376 Secureframe Reviews
Overall Review Sentiment for Secureframe
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From the initial setup to day-to-day usage, the Secureframe platform has proven user-friendly and intuitively designed. The ease of integration into our existing systems has saved us valuable time and streamlined our operational processes. This power and versatility have allowed us to improve productivity, optimize workflows, and achieve our goals effectively.
Equally impressive is the flexibility and responsiveness displayed by the Secureframe team. Whenever we sought assistance, the team quickly provided guidance and support. This level of attentiveness and dedication is truly commendable; it instills confidence and fosters a positive working relationship.
I would like to express our deepest gratitude for the exceptional products and services provided by Secureframe. We highly recommend the Secureframe Platform to any organization seeking to accelerate compliance management accompanied by outstanding customer support. Review collected by and hosted on G2.com.
The product meets our expectations; nothing to mention on this side! Review collected by and hosted on G2.com.
Soft spoken team members. Quick addressal of issues raised so far. Always try to create a win-win situation both sides. Review collected by and hosted on G2.com.
Frequent change in assigned account managers. Sad part is that there is no client history or notes passed on to new assigned reps and it makes us difficult to provide same details again and again whenever we connect with a new person. Review collected by and hosted on G2.com.
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We have been extremely welcome on secureframe. Since the first contact. Every interaction was good and straightforward. Really appreciated working with SF. Review collected by and hosted on G2.com.
At the time we have not disliked anything about working with secureframe. We had a smooth compliance process with them. Their platform guided us towards audit very well. Review collected by and hosted on G2.com.
Helping for various forms of tracking: employees who have acknowledged policies, vendors, your progress towards tasks like GDPR compliance or SOC2. Solid templates to use to get started for GDPR compliance. Review collected by and hosted on G2.com.
Sometimes I would want to delete old evidence that I had uploaded to satisfy a test - it still stayed there sometimes, even after I had uploaded new evidence. While you could create a report based on outstanding or completed tasks, it was not always easy to read or understand the report. Version management of policies could be improved. There should be a way of tracking agreements signed with vendors within SecureFrame. Review collected by and hosted on G2.com.
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Training is easy to follow, comprehensive and doesn't take too long Review collected by and hosted on G2.com.
Security training is never super fun, maybe they could make it a bit more interesting. Could update the design as well- its a bit old. Review collected by and hosted on G2.com.
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I just started using Secureframe to handle compliance and security inspections for my organization, and I must say, I'm super impressed. I had no trouble navigating the platform and getting started straight away because it is so intuitive and user-friendly. It has helped to advance the strategies for delivering our service effectively and ensuring a trustworthy business relationship with our customers.
Along with being simple to use, the platform features outstanding customer support. The team always responds quickly to any concerns or questions I may have, and they go above and beyond to make sure I have all I need to be successful. To put all in a nutshell, Secureframe comes highly recommended to anyone who has to handle compliance and security assessments. The staff behind the platform genuinely cares about the success of their customers, and it's a fantastic solution that offers tremendous value for the price. Review collected by and hosted on G2.com.
I honestly did not see anything that I disliked or to be called mistakes. However, I can guarantee that Secureframe is implementing approaches that can change to fit the procedures and resources of my firm. Review collected by and hosted on G2.com.
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I like best that Secureframe integrates with our most relevant systems, i.e. AWS, GCP, Github, Jira, Hibob, Google Workspace, Kolide and 1Password. This makes managing and monitoring our ISMS not just easy for me, the ISMS Manager, but for all stakeholders involved.
Secureframe has further excellent support that comprises technical issues, as they help you understand and implement the different compliance frameworks in detail, matching your organisation's needs.
Lastly, I appreciate how fast Secureframe reflects customers' UI/UX and general feedback on their platform. Review collected by and hosted on G2.com.
As a reasonably new product, there are platform areas that are more sensitive towards bugs - which is not a problem because once reported, Secureframe immediately investigates and solves the bugs. It is also not a hindrance to certification.
Besides, as a European-based company, we wish for a complete GDPR tool to have our GDPR monitoring and management on the same platform as our ISMS. Review collected by and hosted on G2.com.
The platform overall is user friendly even for someone who would not be tech heavy - the weekly calls with our supervisor made it easier to navigate. I have no experience of competitors so would not be in a position to comment. Review collected by and hosted on G2.com.
Sometimes it was difficult to work out how to upload revised documents - it would probably be useful to have a more in depth first meeting on how to use the platform Review collected by and hosted on G2.com.
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I recently had the pleasure of using Secureframe for my business's compliance needs, and I cannot recommend them highly enough. Their platform is user-friendly and streamlined, making it easy to manage and maintain our compliance requirements. From automated assessments to security documentation management, Secureframe has made the entire compliance process efficient and stress-free. The team at Secureframe is incredibly knowledgeable and supportive, answering any questions and providing guidance every step of the way. With their support, we were able to achieve our desired compliance certifications quickly and confidently. If you're looking for a comprehensive compliance automation platform, I highly recommend giving Secureframe a try. They have exceeded all of my expectations and have become an essential partner for our business. Review collected by and hosted on G2.com.
I thoroughly enjoyed using Secureframe, so I never experienced anything below par. I strongly recommend it to everyone looking for a comprehensive Compliance automation platform. Review collected by and hosted on G2.com.
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The platform is incredibly user-friendly and intuitive, making it easy for even non-technical team members to understand what needs to be done and take ownership of specific tasks. The dashboard is helpful, providing a comprehensive overview of progress and status across all controls and testing areas. The integrations with various tools and services also help streamline the compliance process and reduce the amount of manual work required.
But perhaps most importantly, the customer support team at Secureframe is simply outstanding. They are incredibly responsive and helpful and always willing to go above and beyond to ensure our compliance needs are met. They are knowledgeable and friendly and provide guidance tailored to our situation and needs. I can't stress enough how much of a difference this level of support makes, particularly for those new to the compliance process or with limited experience in this area.
Overall, I would highly recommend Secureframe to any organization looking to simplify and streamline its compliance efforts while benefiting from the expertise and support of a dedicated team of professionals. Review collected by and hosted on G2.com.
I have no complaints about Secureframe. Their intuitive and user-friendly platform makes the compliance process seamless and stress-free. Review collected by and hosted on G2.com.