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Ruddr Reviews & Product Details

Adrienne U.
AU
Project Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

Easy to add members. Easy to track time. Excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

I would like to have an option to see weekly burn within a project. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Project budget tracking. Expense tracking. Review collected by and hosted on G2.com.

Ruddr Overview

What is Ruddr?

Ruddr is the Modern Professional Services Automation platform. Ruddr is built for SMB to mid-market professional services organizations and we support over 150 worldwide currencies. Ruddr helps you manage clients, projects, budgets, tasks, resource allocations, time, expenses, utilization, invoices, revenue, gross margin, forecasts, KPIs, and much more. Ruddr provides two distinct plans with an unmatched price point and you can pay monthly or annually. We offer a discount for our annual plan. Your non-billable personnel get a free license. Also, any time you deactivate or delete a workspace member, you get full credit for that member's remaining time on the plan. Your spend is always proactively right-sized such that you only pay for the benefit you are realizing from Ruddr. Visit us at www.ruddr.com to learn more.

Ruddr Details
Product Website
Languages Supported
English
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Product Description

Ruddr is the modern professional services platform built for companies with up to 5,000 billable personnel. Ruddr provides an unmatched user experience (UX) and price point in the Professional Services Automation (PSA) category.

How do you position yourself against your competitors?

Ruddr's value proposition is built on three pillars: User Experience, Price, and Customer Satisfaction. We provide customers with the best UX in the category, very competitive pricing, and an unmatched level of customer support.


Seller Details
Seller
Ruddr
Company Website
Year Founded
2018
HQ Location
Atlanta, Georgia, United States
Twitter
@RuddrHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Description

The Modern Professional Services Platform. Ruddr helps professional services teams track time and expenses, manage projects and budgets, evaluate key metrics, allocate resources, and invoice clients.


Rob P.
RP
Overview Provided by:

Recent Ruddr Reviews

Adrienne U.
AU
Adrienne U.Small-Business (50 or fewer emp.)
4.5 out of 5
"Through"
Easy to add members. Easy to track time. Excellent customer support.
RA
Ripan A.Mid-Market (51-1000 emp.)
5.0 out of 5
"As good as it can be"
The UI is very responsive, looks minimal, and is feature rich as well. Shortcuts like "copy last week's row" etc makes work much easier we been us...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Very useful and productive."
I use to forget about submitting my timesheet, but ever since using Ruddr, it's timely email reminder keeps me on track to submit on time.
Security Badge
Ruddr Security
Get security information from Ruddr to help you buy the right software. View Security Information
Ruddr security information includes:
GDPR (General Data Protection Regulation)
ISO 27001 (International Organization for Standardization)

Ruddr Media

Ruddr Demo - Personal Dashboard
Track important metrics such as hours entered and billable utilization rate.
Ruddr Demo - Effortless Time Tracking
Easily track and manage time from a day, week, or month view.
Ruddr Demo - Project Dashboard
Each project has its own dashboard where you can keep track of the budget and key performance indicators (KPIs).
Ruddr Demo - Resource Allocation
Quickly allocate resources and view predicted hours, utilization, and target attainment.
Ruddr Demo - Utilization Reporting
Run billable utilization reports for individuals or the entire team.
Ruddr Demo - Create and Send High-Quality Invoices
Easily create beautiful invoices and send those to clients with both a web view and PDF version.
In this video, our CEO, Rob Patten, demonstrates the top features of Ruddr.
Play Ruddr Video
In this video, our CEO, Rob Patten, demonstrates the top features of Ruddr.
In this video, Ideas United, a current Ruddr customer, talks about the benefits their creative studio realizes from Ruddr.
Play Ruddr Video
In this video, Ideas United, a current Ruddr customer, talks about the benefits their creative studio realizes from Ruddr.

Official Downloads

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291 out of 292 Total Reviews for Ruddr

4.5 out of 5
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291 out of 292 Total Reviews for Ruddr
4.5 out of 5
291 out of 292 Total Reviews for Ruddr
4.5 out of 5

Ruddr Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RuddrQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Amanda N.
AN
Software Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

Ruddr offers the option to either enter the number of utilised hours or set a timer to calcuate time spent on a task, you can see allocated projects, roles and time expected to a project task. it offers detailed reports of captured time that can be exported to CSV, Excel and PDF. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

I have had no issues so far, but a feature to integrate to platforms like devops to capture tasks and time set for it to calculate estimated project time, or automatically start the ruddr timer when that task is changed from new to active until closed would be helpful Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

On Ruddr, you can see allocated projects, roles and tasks that you can log time against, as well as client billing estimates depending on allocated time per project. This helps with time tracking to make sure work progress goes in a timely manner and estimating client/project billing. Review collected by and hosted on G2.com.

