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Scoreboard Group Consulting Reviews & Provider Details

Josh S.
JS
CIO
More Options
Validated Reviewer
Review source: Organic
What do you like best about Scoreboard Group Consulting?

A group of experts who are more focused on helping their clients, than finding the next sale or revenue opportunity. Truly great people! Review collected by and hosted on G2.com.

What do you dislike about Scoreboard Group Consulting?

They are swamped, but did their best to get a hold of us quickly to provide insight on our engagement. They ended up being a good fit. Review collected by and hosted on G2.com.

What problems is Scoreboard Group Consulting solving and how is that benefiting you?

They are on the modern end of contact center and CX consulting. While many are repeating decades old projects, they are pioneering what is coming next. Review collected by and hosted on G2.com.

Scoreboard Group Consulting Overview

What is Scoreboard Group Consulting?

Scoreboard Group helps leaders win with a variety of engagements suited to medium/large businesses, especially contact centers. People, process and technology related solutions to boost performance. We have worked with many of todays most recognizable brands to transform their customer and employee experiences across the globe. How do you know if you're outpacing your rivals on customer experience, if you're not even keeping score? TYPICAL ENGAGEMENTS: Contact Center & AI Strategy, Omni-Channel Design, Cloud Transformation, CCaaS Purchasing, UCaaS Purchasing, CRM Integration, CX Design, AI/Automation Efficiency, BPO/Outsourcing, Workforce Management Optimization, Operational Assessment, Performance Turnaround, Speech Analytics, Voice of the Customer, SaaS Innovation, Service Desk Performance, Chatbot Implementation, Executive Advisory & Managed Services.

Scoreboard Group Consulting Details
Languages Supported
English
Services Offered
AI Consulting, CX Consulting, Call Center Assessment, Technology Advisory, Procurement as a Service
Locations Serviced
United States
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Provider Description

We help contact center leaders win with a variety of engagements suited to medium/large businesses. People, process and technology related solutions to boost performance. Customer and employee transformations for todays leading brands. TYPICAL ENGAGEMENTS: Contact Center Strategy, Omni-Channel Design, Cloud Transformation, CCaaS Purchasing, UCaaS Purchasing, CRM Integration, CX Design, AI/Automation Efficiency, BPO/Outsourcing, Workforce Management Optimization, Operational Assessment, Performance Turnaround, Advanced Contact Analytics, Voice of the Customer, SaaS Innovation, Service Desk Performance, Chatbot Implementation, Executive Advisory & Managed Services.


Seller Details

Josh S.
JS
Overview Provided by:
Executive Advisory

Recent Scoreboard Group Consulting Reviews

Josh S.
JS
Josh S.
5.0 out of 5
"Highly Recommend"
A group of experts who are more focused on helping their clients, than finding the next sale or revenue opportunity. Truly great people!

Scoreboard Group Consulting Media

Scoreboard Group Consulting Demo - Our Process
Executive Leadership, with project resources. We can become your PMO, via our CXaaS offering to help ensure your success.
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