Once you have the experience and the background it is a powerful tool. It allows so much granulation within to help manage your data.
can integrate SAP CRM to any sap business suite or non sap tool. We could also customized the SAP CRM according to specific organization's need.
Various issues faced by customer can also be tracked and also resolve through SAP CRM tool.
Great collaborations amongst your team members Review collected by and hosted on G2.com.
Is too fiddly and not user or newbie friendly. New or inexperienced people will find it really difficult to get up to speed. UI is massively outdated, too much clicking to find data.
SAP was slow in adapting this product to the cloud era and a mobile friendly front end. Limitations on parts of the software required several stand alone tools to conduct proper customer service. However these were often Review collected by and hosted on G2.com.
Video Reviews
Don't use for enterprise
862 out of 863 Total Reviews for SAP Sales Cloud
Overall Review Sentiment for SAP Sales Cloud
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SAP Sales Cloud is a powerful tool, and there are several aspects is for example Comprehensive Customer Insights,Sales Automation,Integration with Other SAP Solutions Review collected by and hosted on G2.com.
Noting is to dislike because it is User-Friendly Interfac , Highly Configurable , ease implementation ,customer support frequency of use so that is why there is nothing for me to dislike this Review collected by and hosted on G2.com.
What makes SAP Sales Cloud unique at Masai School is how well it integrates with other SAP systems, allowing us to maintain data consistency across divisions like student support, sales, and admissions. This simplifies our procedures and frees us up to concentrate on having deep conversations with potential students. Review collected by and hosted on G2.com.
The learning curve of SAP Sales Cloud is one disadvantage we've observed. Even though it's a strong tool, novice users may find it complicated and need a lot of training to use all of its functions. It can also be difficult to adapt some workflows to our unique needs at Masai School because there aren't many modification possibilities. System updates can occasionally cause minor disruptions as well, which necessitate team adjustment time. Review collected by and hosted on G2.com.
SAP Sales cloud is simple to use with clean UI and easy to implement all the features needed. ALso whenever we need customer support it is available no matter how frequently we ask for it. Review collected by and hosted on G2.com.
Integration could be more easy or optimized, but overall it is still cool at this point. Review collected by and hosted on G2.com.
Easy Integration: It works well with other SAP tools and outside apps, ensuring all your data can be used together.
Smart Insights: It gives you clear reports on how well your sales are doing and what your customers are doing, so you can make smart choices.
Automated Sales: It helps you handle tasks like managing leads, tracking opportunities, and creating quotes automatically, so your team can work faster.
Better Customer Connections: You can engage with customers more personally and run targeted marketing campaigns to keep them happy.
Mobile-Friendly: You can use it on your phone or tablet, so you can work from anywhere and always stay up-to-date.
Scales with Your Business: Whether you're a small business or a big company, it grows with you and supports your needs. Review collected by and hosted on G2.com.
Complexity: SAP Sales Cloud can be complex to set up and configure, requiring significant expertise or resources to customize it to specific business needs.
Cost: The pricing structure of SAP Sales Cloud can be expensive, especially for small or mid-sized businesses, as it often involves initial setup costs, licensing fees, and additional charges for customizations. Review collected by and hosted on G2.com.
It's very easy to use and efficient there seamless integration capabilities for other products making it best in class and it's has lot of features and configuration options and SAP releases there update and maintenance timely.
Second thing if we are using it on daily basis we required that simple and user-friendly that exactly SAP offer there UI is really easy to understand. Whenever we face any issue there support team also help there is delay but yes they helpful and good. Review collected by and hosted on G2.com.
Has it a cloud based platform i noticed something it's lags and they didn't provide much options to customise, I believe for small businesses there price is quite expensive. Review collected by and hosted on G2.com.
SAP sales cloud is AI driven customer relationship management solutions.for sales automation lead management and analytic it is very good AI based cloud deployment,Unified view of customer and sales cloud solution. Review collected by and hosted on G2.com.
In this app I don't found any drawbacks.one thing I don't like about it is it's a contract based service and also B2B selling only. Review collected by and hosted on G2.com.
I would say the real time access to all the customer data such as history or his preferences is good. Based on that we can specific views to customer. Also the analytics AI tools are more advanced which can help in predicting sales outcomes. Review collected by and hosted on G2.com.
In the beginning it appears to be little complex to learn. Sometimes when data is huge we have observed slow performance. Review collected by and hosted on G2.com.
360-Degree Customer View; Advanced Analytics and Forecasting; Seamless Integration;Mobile-Friendly and User-Centric Review collected by and hosted on G2.com.
Complexity and Learning Curve: SAP Sales Cloud can be complex to set up and navigate, especially for users new to SAP products. The extensive features require time and effort to master, which can lead to a longer onboarding process. Review collected by and hosted on G2.com.
The best about the Sales cloud is the automation features which helped us to remove manual human error.Also the customization is simple making it easier to view customer data and there preferences. Review collected by and hosted on G2.com.
We observe that integration with other systems which are Non SAP, it is little difficult and requires additional efforts. Review collected by and hosted on G2.com.
Too much easier than all the other sales services.
There are many ways to find the data, enter the data, Create the data. Review collected by and hosted on G2.com.
There is not any reason to dislikes the software.
1st you must try it and use it. Review collected by and hosted on G2.com.
