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SailPlay Loyalty Reviews & Product Details

SailPlay Loyalty Overview

What is SailPlay Loyalty?

SailPlay Loyalty is an industry leader in Customer Loyalty Software, Loyalty Rewards Programs, Loyalty Marketing and Gift Card Management around the globe. With SailPlay Loyalty you can manage points and rewards, marketing campaigns both on your web site and in your brick and mortar stores.

SailPlay Loyalty Details
Languages Supported
English, Russian
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Product Description

With SailPlay Loyalty you can manage points and rewards, marketing campaigns both on your web site and in your brick and mortar stores.


Seller Details
Year Founded
2012
HQ Location
New York, New York
Twitter
@SailPlay
1,085 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®

AM
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Recent SailPlay Loyalty Reviews

Natalia P.
NP
Natalia P.Enterprise (> 1000 emp.)
5.0 out of 5
"All you can dream about in a marketing platform"
Loyalty program: with SailPlay's full support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate am...
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SailPlay Loyalty Media

SailPlay Loyalty Demo - List of marketing campaigns
You can create a promo campaign like "buy 2 productX and get 1 for free" or "+30 bonus points on your birthday".
SailPlay Loyalty Demo - Marketing campaign's wizard interface
To create a new campaign you need to go just through a few simple steps
SailPlay Loyalty Demo - Example
SailPlay Loyalty integrated with POS systems and sites. Here is an example of one implementation.
SailPlay Loyalty Demo - An example of analytics builder
You can analyze every aspect of your loyalty program with our analytic tools.
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Have you used SailPlay Loyalty before?
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1 SailPlay Loyalty Reviews

5.0 out of 5
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1 SailPlay Loyalty Reviews
5.0 out of 5
1 SailPlay Loyalty Reviews
5.0 out of 5
G2 reviews are authentic and verified.
Natalia P.
NP
Marketing Director
Restaurants
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SailPlay Loyalty?

Loyalty program: with SailPlay's full support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very happy gain extra points and receive free pizza from us, we get so many thankful feedbacks from them every day.

E-shots: since launch, our open rate increased by 20%, click rate increased by 35% and order frequency among opt-in customers increased by 12%. We can't help mentioning an outstanding 24/7 customer service we get from SailPlay. They are willing to help their customers in everything. and really do that. To summarise, becoming SailPlay's client to receive flexible individual approach from the company that really cares. Review collected by and hosted on G2.com.

What do you dislike about SailPlay Loyalty?

I guess, my only suggestion to the guys is to invest more in CRM integration with Google Analytics and other web-based services. Review collected by and hosted on G2.com.

What problems is SailPlay Loyalty solving and how is that benefiting you?

I have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in Papa John's Russia. With their support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very happy gain extra points and receive free pizza from us, we get so many thankful feedbacks from them every day. SailPlay is not just about Bonus Program, they are fulfilling all your needs that you may have or even didn't think of. Within 2 months we've integrated a cross-functional email marketing platform that helps us to send not just simple everyday emails but to develop a sophisticated email marketing scheme with triggered e-shot campaigns with such triggers as customer's last order date, last order value, order frequency, preferences, even his interests! Now we're not about bothering emails, we're about giving our clients what they really desire. Review collected by and hosted on G2.com.

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