Samaritan Reviews & Product Details

Work with the support team, they'll work with you. Be sure to consider alternatives that meet your needs. Review collected by and hosted on G2.com.

Samaritan is creating problems. Fixing none of them. Benefits? They'll work with you on fixing the problems. Review collected by and hosted on G2.com.

Easy reliable way to sort ur data Review collected by and hosted on G2.com.

We found this to be the most robust solution on the market. There are other solutions that may be more focused in their approach but with as many volunteer opportunities as we have this was our best choice. Review collected by and hosted on G2.com.

The first problem we were solving is the need for a stable platform that could work in a variety of browsers and screen sizes. Our previous system struggled to keep up with the times but this solution has been great across multiple platforms and across multiple years. Secondly, we wanted a system that was highly usable from the volunteer perspective and this was achieved. Thirdly, we wanted a way to report how many hours were served and we have been able to provide that information. Lastly, we wanted a system that could be edited by our volunteer coordinators rather by only a site administrator or the developer. Since implementation of this solution our coordinators have handled the bulk of the work of setting up opportunities and volunteer management. The only task left to site administrators is setting up new volunteer coordinators when they are hired. Review collected by and hosted on G2.com.

One key benefit for my team has been the opportunity of using eCoordinator for multiple departments, and their different needs. Allowing volunteers in different locations/departments to utilize the same system has been a great asset for us. We are now able to offer more volunteer opportunities for our overall organization because of the scheduling feature overall user friendliness that it offers. Review collected by and hosted on G2.com.

We use internal trainers and support. Many times those folks are not available and just provide a multi-page guidance document. This is very frustrating when you are trying to accomplish something that seems easy. I really think the system could be more intuitive and perhaps simplified for users who don't need the complex data that is obtained. Review collected by and hosted on G2.com.

Volunteer management. The agency can track volunteers easily, although it makes my individual management of volunteers more complex. This would be different if I had to manage a larger number of volunteers. It does provide a place that the volunteer can access a standardized system. Review collected by and hosted on G2.com.