The SCALE Platform is easy to use and implement. It has a growing feature set, regular development cycles, stellar support and API integration. I manage our in house clusters and customer clusters with little effort every day. Infrastructure costs and complexity are greatly reduced with this solution without compromising uptime and failover capability whether using it for an edge deployment or a large server farm. Review collected by and hosted on G2.com.
As a platform that's hard to say. The platform continues to evolve. I'd have to say that any deficiencies would be in very specific use cases that I have yet to run into. Dynamic scaling of hosted system resources may be the weakest point here. Review collected by and hosted on G2.com.
183 out of 184 Total Reviews for Scale Computing Platform
Overall Review Sentiment for Scale Computing Platform
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Simplicity. Honestly, at first I thought it looked too simple, but after fully migrating over to Scale from VMware I realized I didn't require the thousand tweaks that it offered. Plus, most SysAdmin's dread upgrades to VMware and with Scale it is an absolute breeze. I spend barely anytime having to manage our 3 node cluster compared to what I was doing with our VMware cluster.
We've been running Scale for a little over 2 years and it's been exceptional. Support is all US based and timely.
We will be putting in our first DR node in a few months so we are comitted to Scale. Also, no need to purchase additional icensing for replication. Review collected by and hosted on G2.com.
There are few things I wish they would add such as Hot Add CPU/Memory, Dynamic Memory, firmware management (the ability to managed drivers/firmware for the hardware), advanced networking (netflow within the hypervisor), VM metrics, VM boot order, and VM affinity (I want to make sure my Domain Controller's are running on different hosts).
Even with these features missing they weren't enough to sway me to stay with VMware or move to Nutanix. Review collected by and hosted on G2.com.
The Scale server platform provides everything you need without the unnecessary extras. Its user interface is clean and highly intuitive, making it simple to navigate. One of the standout features is the ability to take snapshots and create clones in just seconds. This functionality is invaluable when working on tasks that have the potential for issues, as you can recover quickly if needed.
Even if you’ve never used Scale before, an experienced administrator will have no trouble finding their way around. Additionally, their support team is outstanding—always quick to address any issues and provide solutions effectively. Review collected by and hosted on G2.com.
Honestly, I don't have anything about the platform that I would consider a drawback. It has consistently met my needs and expectations without any notable issues. Review collected by and hosted on G2.com.
I like the Scale platform because it is easier to use than other VMs, and does exactly what we need it to do.
We currently have it for 3 of our locations and currently building our clusters using your new552F line.
Its Fast, effective and affordable.
Anytime I have needed to speak with support they are always, friendly, informative, and it is hard to find good support these days, but not with Scale. Review collected by and hosted on G2.com.
The down side I currently experience is not really with Scale but with Acronis Backups. I believe we have all of those wrinkles ironed out now but not at the fault of Scale. Review collected by and hosted on G2.com.
When creating VMs, setting up the # of CPUs, allocated memory and disk space is incredibly simple. After migrating to Scale Computing, I set up VMs running Windows Server 2022, Windows Server 2019, Windows Server 2012, Windows Server 2008, Windows 10, Centos 7, and Redhat 8. In my opinion, one of the best features of Scale Computing is how easy I can manage my VMs. Review collected by and hosted on G2.com.
Scale doesn't (at the time of this writing) support Microsoft's VM-Generation ID feature. This feature is intended to allow for the safe rollback of a Domain Controller from a snapshot when there is more than one Domain Controller in use. Review collected by and hosted on G2.com.
The technology is really good but what I like best is the customer support. Review collected by and hosted on G2.com.
I think the product or product suite is still in its infancy stage so I think this gripe will get better. I think just increasing the ease of use and improving the UX. I also think although the support is really good. I feel that there needs to be a team that is contacting sompanies using scale and introducing them to other things they can use scale for. A team that will take adeep dive in to how we are using scale and then suggest new ways to use it and new things you can spin up. afterall its free to spin up new things. This can increase customers value. Review collected by and hosted on G2.com.
The simplicity of the solution is what we like best. The interface is clean. Upgrades are just a couple of mouse clicks. When I have required support, it is easy and efficient. Review collected by and hosted on G2.com.
The only downside is we don't have an HDMI capable KVM, so I have to move the HDMI connection manually to view the local nodes. Review collected by and hosted on G2.com.
Besides the manufacturing delay. Set up and schduling for online support to onboard the cluster was great. HC3 interface is simplistic to use compared to VMware Vcenter .
