Scurri Reviews & Product Details

Scurri is a delivery management software provider that helps retailers take control of all aspects of their delivery management. We have two core products: Scurri Connect and Scurri Track Plus. Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. Online sellers & senders choose Scurri Connect to power their shipping and delivery. Scurri Connect is the leading delivery management platform for retailers, marketplaces and logistics. Scurri Track Plus is a post-purchase communications solution that puts you in control of sending own-branded communications. Scurri Connect connects all stages of the eCommerce journey so you can enhance the customer experience by streamlining your delivery process. From offering a range of delivery options at checkout to determining the most effective delivery selection for each package, generating accurate labels automatically, parcel tracking, running advanced reports and access to real-time in order to improve efficiencies. Easy to implement with powerful results Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. Customised Delivery Options at Checkout With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. Delivery label printing Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. Integrated network of Carriers Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. Carriers include: Amazon Shipping, An Post, Bartolini, Colissimo, Collect+, Deutsche Post, DHL, DHL Connect, DHL Germany, DHL Ecommerce, DHL Poland, DPD, DPD Local, DX, Fastway, FedEx, Global-e, Hermes, Interlink, ITD Global, Landmark, MRW, Nightline, City Sprint, P2p Trakpak, Packetport, Parcelforce, Post NL, Royal Mail, Secured Mail, Sendle, Seur, Spring Global, TNT (FedEx express), Tuffnells, Uk Mail (DHL Group), UPN, UPS, Wn Direct, Xdp, Yodel…and many more. Straightforward Shipping Rules The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. Parcel Tracking and notifications Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. Customs Documentation Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. Advanced Reporting Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. Scurri Connect integrates with your eCommerce platform The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. Customer Support We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. Intuitive automation with our Rules Engine Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. Rates Reporting Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. Permissions Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. Post-purchase communications with Scurri Track Plus Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications.