Scale Computing Platform Reviews & Product Details - Page 2

The Scale Platform is the absolute easiest, most intuitive, and most attractive hypervisor I've ever seen or used. The ability to manage every VM from a browser dashboard is a wonderful experience. Prior to the adoption of the Scale Platform, our servers were spread over 3-4 different pieces of different hardware, all with different interfaces, quirks, and efficiency. Condensing all those different server systems into the neat and clean Scale node cluster not only increased efficiency, but it also improved hardware clutter in the server room. It's not an exaggeration to say that moving to the Scale Platform changed our daily lives here in the land of IT Administrators. Part of my daily routine is to ensure I have a Scale tab open in a browser to have the overview of our systems active during the day. Being able to see a real-time overview of all resources and server performance gives a peace of mind I didn't know I needed before we adopted the Scale Platform.

The interface also makes implementing new servers so easy, it's actually shocking! I've never seen a hypervisor this easy to use. It's really as easy as pressing "+", filling out a few boxes, selecting specs, and done! Absolutely insane! The GUI also grants the interactivity with the life-changing snapshot imaging backup system that is so efficient and helpful that I don't know how any IT Admins survive without it in these days of Microsoft constantly releasing OS breaking updates on the regular.

Lastly, the integration with our technical infrastructure from our old systems was made incredibly easy by the amazing Scale customer support staff. They guided well through the entire process, and I have to say the Scale customer support team is the best support I interact with, period. They are always fast, friendly, and knowledgeable. Plus, they are all US based, which is awesome! Techs can connect directly to our Scale cluster via a built-in support tunnel, which means they can connect within minutes to investigate, review, and help solve any issue. The Scale Computing Platform is, overall, the greatest technical investment we've decided on in the last decade. Review collected by and hosted on G2.com.

There is a major flaw in the Scale hypervisor that must be addressed. I've actually already had detailed and extensive conversations with Scale management and development regarding this issue in 2023.

It was discovered when trying to improve storage levels by deleting unneeded files throughout our servers that Scale does not have the ability to scan and recover previously occupied storage blocks within Windows partitions. This feature is called "trimming", and it is an existing and included tool in the hypervisor of Scale's competitors. It is difficult to describe how frustrating this is when literally dozens of hours of overtime were/are required to execute an absurd workaround process to recover unused space from all our servers. As previously mentioned, other hypervisors do have trimming tools built-in, so the fact it took me months of complicated and risky work to recover our unused space was infuriating, to say the least. This lack of feature development meant we had terabytes of empty storage space that Scale would not recognize as empty. YES, TERABYTES! I find it rather unfortunate this particular issue exists when Scale Computing enthusiastically tries to sell new hardware with more storage space as a major selling point, both for local Scale Computing clusters and for their Scale Cloud Unity backup service. This is beyond uncool. Someone less observant or diligent than I could have easily overlooked or not resolved such an issue.

To my knowledge and as of this review, Scale has not made me aware of any advancement in the development of this critical feature, and I'm highly disappointed in this. Review collected by and hosted on G2.com.

Besides the budget for a small town school. The product does everything and more that Vmware or those other guys do. As a one man show, I can manage my servers and not have to worry about issues. One time I had a entire node issue about 3 years ago and Scale had me a replacement node on my doorstep the next day. It took longer to rack the node then it was to add it back to the cluster, which was not long at all! Nobody in my district had a clue a node went down. Issues like this are major for a small school and could of been a nightmare. However it was the furthest from that, this was one of the main reasons I choose to renew with Scale back in July for another 5 years for my hardware refresh. Review collected by and hosted on G2.com.

nothing that comes to mind. I have never had a single bad issue with scale I am currently a 6 year + customer Review collected by and hosted on G2.com.

Ease of use. Easier to build new VM's, and restore from snpashots when required. I had to restore one of our VM Servers, and within 3 clicks we had restored the server and had it up and running within a minute. It was such a relief and definitely helps to reduce stress. The system was easy to implement and to migrate existing VM's was easy as well. Integrating into our environment was simple and easy and prepping the network was a breeze. The use frequently, as the best part of this system is mostly set it and forget it unless you have to create a new VM. When I reach out to customer support, they are super firendly and really know their stuff. I have yet to have a bad experience with their agents. Review collected by and hosted on G2.com.

