SeatGeek Enterprise Pros and Cons

I booked tickets through Seat Geek because it was cheaper than any other ticketing website. However when I got to the event, the ticket takers told me that my tickets did not work/the venue was overbooked. The venue still let me in as I had a valid ticket after some troubles, and seat geek gave me a refund as well, so I was happy with their resolution. However, I feel that should not have happened in the first place. Review collected by and hosted on G2.com.

That I almost did not get into the concert. I would be hesitant to use again because of this, because it could not go as well the next time and I won't be able to get in. Review collected by and hosted on G2.com.

There is literally nothing good about SeatGeek. They are a fraudulent company that should be subject to class action lawsuits from consumers who they have stolen money from. Review collected by and hosted on G2.com.

They will take your money for an event and then lock you out of your account preventing you from accessing. They tell you that you have to contact support and when you do you are told it will take HOURS for them to send you an email to resent your password and then NOTHING comes. I had to file a claim with my credit card company to recover the money they stole from me. Review collected by and hosted on G2.com.

I think SeatGeek is very easy to use, I really find it helpful and convenient. Fairly new to using but don't have any complaints. Review collected by and hosted on G2.com.

I think one of the bigger disadvantages is how it compares to its competitors. Obviously there are more well-known entities like Ticketmaster and StubHub that also have a great reach. Review collected by and hosted on G2.com.

It is easy and user-friendly. Customer service is helpful. Review collected by and hosted on G2.com.

There is not anything that I particularly disliked. Review collected by and hosted on G2.com.