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SAP Sales Cloud Reviews & Product Details

LL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

I like the demographics app to show clients during sales who their ideal client is and how many there are withing their trading area. The quoting system is great with many different options for businesses that deliver customised solutions to their clients. When we have our sales meetings SAP CRM makes it easier to have them through a digital platform as we can see everyone's progress and reports. This programme is ideal for tracking sales employees results and eliminates the process of micromanaging and allows all staff to work at their own pace as we can now focus on results and not try and implement solutions through behaviour. A blessing to our business this program has been. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

There is nothing to dislike other than I wish more people were using it. I have had programmes before using SAP and it was always a struggle as each program had to fill a specific need, but with SAP CRM it had all I needed in on. Every one of our team members use this programme. Review collected by and hosted on G2.com.

Recommendations to others considering SAP Sales Cloud:

This is a fantastic program. You will only move forward having this technology in your business. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Sales process and contract process is much faster. Having consistency in processes and being able to contact all my clients and keep their information updated. Very clear lines for all salespeople as to client ownership and sales history. Love this program as it has saved me so much time and effort. Review collected by and hosted on G2.com.

SAP Sales Cloud Overview

What is SAP Sales Cloud?

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Details
Product Website
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Product Description

SAP CRM can help you better engage with your customers in person, online, or via a mobile. Leverage true 360 customer insight – from interaction history to social media sentiments


Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,662 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727
Total Revenue (USD mm)
$27,338
Description

Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.


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Overview Provided by:

Recent SAP Sales Cloud Reviews

AM
Agrima M.Mid-Market (51-1000 emp.)
4.0 out of 5
"Good experience"
The application has a wide range of features
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best sales cloud with immense scope"
The UI/UX experience and ease of working makes it very easy to work with SAP clouds.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good experience and I would like to suggest 7 Rating out of 10"
Integration with other SAP solutions such as SAP S/4HANA and SAP Analytics Cloud endure seamless data flow across the across the organization, enha...
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SAP Sales Cloud Media

SAP Sales Cloud Demo - Digital Selling Dashboard
Designed with digital selling performance and oversight in mind, SAP Sales Cloud's Digital Selling workspaces allow sellers and sales managers to quickly take action, book meeting, launch calls, and more in just a few clicks.
SAP Sales Cloud Demo - Guided Selling
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
SAP Sales Cloud Demo - Optimize Mobile Selling
SAP Sales Cloud includes a native, purpose build mobile application designed to help sellers maximize performance from anywhere, anytime.
SAP Sales Cloud Demo - Pipeline Manager
SAP Sales Cloud includes intelligent pipeline management features that allow sales mangers to visualize pipeline health, forecasted revenue, and progress including AI analysis of deal strength and the likelihood of each opportunity to close base on real-time data.
SAP Sales Cloud Demo - Opportunity Management
Easily understand opportunity health and progress deals with drag and drop pipeline stage management or data-driven guided sales engagement.
SAP Sales Cloud Demo - Guided Selling - Drilldown
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
Play SAP Sales Cloud Video
Play SAP Sales Cloud Video
Play SAP Sales Cloud Video
Play SAP Sales Cloud Video

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Video Reviews

869 out of 870 Total Reviews for SAP Sales Cloud

4.1 out of 5
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869 out of 870 Total Reviews for SAP Sales Cloud
4.1 out of 5
869 out of 870 Total Reviews for SAP Sales Cloud
4.1 out of 5

SAP Sales Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP Sales CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AP
Senior Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

I give SAP Sales Cloud a thumbs up for:

It's user- friendly interface that helps in enhancing customer engagement by organizing the customer data for the user.

Also , the fact that it helps in streamlining the sales operations, a better coordination builds up among the sales team. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Area that needs attention,in my opinion, should be simplifying the advanced level of usage, which becomes a little difficult to adapt to.It would be wonderful to see the introduction of virtual assistants for such levels. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It's solving the problem of having an understandable analytics, because of which we get clearer insights on consumer data , and planning can be done well in Advance towards the right direction based on the data SAP SALES CLOUD provides Review collected by and hosted on G2.com.

AS
Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Sales Cloud?

SAP Sales Cloud is a powerful tool, and there are several aspects is for example Comprehensive Customer Insights,Sales Automation,Integration with Other SAP Solutions Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Noting is to dislike because it is User-Friendly Interfac , Highly Configurable , ease implementation ,customer support frequency of use so that is why there is nothing for me to dislike this Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud has truly transformed our sales operations, providing numerous benefits that have significantly improved our efficiency, collaboration, and customer relationships. Review collected by and hosted on G2.com.