Spinning up VM was flawless comapred to Vmware or Virtual box Able to see metrics in Fleetmanger was good but could use more details and better graphs. Review collected by and hosted on G2.com.
Idid notice their documentation neeeds to be updated. Thier netowrking guide needs to be based on current switches and Cisco Model. Fleet manager and HC3 Node login needs multiple MFA support beside Okata. DUO or Microsoft Azure MFA app needs to be included. Able to do bare metal and VM backups without snapshots to NAS or Azure or Google Cloud could improve. Review collected by and hosted on G2.com.
Scale Computing servers are reliable, fast, and easy to manage.
They also have a good support team. Review collected by and hosted on G2.com.
Even though servers are easy to manage, I think that the management interface could be more intuitive. Review collected by and hosted on G2.com.
The best thing about the Scale platform is the simplicity of implemenation and maintenance. It reduces the amount of training needed for technical staff responsible for maintaining infrastructure. Having implemented multiple systems for ourselves and our clients over the last 5-7 years I can say confidently that the technology is reliable and technical / customer support is effective and easy to work with. Review collected by and hosted on G2.com.
Really the only downsides I've found in working with the Scale platform is it is limited in it's ability to connect to external storage sources (like mounting in iSCSI target to import VMs) and the lack of a fully featured virtual networking module. These are features that aren't needed 95% of the time, and there are other ways to accomplish just about everything. Review collected by and hosted on G2.com.
The Scale Platform is the absolute easiest, most intuitive, and most attractive hypervisor I've ever seen or used. The ability to manage every VM from a browser dashboard is a wonderful experience. Prior to the adoption of the Scale Platform, our servers were spread over 3-4 different pieces of different hardware, all with different interfaces, quirks, and efficiency. Condensing all those different server systems into the neat and clean Scale node cluster not only increased efficiency, but it also improved hardware clutter in the server room. It's not an exaggeration to say that moving to the Scale Platform changed our daily lives here in the land of IT Administrators. Part of my daily routine is to ensure I have a Scale tab open in a browser to have the overview of our systems active during the day. Being able to see a real-time overview of all resources and server performance gives a peace of mind I didn't know I needed before we adopted the Scale Platform.
The interface also makes implementing new servers so easy, it's actually shocking! I've never seen a hypervisor this easy to use. It's really as easy as pressing "+", filling out a few boxes, selecting specs, and done! Absolutely insane! The GUI also grants the interactivity with the life-changing snapshot imaging backup system that is so efficient and helpful that I don't know how any IT Admins survive without it in these days of Microsoft constantly releasing OS breaking updates on the regular.
Lastly, the integration with our technical infrastructure from our old systems was made incredibly easy by the amazing Scale customer support staff. They guided well through the entire process, and I have to say the Scale customer support team is the best support I interact with, period. They are always fast, friendly, and knowledgeable. Plus, they are all US based, which is awesome! Techs can connect directly to our Scale cluster via a built-in support tunnel, which means they can connect within minutes to investigate, review, and help solve any issue. The Scale Computing Platform is, overall, the greatest technical investment we've decided on in the last decade. Review collected by and hosted on G2.com.
There is a major flaw in the Scale hypervisor that must be addressed. I've actually already had detailed and extensive conversations with Scale management and development regarding this issue in 2023.
It was discovered when trying to improve storage levels by deleting unneeded files throughout our servers that Scale does not have the ability to scan and recover previously occupied storage blocks within Windows partitions. This feature is called "trimming", and it is an existing and included tool in the hypervisor of Scale's competitors. It is difficult to describe how frustrating this is when literally dozens of hours of overtime were/are required to execute an absurd workaround process to recover unused space from all our servers. As previously mentioned, other hypervisors do have trimming tools built-in, so the fact it took me months of complicated and risky work to recover our unused space was infuriating, to say the least. This lack of feature development meant we had terabytes of empty storage space that Scale would not recognize as empty. YES, TERABYTES! I find it rather unfortunate this particular issue exists when Scale Computing enthusiastically tries to sell new hardware with more storage space as a major selling point, both for local Scale Computing clusters and for their Scale Cloud Unity backup service. This is beyond uncool. Someone less observant or diligent than I could have easily overlooked or not resolved such an issue.
To my knowledge and as of this review, Scale has not made me aware of any advancement in the development of this critical feature, and I'm highly disappointed in this. Review collected by and hosted on G2.com.
