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Opayo by Elavon Reviews & Product Details

Opayo by Elavon Overview

What is Opayo by Elavon?

Opayo is the new name for Sage Pay. We are one of the UK’s most trusted payments providers, helping businesses grow and accept payments from customers. In 2019, our gateway processed £40bn worth of card payments for over 50,000 merchants, online and in-store.

Opayo by Elavon Details
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Product Description

With Sage you get everything to process payments under one roof: underwriting, customer support and loss prevention.


Seller Details
Seller
Elavon
Year Founded
1991
HQ Location
Atlanta, GA
Twitter
@elavon
2,647 Twitter followers
LinkedIn® Page
www.linkedin.com
4,531 employees on LinkedIn®
Ownership
Public
Phone
1-800-725-1243

Recent Opayo by Elavon Reviews

LC
Luke C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Sagepay - managing payments easier"
The ease of navigations is definitely my favourite with Sagepay. Everything does what it says on the tin. I personally use this for taking payments...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Solid payments processor"
Easy to view failed and successful transactions, see transaction details including fraud risks. Multi-currency processing is easy too. Intuitive an...
Michelle S.
MS
Michelle S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Review on SagePay"
Once you know & understand the features of the program, it is comprehensive and detailed. The ability to add your Customers to the Debit order syst...
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Opayo by Elavon Media

Opayo by Elavon Demo - Sage Payment Solutions
Sage Payment Solutions
Opayo by Elavon Demo - Sage Payment Solutions
Sage Payment Solutions
Opayo by Elavon Demo - Sage Payment Solutions
Sage Payment Solutions
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35 Opayo by Elavon Reviews

4.2 out of 5
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35 Opayo by Elavon Reviews
4.2 out of 5
35 Opayo by Elavon Reviews
4.2 out of 5

Overall Review Sentiment for Opayo by ElavonQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LC
Non-Energy Customer Service Adviser
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

The ease of navigations is definitely my favourite with Sagepay. Everything does what it says on the tin. I personally use this for taking payments, and that has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

There's only one thing I dislike about Sagepay, something I note regularly, and that is the inability to search for payment history outside of the pre-set periods. Only downfall. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Not necessarily solving problems; however, it does serve a useful purpose when locating specific transaction information upon dealing with a customer query. Great. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

Easy to view failed and successful transactions, see transaction details including fraud risks. Multi-currency processing is easy too. Intuitive and simple to use and set rulebases. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

3D secure green shield doesn't always signify liability shift from the merchant. Rulebase settings can be confusing. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

We needed to process international credit cards for sales in GBP and USD and settle into different bank accounts. We need access to fraud risk information and the ability to view reasons for failed transactions easily and quickly. Review collected by and hosted on G2.com.

Michelle S.
MS
Training Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Opayo by Elavon?

Once you know & understand the features of the program, it is comprehensive and detailed. The ability to add your Customers to the Debit order system, makes it easy to get paid on time! Netcash (SagePay) is a superb program. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

The reporting can be in more detail per individual client Review collected by and hosted on G2.com.

Recommendations to others considering Opayo by Elavon:

Use Netcash for peace of mind that your money paid or received will be safe. The debit order system is affordable and works great to ensure you receive payment on time. Knowing that the invoice you submit to your client, can be paid at the click of a button, creates authenticity and makes you a worthy Supplier. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Slow / slower paying Customers that go onto the Debit order system, takes the constant follow up for payment out of the regular conversations Review collected by and hosted on G2.com.

Melissa C.
MC
Customer Service Specialist
Medical Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Opayo by Elavon?

Our practice switched all our recurring and automated patient card transactions to Sage Paya and we couldn't be more thrilled with our experience. As a merchant we had many accounts to switch over and Sage Paya was extremely helpful in teaching us how to setup their system to work for us. We have now been using them for 4 months and it is extremely simple and user friendly. However the best part is their customer service. I have never encountered such amazing and thorough customer service. They as a company go the extra 10 miles for us to make sure we get what we are looking for. Travis Padilla at Sage is top notch and he has earned a merchant for life. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

We would recommend setting up recurring account parameters be simpler to understand, interval is hard to understand. They helped explain it to us during setup but it could be a little clearer. Review collected by and hosted on G2.com.

Recommendations to others considering Opayo by Elavon:

Our practice switched all our recurring and automated patient card transactions to Sage Paya and we couldn't be more thrilled with our experience. As a merchant we had many accounts to switch over and Sage Paya was extremely helpful in teaching us how to setup their system to work for us. We have now been using them for 4 months and it is extremely simple and user friendly. However the best part is their customer service. I have never encountered such amazing and thorough customer service. They as a company go the extra 10 miles for us to make sure we get what we are looking for. Travis Padilla at Sage is top notch and he has earned a merchant for life. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

We have been able to add recurring transactions of patients and easily been able to keep track of payments and declines. It is also very simple to stop a payment, void a transaction, and edit a recurring transaction. We also now can accept online payments on our website with their system. Review collected by and hosted on G2.com.

Meagan N.
MN
Finance Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

Easy to navigate . Speedy update response Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

None applicable at this time ............ Review collected by and hosted on G2.com.

Recommendations to others considering Opayo by Elavon:

Ease of use Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Quick capturing Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

Its pretty simple to use not really complicated. Step to step process. If you don't understand something you can easy figure out the solution on your own. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

Sometime notes disappear and you can not go back you have to delete everything and start over and it has no spell check. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Its neutral Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

There are not many things to like on this software, it is very simple and just serve it sole purpose only. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

This software lacks many tools which can be found on other competitors software like graphical breakdowns of payments, taxes, reimbursement, overtime hours. Only one paycheck can be accessed at a time, its hard to open two pay stubs at a single time. Review collected by and hosted on G2.com.

Recommendations to others considering Opayo by Elavon:

If you are looking for just payment solutions it can do the work, it compares to ADP payroll solutions in terms of functionality. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Rather than problem-solving it is just a payment solution and is not useful for other purposes. It does not have any additional benefits other than payment services. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

Flow is great. One of the oldest softwares that I can remember. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

Bogs down sometimes. Doesn’t do some things I need it to but I supplement. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

Just and easier way for me to put in ap/ar stuff and reconcile. Review collected by and hosted on G2.com.

SB
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

I used Peachtree for 25 years, then it was bought by Sage. The software still had a lot of features I liked, it remained intuitive to use and I was used to using it. But because of Sage, I dropped it. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

Sage skyrocketed the price, had terrible customer/tech support service (worst ever), and the answer for any issue was to spend more money on software or support. What was an affordable, feature rich product, became a VERY expensive product stripped of features unless higher prices were paid. Cost for service were even worse than the cost of the software and were often bundled. They were completely unresponsive to customer issues and I would never go back. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

There are no business problems that can be solved using this software. It is more likely to be the cause of business problems than a solution. Difficult installation right through to poor service of the product it is not worth using or attempting to use. Review collected by and hosted on G2.com.

Cormac h.
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Opayo by Elavon?

Their customer service team was always able to help. Review collected by and hosted on G2.com.

What do you dislike about Opayo by Elavon?

Its an expensive solution for customers that don't require the security. The ebizmarts integration software could be improved also. Review collected by and hosted on G2.com.

What problems is Opayo by Elavon solving and how is that benefiting you?

We use Sage Payments in store and on our ecommerce website. Its Review collected by and hosted on G2.com.