, and Remote trust Secureframe to help them obtain and maintain compliance with global information security standards.

Secureframe Details
Product Website
Languages Supported
English
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Product Description

Secureframe helps companies get enterprise ready by streamlining SOC 2 and ISO 27001 compliance. Secureframe allows companies to get compliant within weeks, rather than months and monitors 40+ services, including AWS, GCP, and Azure.


Seller Details
Company Website
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@secureframe
2,089 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
Description

Secureframe is the automated compliance platform built by compliance experts. We're transforming how businesses and Service Providers manage security and compliance programs.


Brenda G.
BG
Overview Provided by:

Recent Secureframe Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great people and solid service"
We reviewed a few alternatives to SecureFrame for our SOC2 compliance, and they were either buggy, or had very pushy sales people. SecureFrame staf...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Secureframe hat uns sehr erfolgreich durch unser erstes SOC2 Audit durchgeführt und unterstützt."
Secureframe ermöglicht es dem Auditor direkten Zugang zu Secureframe zu geben und sich so eine Menge Arbeit bei der Übermittlung von Informationen/...
Srinivasan V I.
SI
Srinivasan V I.Small-Business (50 or fewer emp.)
4.0 out of 5
"Perfect tool for overall Compliance Management and tracking"
We used Secureframe for our SOC2 certification process, and the platform had the capabilities of getting automatic details through its many integra...
Security Badge
Secureframe Security
Get security information from Secureframe to help you buy the right software. View Security Information
Secureframe security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
CIS Controls (Center for Internet Security Controls)
ISO 27001 (International Organization for Standardization)

Secureframe Media

Secureframe Demo - Dashboard
Get an overview of your security and compliance program
Secureframe Demo - Risk Management
The end-to-end Risk Management solution makes it easy to identify, manage, and mitigate risk so you can build and maintain a strong security compliance posture.
Secureframe Demo - Controls
Secureframe Controls give you a complete view into your compliance program across all frameworks.
Secureframe Demo - Automated Tests and Remediation Guidance
Ensuring compliance with a strong security and privacy posture means continuously detecting and remediating issues across your environment. Leverage pre-built automated tests or create custom tests to maintain an effective compliance program.
Secureframe Demo - Custom Tests and Control Mapping
Create custom tests and map controls from any framework.
Play Secureframe Video

Official Downloads

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Have you used Secureframe before?
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376 Secureframe Reviews

4.7 out of 5
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376 Secureframe Reviews
4.7 out of 5
376 Secureframe Reviews
4.7 out of 5

Secureframe Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SecureframeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Secureframe?

Integration with slack for quick responses

readiness report was helpful

onboarding users was clear in terms of tracking progress and integration with Vetty for smooth background checks Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Information in multiple sources/difficult to answer compliance related questions

Customer success rep was not able to answer questions and had to schedule separate meetings for engineering experts Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

Compliance and preparing us for soc2 audit Review collected by and hosted on G2.com.

Response from Brenda Guardado of Secureframe

Hi, we greatly appreciate you taking the time to leave a review. I’m so sorry to hear your experience within the Secureframe platform was less than ideal.

If you haven’t already, can you please share this feedback with your dedicated Customer Success Manager so they can pass it along to the relevant team members? We take feedback very seriously and want to work on turning your experience around.

Other than these issues, I am happy to hear your experience with your Customer Success Manager has been a positive one. We always strive to provide a 6-star customer experience so it makes me happy to hear that you received prompt responses to your questions and we were able to assist you in achieving your compliance goals.

We truly value our partnership together and thank you for your support of Secureframe!

Best,

Brenda Guardado

Director of Customer Success

Kipper B.
KB
Photographer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Secureframe?

Secureframe's automated compliance platform makes preparing for our SOC 2 audit achievable using their automated and manual tests. They break down the criteria into bite-sized tasks. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Some of the automated tests don't match our environment and require overrides. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

SOC2 audit preparation Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Secureframe?