Nteboheng M.
NM
Junior Software Developer/ Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ruddr?

Ruddr has made it easier for me and my colleagues to submit our time sheets, I quite like the fact that you can copy the previous weeks time entries. Its easy to navigate and understand, it intergrates well with our projects and everyday tasks. The UI is easy to follow and its very user centric. We had an issue a couple months back and the customer support was effecient and assisted us in a timely manner thus enabling us to be able to carry on with our daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

I haven't really come up with any issues so far whenever I user Ruddr, it is such an improvement from the previous software we used. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Makes it easier for the company to track our time entries and billable hours. Review collected by and hosted on G2.com.

AO
Managing Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

First, Ruddr was the ONLY time tracking tool that we looked at that perfectly met our needs, and I'm not just saying that. We are a professional services organization that bills resources on T&M hourly basis for both contractors and full time employees. We had trouble finding a product that accomplished the dynamic engagements we found ourselves in, but also that provided a platform that was simple and easy to navigate by our consultants + our administrative staff, who use Ruddr now daily, to see the current progress week-by-week, semi-monthly, or even monthly for each of our projects. The most important part is that all of the products we reviewed would have racked us over the coals with per person pricing. Because Ruddr's product is so good, I would be willing to pay more for the product (please don't charge me more too soon), but for an initial plan + onboarding implementation support (that was fantastic, thank you Jason), the cost was extremely reasonable and we're ecstastic we made this choice. For reference, we were operating off google sheets before. No longer. Also, the tool easily integrates with Quickbooks, where we do our billing. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

I dislike that the company doesn't have even more functionality outside of time tracking. If they have built a product this good, then I hope we can bring even more of our daily HR/Finance tasks internally with Ruddr, but the fact they are hyper focused on this particular area is why they have knocked it out of the park. Hope to see more in the future, but extremely happy with what we have! Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Ruddr allows us to onboard new clients and assign resources with extreme ease, and start to track our hours by project all in one screen. Easy for the consultant and for our administrative staff. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

We greatly appreciate your review Austin! We are 100% in alignment with you that Ruddr can and should do more for our customers over time. We have plans for some really impactful new features over the months and years ahead!

ES
Advisory CISO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

I love how full featured the product is while also maintaining a simple and intuitive interface. I'm able to be very flexible about how projects are created. For example, creating a project as time & material, flat-fee, or even monthly flat-fee with an hours budget are all possible. While the team is small, I expect Ruddr to scale with the business. Their customer service has always been very responsive and easy to reach. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

There are two things that Ruddr could improve.

1. Integrations. There just aren't very many integrations available. For us, Quickbooks is the most important, but if we ever wanted to move from QB to a different accounting solution, it would be difficult due to the lack of other integrations. This is just an observation. For us, it's not even an annoyance at the moment.

2. Reselling products. It is possible to resell products (very common as a vCISO), but it is a bit wonky. We do it by creating new projects dedicated to the product being sold to the customer. It would be useful if this was a standalone feature with screens and reports specific to reselling. This is a feature that we measurably improve our workflow. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

We are a small cybersecurity and compliance consulting agency that started in 2022 completely bootstrapped. We needed a tool from day 1 that supported solid customer, project, time tracking, invoicing, and Quickbooks integrations. Ruddr fit the requirements perfectly. Their billing model makes so much sense for a small consulting organization, but I expect us to keep using it even as we grow larger. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Hi Eric and thank you for this review! On the integrations topic, we are definitely going to be adding many more integrations moving forward. In addition to the QBO integration we have an accounting integration with Xero and will be adding Netsuite and Sage Intacct as well. Plenty of other integrations will be added in the future as well. Regarding product reselling, currently we do have the ability to invoice those via our "Other Items to Bill" ledger on the Accounting tab of the Edit Project drawer. We will look to expand that functionality over time though!

