SaneBox Reviews (240)

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SaneBox Reviews (240)

View 6 Video Reviews
4.8
240 reviews

What do users say?

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Users consistently praise SaneBox for its time-saving email management and effective filtering capabilities, which help them focus on important messages while minimizing distractions. The seamless integration with email clients and ease of setup further enhance its appeal, allowing users to maintain a cleaner inbox with less effort. However, some users note that initial training of the AI can be time-consuming.

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Christopher W.
CW
Christopher W.
Small-Business (50 or fewer emp.)
"Effortless Email Management, Seamlessly Integrated"
5/5
What do you like best about SaneBox?

I love how SaneBox automatically files and filters my incoming email on both my personal and work accounts, making it easier to manage. The way it handles newsletters with the "SaneNews," for example. The "SaneLater" filter is my favorite since it allows me to review non-urgent mails at my convenience. For the most part, it just works, and having only a manageable amount of emails in my Inbox helps me focus on important tasks without feeling overwhelmed. Its native integration with Gmail is great, as I don’t have to think about it too much. Re-training is simple, just dragging the email from one label to another. Setting up was very easy, and their support was super quick to solve my problem. I also found SaneBox to be an affordable alternative to other products I tried. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

Two things: (1) I wish that to un-train, rather than "re-train," it were a bit easier. Essentially you need to both remove the label AND move it to the Inbox. (2) The detection isn't perfect, so you need to stay on top of it a little bit, but moreso early on. I often found that SaneReceipts was so great that I would NEVER look at it, then suddenly discover there was a conversation happening around an invoice my company sent or something. I wish that if a reply/forward came in relative to something in SaneReceipts, that it would automatically move it OUT of SaneReceipts, to call my attention to it. Review collected by and hosted on G2.com.

Connor A.
CA
Connor A.
Business Relationship Manager
Small-Business (50 or fewer emp.)
"Accurate Email Categorization That Keeps My Inbox Clean"
4/5
What do you like best about SaneBox?

It integrates perfectly with Gmail. Filters mail into categorized sub-labels with a high accuracy rate and keeps the primary inbox clean of extraneous messages. For example, all the newsletters are in one place, for convenient reading. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

It needs some further refinement in the UI to help users find settings to review filter settings. Also needs some additional capabilities like keyword filtering that go above mail domain filtering. Review collected by and hosted on G2.com.

Aidan H.
AH
Aidan H.
Data Engineer
Small-Business (50 or fewer emp.)
"Efficient Email Management, Minor Categorization Hiccups"
4.5/5
What do you like best about SaneBox?

I love how SaneBox filters out unimportant emails almost instantaneously, saving me from receiving unnecessary notifications on my phone. Their website functionality is impressive and doesn't get bogged down by slow visuals. The billing is logical and the smooth experience reduces anxiety and creates predictability about costs. I've found the initial setup very easy, and I was thrilled to see my inbox count reduce by a third in minutes, thanks to handing over some email management control to AI. SaneBox allows me to focus on what's actually important, helping me respond faster to important emails by increasing my attention capacity. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I'm sometimes not 100% sure how to permanently re-categorize incorrectly filtered emails (i.e. whether I can do that on mobile, or whether I have to use my computer's Gmail website to do that). Perhaps there should be a tighter automated feedback loop to verify that a sender will show up in the inbox in future. I recommended it to my old high school's alumni organisation, but they found the cost a bit steep. Review collected by and hosted on G2.com.

Tomas P.
TP
Tomas P.
Software Developer
"Effortless Email Management with SaneBox"
5/5
What do you like best about SaneBox?

I love how simple SaneBox is to set up. It just connects and links with my Fastmail account and works out of the box, creating three compartments: important emails in Inbox, less important ones to SaneLater, and those not important at all to SaneNews. I find this organization incredibly helpful. The AI used in SaneNews and SaneLater to sort all the emails is fantastic, and the value for the price is great. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

There's a problem with SaneBox when it comes to handling notifications for important emails. I use Fastmail, and it's tricky because I can only choose between getting notifications for all emails or just selected VIP ones. I can't get notifications specifically for those that end up only in the inbox, which is something SaneBox based on IMAP doesn't currently support. Review collected by and hosted on G2.com.

Kelly-Anne T.
KT
Kelly-Anne T.
Executive Personal Assistant
Small-Business (50 or fewer emp.)
"Keeps My Inbox Organized and My Workflow Stress-Free"
5/5
What do you like best about SaneBox?

It keeps my workflow clean and tidy. The filters I’ve set up for sorting my emails make my day feel much less chaotic. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I dont have any particular dislikes, I thinks its a good tool. Review collected by and hosted on G2.com.

Pinky A.
PA
Pinky A.
Immigration Attorney
Legal Services
Small-Business (50 or fewer emp.)
"SaneBox: The Only Tool That Truly Solved My Email Overload ⭐️"
5/5
What do you like best about SaneBox?

I like SaneBox's automatic filtering feature, which organizes less important emails into separate folders and allows me to focus on the important emails that remain in my inbox. I use features like SaneLater and SaneNews daily to review emails at a more convenient time and recategorize them when needed. I also appreciate the SaneBox Daily Digest, which gives me a quick summary of the number of filtered emails and shows how many would otherwise have cluttered my inbox. As a solo attorney who receives a high volume of emails, I find these features incredibly helpful. I had tried many email clients and apps before, but none effectively solved the email filtering problem the way SaneBox does. I've been using SaneBox for a year now, and I continue to use it because it has consistently helped me stay organized and productive. I don't see myself stopping its use anytime soon. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I do not have any major dislikes about SaneBox. If I had to mention one area for improvement, it would be the user interface, which is fairly basic and not particularly modern. However, since SaneBox works primarily behind the scenes and performs its functions exceptionally well, this has never affected my overall experience. Review collected by and hosted on G2.com.

John M.
JM
John M.
Enterprise Sales Engineer - New England
Small-Business (50 or fewer emp.)
"Intuitive Email Management with SaneBox"
5/5
What do you like best about SaneBox?

I really like SaneBox because it's super intuitive and easy to use. The drag and drop method and pre-built folders make setting up my email very straightforward. I also love how I can use multiple email boxes, and the ability to create custom folders is really helpful. The feature that I love the most is the drag and drop functionality because I don't have to think about managing my email box or setting up rules, which I used to hate. If an email doesn't go to the right box, I just move it where it should go. Once you set up the whole admin background, it's just easy to use on autopilot. The receipts folder is cleverly done, and I find the overall ease of use to be one of the most important aspects. SaneBox isn't all up in my face; once it's working, it's just working, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

N/A Review collected by and hosted on G2.com.

Scott W.
SW
Scott W.
Sales Manager
Small-Business (50 or fewer emp.)
"SaneBox Makes a High-Volume Inbox Manageable"
5/5
What do you like best about SaneBox?

SaneBox makes a high-volume inbox manageable. In 2025, I received 68,380 emails, had 407 emails on my busiest day, and SaneBox archived 68,633 emails while saving me an estimated 416 hours.

What I like best is that SaneBox helps separate the emails that need my attention from the ones that can wait. That makes it much easier to stay focused and not feel buried by my inbox. I would have a hard time keeping up with email without it. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I do not have any real dislikes. The hardest part is simply following their process and giving SaneBox the time it needs to learn how you want your email sorted. Once you commit to the process and train it properly, it works extremely well.

For me, the setup and learning period is worth it because of the time and effort it saves every day. Review collected by and hosted on G2.com.

Stefan S.
SS
Stefan S.
CEO
Small-Business (50 or fewer emp.)
"Sanebox .... it made me sane again"
5/5
What do you like best about SaneBox?

It’s so easy to set up and use on a daily basis. It has already saved me a lot of time, and I feel my company is a bit more secure now because the bad emails are being filtered out before they reach my inbox. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I can’t really say anything bad about it. Everything works perfectly. Review collected by and hosted on G2.com.

Kelly G.
KG
Kelly G.
QuickBooks ProAdvisor
Financial Services
Small-Business (50 or fewer emp.)
"Effortless Inbox Management, Worth Every Penny"
5/5
What do you like best about SaneBox?

I like how easy SaneBox is to implement, and I appreciate the speed of its use. The setup took less than a half hour and was very quick and easy. I love that it constantly learns how to sort emails according to my preferences, which saves me from needing to hire an assistant. SaneBox eliminates the anxiety and overwhelm of managing my email inbox by sorting newsletters, receipts, and spam to ensure I only see what's important. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I do wish that there was a way to tell it that not everything from the same domain goes to the same place. Prioritizing things by sender would be great. Review collected by and hosted on G2.com.