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SearchUnify Cognitive Search Reviews & Product Details - Page 9

SearchUnify Cognitive Search Overview

What is SearchUnify Cognitive Search?

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. SearchUnify’s Cognitive Search is empowering enterprises to deliver more relevant, personalized, and efficient search experiences. SearchUnify is continuously evolving with its Agentic AI Solutions like SearchUnifyGPT*, SearchUnify Contextual Relevance Engine (SCORE) Framework, and SearchUnifyFRAG*. Each of these components has a unique role in creating a comprehensive knowledge discovery experience. SearchUnify’s enterprise agentic platform is built to unify data across various content sources like knowledge bases, forums, help centers, and even documents. This unification ensures that users can access information seamlessly Features: - Intelligent Enterprise Search - AI-powered Relevance & Manual Tuning - ML-powered Personalization - NLP-fueled Contextual Results - Search Analytics & Reporting - AI-powered Support Applications - Rich Snippets & Knowledge Graphs - Intelligent Spell Check, Synonym & Acronym Recognition - NLG- fueled Reports for Next Best Action - Intent Detection & Entity Extraction - Content Gap Analysis *Trademark

SearchUnify Cognitive Search Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

SearchUnify is an enterprise search solution that provides rich insights & relevant search results, thus making you a self-service leader.

How do you position yourself against your competitors?

For starters, a standard SearchUnify implementation can hit the ground running in as little as 7-14 days, thanks to our vast repertoire of native connectors. For us, search goes far beyond the purview of a box; it’s a potent medium that fuels a whole suite of intelligent applications. The primary USP of this app suite is that it requires minimal manual training and starts delivering value from the word go.

We also have an in-house team that works closely with customers to ensure a frictionless implementation with zero downtime. At no point do we redirect any customer to an external partner. Next, SearchUnify blends its technical expertise with its parent company’s (Grazitti Interactive) decades of experience working with the biggest names across spaces to transform their support strategy.

And all this power and functionality comes at a flat pricing model, which is a pleasant change in this era of everything-as-an-optional-extra.


Seller Details
Company Website
Year Founded
2008
HQ Location
Panchkula, IN
Twitter
@Grazitti
3,682 Twitter followers
LinkedIn® Page
www.linkedin.com
1,365 employees on LinkedIn®
Description

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since
008, Grazitti has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 and SOC
Type II Audits, ISO
7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.


Nitul S.
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Recent SearchUnify Cognitive Search Reviews

NK
Nicole K.Enterprise (> 1000 emp.)
5.0 out of 5
"Painless Implementation & Fantastic Support!"
The customer support is above par- thanks!
AW
Albrean W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Implementing the search was smooth and efficient, creating a seamless experience."
What I like best about SearchUnify Cognitive Search is it ability to provide detailed and comprehensive information with just one click, making it ...
NF
Nilsa F.Enterprise (> 1000 emp.)
5.0 out of 5
"Love SearchUnify Cognitive Search"
The new search functionality by Grazitti is a significant upgrade, offering users an efficient and intuitive way to find information within the for...
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SearchUnify Cognitive Search Media

SearchUnify Cognitive Search Demo - SearchUnify's Unified Cognitive Platform
SearchUnify's Unified Cognitive Platform
SearchUnify Cognitive Search Demo - Elevating CX and EX for Multiple Enterprise Teams
Elevating CX and EX for Multiple Enterprise Teams
SearchUnify Cognitive Search Demo - SearchUnify for Self-Service Success
SearchUnify for Self-Service Success
SearchUnify Cognitive Search Demo - SearchUnify for Support Success
SearchUnify for Support Success
SearchUnify Cognitive Search Demo - Elevating Support and Self-Service Outcomes for Leading Enterprises
Elevating Support and Self-Service Outcomes for Leading Enterprises
SearchUnify Cognitive Search Demo - What Makes SearchUnify Different
What Makes SearchUnify Different
SearchUnify's Cognitive Search intelligently understands queries, adapts to user needs, and delivers precise, contextually relevant results. Perfect for companies looking to boost customer satisfaction, improve agent productivity, and drive
Play SearchUnify Cognitive Search Video
SearchUnify's Cognitive Search intelligently understands queries, adapts to user needs, and delivers precise, contextually relevant results. Perfect for companies looking to boost customer satisfaction, improve agent productivity, and drive
SearchUnify Contextual Relevance Engine Framework, World’s first democratic retrieval relevance framework to comprehend semantic, multimodal and multilingual searches, in the most cost-effective, scalable & secure manner.
Play SearchUnify Cognitive Search Video
SearchUnify Contextual Relevance Engine Framework, World’s first democratic retrieval relevance framework to comprehend semantic, multimodal and multilingual searches, in the most cost-effective, scalable & secure manner.
Play SearchUnify Cognitive Search Video
Play SearchUnify Cognitive Search Video
Play SearchUnify Cognitive Search Video

Official Downloads

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Video Reviews

81 SearchUnify Cognitive Search Reviews

4.5 out of 5
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81 SearchUnify Cognitive Search Reviews
4.5 out of 5
81 SearchUnify Cognitive Search Reviews
4.5 out of 5

SearchUnify Cognitive Search Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SearchUnify Cognitive SearchQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
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Enterprise(> 1000 emp.)
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Review source: Organic
What do you like best about SearchUnify Cognitive Search?

Integration with 3rd party platforms. Extensibility. Review collected by and hosted on G2.com.

What do you dislike about SearchUnify Cognitive Search?

The release cadence could be more aggressive Review collected by and hosted on G2.com.

Recommendations to others considering SearchUnify Cognitive Search:

Meet the SearchUnify team. They are very helpful and want to hear from you to improve the product. Review collected by and hosted on G2.com.

What problems is SearchUnify Cognitive Search solving and how is that benefiting you?

Salesforce, Slack, Confluence, JIRA, Google Productivity Suite. Indexing and rapid search of these platforms. Increased productivity because of the reduction in time to find information required. Review collected by and hosted on G2.com.