SecureFram helped organize our business's security. Without it, we were siloed. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

As a young company, they are still working through growing pains. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

Helped us prepare for SOC2 Review collected by and hosted on G2.com.

Verified User in Banking
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Secureframe?

I appreciate their consistently kind and responsive team, from sales to account manager, that accommodated our needs from the beginning. The platform is clean, easy to follow, well-integrated with vendor solutions, and has phenomenal policy templates. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

The platform does have some bugs and odd behaviors, and there is no room to negotiate the audit package price. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

Helping us go through SOC2 compliance fast and with support, which is critical for our business to proceed with customers. Review collected by and hosted on G2.com.

Mikayla Z.
MZ
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Secureframe?

All in all, Secureframe was super healful. They made everything so easy for us and were super user-friendly. Highly recommend it to anyone who is looking! Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

There were no downsides that I encountered while using Secureframe. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

We used Secureframe for SOC 2, and it benefited our organization as a whole. It was a straightforward and seamless process and has greatly helped us in the long run. Review collected by and hosted on G2.com.

Scott E.
SE
Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Secureframe?

The Securerfame product is easy to use and has excellent support resources who are eager to help. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Audits are done by 3rd party firms and aren't up to the same quality of service provided by Secureframe. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

Our customers needed SOC 2 Type 1 & 2 and GDPR compliance; Secureframe helped us get compliant quickly and easily. Review collected by and hosted on G2.com.

Response from Brenda Guardado of Secureframe

Hi Scott, thank you for your review! We are happy we were able to help you achieve your SOC 2 and GDPR goals seamlessly and quickly!

Our goal is to create an intuitive platform that is complemented with top notch support from our team of security and compliance experts, so I'm thrilled to hear that's been your experience. We appreciate the feedback you shared around your audit experience. We'll be sure to reach back out if we have any follow-up questions.

Thank you for the continued partnership!

Best,

Brenda Guardado

Director of Customer Success

Terry M.
TM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Secureframe?

It simplifies a very complicated process and allows us to track across multiple compliance frameworks. It is nice to have all of our systems integrated into one solution that can track our compliance and easily deliver it to an auditor. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

I do not have any complaints at this point Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

SOC2 Compliance ins simplified. Review collected by and hosted on G2.com.

Nina I.
NI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Secureframe?

Very comprehensive, detailed oriented and organized. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

A little bit of a learning curve to navigate around, especially as a user. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

They got us SOC2 compliance! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Secureframe?

Simple to set up and with cloud resources. Gives good reports and advice on potential security holes in the infrastructure. The categorization of aspects SecureFrame is checking makes sense and is is nicely divided into levels which can be used for priorization. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Sometimes security checks are very specific due to their automated nature. Having an alternative approach might be ignored, making checks red. This can be overcome by providing manual proof though. Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

Keeping the business and it's infrastructure secure. Giving advice and automated tips about cloud infrastructure, best practices and approaches that need to be taken to have confidence in the software ecosystem we are building. Review collected by and hosted on G2.com.

Earl B.
EB
Sr EV Solutions Engineer -- Firmware
Electrical/Electronic Manufacturing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Secureframe?

Has an app to run tests against your infrastructure. It has integrations for most major cloud providers, identity providers, HR systems, code repositories, etc. However the testing tool fails in a large number of ways, it doesn't refresh, flags errors that you have no way to resolve (after support calls, it was identified that rate limiting prevents them from properly being able to sync historic data at least with Github). Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Their tool presents many errors with little to no information on how to resolve them (i.e. says the problem with X Amazon tool in region, but fails to identify WHICH regions it's finding the problems.). Also plenty of false negatives -- fails to sync (even after days) with various providers. Presents error messages that once you resolve them, it displays an entire additional set -- so you never quite know when you might be done, and some errors you cannot clear Review collected by and hosted on G2.com.

What problems is Secureframe solving and how is that benefiting you?

It's supposed to help get ready for SOC-2 compliance verification. It also can do HIPPA and other certifications. We are only utilizing it for SOC-2. Review collected by and hosted on G2.com.