To be completely honest and transparent, the only issue I have is that you cant set a VM to run automatically upon powering up, especially after a poer outage. It would be nice if this could be stup like with Microsoft Hyper-V. Review collected by and hosted on G2.com.

The redundancy and the support behind SCALE is amoung the best you can get in the nation and they have proven themsleves over and over. We have now had SCALE for over 6+ years and even worked through a cluster replacement upgrade without a single issue. Drive failures and replacement is virtually seamless with the overnight delivery and one on one coaching / instructions. The web gui interface is constantly being improved and is so easy to use that my grandma could navigate it and rock the vm's. SCALE has saved the day several times when things go wrong or there is an issue; very happy with SCALE and the support behind it makes all the difference. (unlike some other VM platform vendors you may know.) Review collected by and hosted on G2.com.

I will be honest there was some concerns with pricing in the past... we have compared some things and there may be cheaper products out there that can do the same thing, but in the end the support and customer satisfaction is on par with the industry. Beyond my pricing cringe though I can't really think of anything else I dislike... afterall, who likes to pay more than they think they have to? right... we all have ideas of value, but it has to work and be worthwhile for them also. Cost of business. Review collected by and hosted on G2.com.

What a breath of fresh air coming from a VMWare environment - now I have instant snapshots, really fast VM replication and no datastores to manage because Scale manages them for me. One big memory and data storage pool to provision from, all thin provisioned - and the SSD tiering all completely automatic. You just set it and forget it. The Management GUI is so simple my Mum could use it. The Support is exceptionally good. The API integration is fantastic. The implementation and VM migration was amazing and simple - we used Acronis to do the migrations, how good is that. We use Scale every day and we are very pleased we made the switch. Review collected by and hosted on G2.com.

I have not found any downside as yet - after 2 years it just works, not one glitch or failure. Review collected by and hosted on G2.com.

The most helpful thing about Scale Computing is how easy it is to use, set up and maintain. The Number of Features is exaclty what I need to run. Their Customer Support is fast, friendly and knowledgable. Review collected by and hosted on G2.com.

The only downside with Scale for me is lack of integrations with third partys. Scale is improving this however with new partners coming about in the recent years. Review collected by and hosted on G2.com.

I like the simplicity of the Scale Computing Platform vs VMWare and HyperV. Prior to moving to Scale Computing we had a full 7' rack of equipment and another half rack to run our environment. With that were a multitude of cables that were hard to keep up with, and we didn't even have advanced failover features such as VMotion, etc.

Scale Computing simplified the entire setup dramatically with less cabling and just a few rack units of space in comparison. Plus it comes with the more advanced failover, high availability and disaster recovery features out of the box. Review collected by and hosted on G2.com.

There is not much to dislike about Scale Computing in my opinion. If I had to choose one thing it would be that new downloaded virtual machines are a little more difficult to deploy because they are typically made for VMWare or HyperV and usually not for Scale or KVM. That is a small inconvenience though. Review collected by and hosted on G2.com.

I love how user friendly the interface is. I have had little to no issues using our Scale system to grow our company. Review collected by and hosted on G2.com.

I haven't seen any yet honestly. Once the system is in place, it has been easy to use, and any trouble I have had was quickly resolved by the support team. Review collected by and hosted on G2.com.

The interface for Scale Computing's software is very easy to use and understand, but the software support engineers are the best. Coming into the role I am in now, they've been extremely helpful with every question or concern I've had. Review collected by and hosted on G2.com.

As of right now, I do not have anything I dislike about Scale Computing's platform. The only downside I can see is there is a lot of back end things going on that I don't have access to myself in the case of troubleshooting. Review collected by and hosted on G2.com.

Setting up new servers is a breeze. Replication to other clusters was also simple to set up. The learning curve is not huge with Scale, and the support is top-notch. Glad we made the move! Review collected by and hosted on G2.com.

One thing I don't like, but it isn't hard to do, is that I have to clone a server if I want to change replication partners. Again, it doesn't take long, I'd just like to be able to do it on the fly. Review collected by and hosted on G2.com.