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Second Nature AI
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Second Nature AI
By Second Nature
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4.6 out of 5 stars
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Second Nature AI Reviews & Product Details

Editadmin
Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Second Nature AI?

I thought the simulations were realistic and let you practice in an effective way. The responses were customized to whatever I said. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I'd like to see more simulation options available to choose from. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

How to practice what I'm being taught in my marketing class. Review collected by and hosted on G2.com.

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Second Nature AI Overview

Editedit
What is Second Nature AI?

Sales teams are always looking for an edge over the competition. And that's why Second Nature is such a game-changer! Our SaaS solution provides an AI trainer that uses conversational AI to train reps through actual conversations. Our AI then objectively scores the sales reps, and helps them improve their sales pitch, so ultimately, they ace every sales call. Reminding reps about points they didn’t cover, challenging them with hardball questions, and giving them feedback in real time. Who uses Second Nature AI? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 Our customers use our solution to - * Improve and ace all sales calls *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature?

Second Nature AI Details
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Second Nature AI Community
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Product Description

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

Seller Details
Seller
Second Nature
Year Founded
2012
HQ Location
Raleigh, North Carolina
LinkedIn® Page
www.linkedin.com
265 employees on LinkedIn®
Description

Second Nature is redefining professional property management with our fully managed Resident Benefits Packages. RBP by Second Nature is a custom suite of benefits for your residents that elevates their experience, drives resident retention, and promotes investor satisfaction.

MC
Overview Provided by:
mali cd

Recent Second Nature AI Reviews

Paul F.
PF
Paul F.Enterprise (> 1000 emp.)
0.5 out of 5
"AI is a poor substitute for Humans"
That it is NOT being used on a large scale.
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Realistic Practice Simulations"
I thought the simulations were realistic and let you practice in an effective way. The responses were customized to whatever I said.
Read more
George G.
GG
George G.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Best Sales Training Tool that you don't have"
It gives our outbound sales team a very good way to practice sales skills without having to redo training. It's useful for product training and sa...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Second Nature AI Media

Second Nature AI Demo - Second Nature AI
Second Nature AI provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.
Second Nature AI Demo - Second Nature AI
Sellers can see how their individual scores compare to their colleagues in real time, and managers can track team progress, bringing more engagement and better results.
Second Nature AI Demo - Second Nature AI
On the homepage, users can view all of their courses, including their due dates, in order to be on track.
Answer a few questions to help the Second Nature AI community
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298 out of 299 Total Reviews for Second Nature AI

4.6 out of 5
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298 out of 299 Total Reviews for Second Nature AI
4.6 out of 5
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298 out of 299 Total Reviews for Second Nature AI
4.6 out of 5
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Second Nature AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Second Nature AIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Paul F.
PF
Sr. Benefit Consultant II
Insurance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

That it is NOT being used on a large scale. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I am a human. I need connection. Talking to a robot is not going to put me in an emotional state that is reducing or lowering anxiety. It is going to make it worse for people. I hope this trend goes away. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

taking work off of the plate of Human trainers but do they even have jobs anymore? Review collected by and hosted on G2.com.

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AW
Senior Benefits Consultant 1
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Second Nature AI?

I appreciated to be able to practice with an AI as much as I needed to. It helped me make sense of the scripts. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I would have liked to have had a similation to better prepare me to answer the telephones. five9 has been a challenge to learn to navigate and get on the correct place with Broker Office. I would have liked to be able to make my mistakes on an AI. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

It it beneficial so that I can learn and practice with an AI. I liked the feedback after the simulation is ended. Review collected by and hosted on G2.com.

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MD
Senior Consultant 1
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Second Nature AI?

The training and simulation with calls is great. I like the way it interacts with you. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

Too tough on the scores and the pace of the call. Also, sometimes Bernie starts talking to me like the AI is the agent instead. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

call flow and pace of the call. Review collected by and hosted on G2.com.

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JO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

I have used it myself and I love it, I like that its very fast response and smart. So you you can give it instructions and it will follow them without hesitation. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

Nothing that I dislike, the app seems to have a very good program behind. There are things that it can improve, but always there is things to improve. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

The brain muscle training is one of the best things this AI has. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

My favortie thing about Seconf Nature AI is the feedback it gives. It is very detailed and even gives examples on how to improve a section. I love that it tracks your filler words and talking paces. It is overall a great tool for practice. It is very easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I do not know if I can say anything negative, it has been very helpful so far. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

It is solving my need for pracicing sales calls in every stage of the sales cycle. Review collected by and hosted on G2.com.

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Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Second Nature AI?

The most helpful thing about AI is practicing a meaningful conversation and making sure all important aspects are talked about. The upside of using AI is that it is in the privacy of your own space. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

The least helpful thing about AI is that it changes its perspective of the conversation even though it has the same structure and content. The downside of using AI is that it is frustrating when you present the content the same way, and it judges you differently. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

AI is helping me better my conversations with healthcare providers. Review collected by and hosted on G2.com.

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Response from Shachar Keidar of Second Nature AI
Editedit

Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product.

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Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Second Nature AI?

First impression... this simulation is very helpful. The AI customer gave real world emotions and reactions. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

I haven't seen anything yet that is not useful. I will keep you posted. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

How to handle rejections. How to stay engaged with the prospective customers. Review collected by and hosted on G2.com.

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Verified User in Outsourcing/Offshoring
AO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

It's cool to use and easy to make edits. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

It's a working process to have it more natural conversation with AI and Agent during simulation Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

Enhance agents confidence.

Help skilled agents in providing appropriate rebuttals.

Strengthens agent communication skills.

Makes agents more prepared to address / overcome customer's objections Review collected by and hosted on G2.com.

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PS
Director of Sales
Retail
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

What i like best about Second Nature is how it helps us to equip our sales team with incredible sales skills which gives them the confidence to engage with clients. We use Second Nature in all our organizations to coach and train our sales representatives and it has really proven to be the best of all times.

Secondly,, it is very easy, fast and simple to deploy Second Nature and start using it. I like its artificial intelligence nature which is fantastic and exceptional. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

Second Nature makes training and coaching sales representatives easy and simple. It has no limitations so nothing to dislike about it. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

The best sales coaching/training and onboarding platform in the industry today is Second Nature. It helps companies to equip their sales representatives with outstanding sales skills which help them to engage with clients. I like how it seamlessly integrates with Tovuti LMS which makes it super easy to create sales training programs. Review collected by and hosted on G2.com.

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Response from Shachar Keidar of Second Nature AI
Editedit

We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team

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Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Second Nature AI?

Second Nature AI represents a groundbreaking approach to training, leveraging the capabilities of AI for immersive simulation exercises. This tool has significantly enhanced our team's preparedness for customer conversations, particularly in the realm of sales. Review collected by and hosted on G2.com.

What do you dislike about Second Nature AI?

My only concern is that sometimes ir doesn't understand what I'm saying and may start talking about something unrelated. The answers sometimes do not always fit the questions, but I think it'll get better as it learns more over time. Review collected by and hosted on G2.com.

What problems is Second Nature AI solving and how is that benefiting you?

Second Nature AI has been greatly beneficial in enhancing our customer conversations and sales pitches. Review collected by and hosted on G2.com.

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Response from Shachar Keidar of Second Nature AI
Editedit

Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch!

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