ScreenSteps Pros and Cons

Ease of use, importing gifs, tag options Review collected by and hosted on G2.com.

It often creates an additional section:( Review collected by and hosted on G2.com.

I love how easy it is to make future updates to help articles. I can easily make the change when I know it will be coming but I don't have to publish the change until the feature is live. This way I can feel really prepared for upcoming product releases. Review collected by and hosted on G2.com.

Honestly, nothing comes to my mind right off the bat. Review collected by and hosted on G2.com.

Like how we can organize chapters of content. It's easy for us to organize and therefore easy for our clients to search on the user-facing end. Also, my entire team can work on different articles within ScreenSteps at once. Review collected by and hosted on G2.com.

Not that intuitive on how to edit/ improve the design. Oftentimes it takes a while to train a new employee on how to use it and what the features are. Tried changing a color of a header box and found it near impossible. Review collected by and hosted on G2.com.

Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well. Review collected by and hosted on G2.com.

The formatting of articles can be a drawback, but I found ScreenSteps to be much more friendly than other platforms we used in the past. Review collected by and hosted on G2.com.

ScreenSteps is the best. We have turned all our old Wiki help articles that used to be housed on Google Sites into ScreenSteps training modules that perform and look much nicer. It's really improved how we go about getting the information to our employees. I feel like it's really made a big difference throughout our environment. Review collected by and hosted on G2.com.

I don't have any complains about ScreenSteps at this time. If I find anything I have trouble with, their Support is there ready to help. Review collected by and hosted on G2.com.

Screensteps has helped us build a better training program and help provide our employees with the best training possible to help them succeed in their new role. The product is so easy to use which has allowed us to constantly update our training as our product evolves. Review collected by and hosted on G2.com.

I have noticed anything that I dislike about Screensteps yet. Review collected by and hosted on G2.com.

The fact that you have so many features at your fingertips and the fact that you can actually USE all them, make ScreenSteps the best product on the market for training. We've loved it here and it has brought us much better results that what we were doing beforehand. It's a great product with a great customer service department and they keep delivering value. Review collected by and hosted on G2.com.

There really isn't much to dislike about ScreenSteps. It's been easy to use and easy to manage and implement. What else could you really desire from a piece of software? Review collected by and hosted on G2.com.

ScreenSteps has provided our company with a great way to manage our knowledge base and create informative training modules to give to our employees. It was extremely easy to learn and the documentation helped a great deal whenever we were stumped. We've improved our training by using ScreenSteps and wouldn't ever want to go back. Review collected by and hosted on G2.com.

There is nothing that I dislike about ScreenSteps. Review collected by and hosted on G2.com.

The fact that we now have the ability to make thorough and detailed documentations about some of our business practices has been invaluable. Review collected by and hosted on G2.com.

The platform has been designed well from the top to the bottom. I haven't had any issues with ScreenSteps in the time I've worked with it. Review collected by and hosted on G2.com.

ScreenSteps is a great piece of software. I haven't used another product that so quickly and efficiently helps to create simple workflows that I can use to teach my other employees and clients. Review collected by and hosted on G2.com.

I really don't have any gripes at this time. Review collected by and hosted on G2.com.