Rulai Features
What are the features of Rulai?
Responses
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences
Platform
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
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Rulai Categories on G2
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Responses
Personalization | Provides personalized responses to interlocator based on segmentation or past responses. | Not enough data | |
Route To Human | Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. | Not enough data | |
Natural Language Understanding (NLU) | Can have a natural, human-like conversation with an interlocator. | Not enough data | |
Customization | Based on 21 Rulai reviews. Customize your chat workflows with rules and automations. | 89% (Based on 21 reviews) | |
Control | Control who the chatbot converses with (and when). This feature was mentioned in 22 Rulai reviews. | 90% (Based on 22 reviews) | |
Route To Human | Has the ability to connect interlocator with a human agent when the need arises. 20 reviewers of Rulai have provided feedback on this feature. | 92% (Based on 20 reviews) | |
Menu bars | Can provide interlocators with menus, through which they can choose a relevant response. 22 reviewers of Rulai have provided feedback on this feature. | 92% (Based on 22 reviews) | |
Drip sequences | Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 18 reviewers of Rulai have provided feedback on this feature. | 84% (Based on 18 reviews) |
Platform
Conversation Editor | Allows business to edit conversations to meet the unique needs of one's business. | Not enough data | |
Integration | Gives users the ability to update systems, like CRM, based on conversations. | Not enough data | |
Human-In-The-Loop | Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. | Not enough data | |
Live chat | Based on 18 Rulai reviews. Provide tools for live chat on one's website. | 92% (Based on 18 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 18 Rulai reviews. | 89% (Based on 18 reviews) | |
Branding | Based on 20 Rulai reviews. Has the ability to customize look and feel of chatbot to match` company branding. | 86% (Based on 20 reviews) | |
Analytics | Based on 18 Rulai reviews. Gives user the ability to analyze conversations with the chatbot and see its performance. | 90% (Based on 18 reviews) | |
A/B testing | Based on 16 Rulai reviews. Allows users to test the efficacy of various responses through A/B testing. | 90% (Based on 16 reviews) | |
Role-based access | As reported in 17 Rulai reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc. | 90% (Based on 17 reviews) | |
Collection of information | Based on 20 Rulai reviews. Can collect and store information from interlocators, such as email, phone number, etc. | 89% (Based on 20 reviews) |
Automation - AI Agents
Sales Follow-Up | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Customer Interaction Automation | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Lead Generation | Allows users to automate the process of generating and qualifying sales leads. | Not enough data | |
Document Processing | Allows users to automate the handling, processing, and management of documents. | Not enough data | |
Feedback Collection | Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. | Not enough data |
Autonomy - AI Agents
Independent Decision Making | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Adaptive Responses | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Task Execution | Provides the AI agent the ability to execute tasks without requiring constant user input. | Not enough data | |
Problem Solving | Allows the AI agent to identify and resolve issues without user intervention. | Not enough data |