GP
Admissions and Onboarding Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

What makes SAP Sales Cloud unique at Masai School is how well it integrates with other SAP systems, allowing us to maintain data consistency across divisions like student support, sales, and admissions. This simplifies our procedures and frees us up to concentrate on having deep conversations with potential students. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

The learning curve of SAP Sales Cloud is one disadvantage we've observed. Even though it's a strong tool, novice users may find it complicated and need a lot of training to use all of its functions. It can also be difficult to adapt some workflows to our unique needs at Masai School because there aren't many modification possibilities. System updates can occasionally cause minor disruptions as well, which necessitate team adjustment time. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

At Masai School, SAP Sales Cloud centralizes our student lead data, minimizing errors and guaranteeing prompt follow-ups. Our team can concentrate on interacting with potential students since it automates communication activities. We can track and improve our admissions funnel with the help of the platform's analytics, which increases productivity and facilitates data-driven decision-making. Review collected by and hosted on G2.com.

JM
-
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

I mainly like UI of the software and the integration systems where it can easily integrate with other SAP softwares. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Extending software with more advantages will be a bit difficult because again we need to integrate with the BTP or any other interfaces.

Sometimes it acts as slow. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Problem- The issue of responding slow to the users.

Benefit - It helps for the faster sales processes compared to about sap softwares

By using cloud we can access the real time sales data quickly Review collected by and hosted on G2.com.

AK
Associate Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

SAP Sales cloud is simple to use with clean UI and easy to implement all the features needed. ALso whenever we need customer support it is available no matter how frequently we ask for it. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Integration could be more easy or optimized, but overall it is still cool at this point. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud is a cutting-edge CRM and sales automation platform which helps organizations make intelligent selling through data, connection, insights, and adaptability. By leveraging SAP Sales Cloud, organizations can connect and optimize their sales processes. SAP Sales Cloud also help to connect data and sales process along with leveraging insights to accelerate organizations sales. Review collected by and hosted on G2.com.

Verified User in Banking
CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

Integration with other SAP solutions such as SAP S/4HANA and SAP Analytics Cloud endure seamless data flow across the across the organization, enhancing decision making processes through real time insights, and its valuable assets enabled a more structured data driven approach for sales management improving performance and sales management Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

When using a specific business that may require technical expertise or external consulting support, some users have also expressed user interface cloud be more intuitive this cloud enhances overall user experience and onboarding time. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud automates most of the tasks, streamlines and workflows, it provides tools for managing lead, opportunities, and sales cycle, from initial contact to deal ending stage. Review collected by and hosted on G2.com.

MH
UI Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

Easy Integration: It works well with other SAP tools and outside apps, ensuring all your data can be used together.

Smart Insights: It gives you clear reports on how well your sales are doing and what your customers are doing, so you can make smart choices.

Automated Sales: It helps you handle tasks like managing leads, tracking opportunities, and creating quotes automatically, so your team can work faster.

Better Customer Connections: You can engage with customers more personally and run targeted marketing campaigns to keep them happy.

Mobile-Friendly: You can use it on your phone or tablet, so you can work from anywhere and always stay up-to-date.

Scales with Your Business: Whether you're a small business or a big company, it grows with you and supports your needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Complexity: SAP Sales Cloud can be complex to set up and configure, requiring significant expertise or resources to customize it to specific business needs.

Cost: The pricing structure of SAP Sales Cloud can be expensive, especially for small or mid-sized businesses, as it often involves initial setup costs, licensing fees, and additional charges for customizations. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

We have a large number of sales teams around 250 so previously we were facing issues to track and maintain the sales process. That one major problem solved by SAP Review collected by and hosted on G2.com.

TK
Digital Marketing Executive
Consulting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

It's very easy to use and efficient there seamless integration capabilities for other products making it best in class and it's has lot of features and configuration options and SAP releases there update and maintenance timely.

Second thing if we are using it on daily basis we required that simple and user-friendly that exactly SAP offer there UI is really easy to understand. Whenever we face any issue there support team also help there is delay but yes they helpful and good. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Has it a cloud based platform i noticed something it's lags and they didn't provide much options to customise, I believe for small businesses there price is quite expensive. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It's help our sales team for easy to track all there data in one place. Converting leads into opportunities and close them into clients it's has all the features to track in which flow we have leads and sales probability. It's have more options to create custom reports of customer that I find very useful features on it. Review collected by and hosted on G2.com.

JR
Logistics coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

We can upload the documents of many team in one place, avoiding waist time saving and send documents by email. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

There a few times to waste a lot of time to download documents Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Can help us as company when many departments share client documentation to save it in one place. Review collected by and hosted on G2.com.

PB
System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Sales Cloud?

SAP sales cloud is AI driven customer relationship management solutions.for sales automation lead management and analytic it is very good AI based cloud deployment,Unified view of customer and sales cloud solution. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

In this app I don't found any drawbacks.one thing I don't like about it is it's a contract based service and also B2B selling only. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It is very easy in a one app I found my all analytic view and my team progress and engagement. Review collected by and hosted on G2.com.