Steve F.
SF
Principal Consultant and Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

We are a tiny tiny little company... two people working part time. The fact that this enterprise class tool is available to us (for free, for now), is shocking. Especially in this world where you can't even have a glass of water on a plane without a fee. Ruddr does everything one would expect in the realm of time tracking, and can even invoice. We use Quickbooks for our accounting, and there's a bit of manual work to migrate the hours from Ruddr into Quickbooks - probably because I haven't figured out the integration quite yet - but it's NOTHING compared to the massive pain in the rubber parts it could be.

Of note, the reporting is tight. Very very clean and detailed. Pretty much everything you'd need to track and report for clients.

Also, how often do you get a product where, if you have a question, you can just chat with a developer in real time? The support is outstanding.

I'm sure one day these guys will sell this product for a gazillion dollars, and they'll deserve to. I hope they buy a nice boat with the proceeds and never have to work again. Until then, I'm very very happy to have Ruddr. Thanks so much. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

There's a rule about looking a gift horse in the mouth that I fully do not intend to violate here. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Tracking time detail for client work is so much easier with Ruddr. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Thanks so much for this review Steve! We love to see a title of "Life changing"!! We'll continue making Ruddr better for you with our weekly releases.

RA
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ruddr?

The UI is very responsive, looks minimal, and is feature rich as well. Shortcuts like "copy last week's row" etc makes work much easier we been using it as our daily tracker for an year and it's been amazing Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

The Ui Should offer some theming options Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

We can track bandwidth easily now, also we can manage time and resources easily which ultimately results in better cost management for the company Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Thanks for this review, Ripan! We appreciate your feedback and we'll keep working to improve the UI for you over the months and years ahead!

SL
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

I love the look and feel of the app. The thinking behind the functionality is very thorough... AND they have a roadmap of new functionality coming thick and fast which is really going to make Ruddr a game-changer. The support we have received through the trial, purchase, and onboarding has been second to none. They have gone way beyond expectations. In our situation, we migrated from another system... so Ruddr had a lot of work on their hands... but they managed brilliantly. This made implementation a breeze, which is great on top of an app that is already straightforward to use.

Ruddr is always open, always being used, and at the centre of what we do as a consulting firm. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

Ruddr is relatively new on the market and thus has some features that are still in the pipeline - if you need them. So, while using Ruddr, we are watching the new functions roll in every few weeks, which means any current gaps are being filled really quickly Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Managing client projects for improved delivery - managing the budget, resource management, time management, invoicing, checking workload to find available time, and most importantly, financial projections using reports. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Hi Shaun! Thanks for this review!! We will keep working hard to add the features and integrations that our users need. A lot of work ahead and we appreciate your input!

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ruddr?

What I like most about the software is the ease with which you can record your time, manage your projects and see the status of each one. As a user I mainly use it to record the hours worked on projects, this function is excellent and relatively easy to do. Integrating it with the projects is comfortable and simple since you can create them and add functions according to your needs and I like that a lot. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

What I like least about Ruddr is that it is not the most intuitive tool that exists and the fact that I can't access it on my mobile phone because it doesn't have a responsive design that allows me to do so. Some things are “hidden” in the menu and in sections where I would not expect these functions to be. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

The main problem that Ruddr solves in my work is the time and task management of the different projects we work on. It benefits us a lot because we have everything unified in one place and so not only us as users but also our project manager and other administrative positions have the control and the constancy of what each of us is spending our time on. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Thank you for your feedback! We are going to be improving our mobile apps and adding new functionality. Then, we will look at ways to make our web app more responsive as well. We can definitely make improvements there!

MV
Head of Project Management Office
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

The system is intuitive and easy to use. Lots of flexibility as well as extensive reporting options.

We've had fantastic support and guidance in onboarding and beginnning our Ruddr journey from the Ruddr team. Looking forward to the new functionality on the roadmap which will further enhance a great offering. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

At this stage I am missing the ability to customise reports. There is a workaround via Excel but look forward to being able to develop custom reports in Ruddr Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Ability to see status of multiple projects (in excess of 175 currently), including time, budget and resource management Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr

Thanks for this review, Myles! We definitely plan to add both custom fields and custom reports in the future. Stay tuned!

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ruddr?

I use to forget about submitting my timesheet, but ever since using Ruddr, it's timely email reminder keeps me on track to submit on time. Review collected by and hosted on G2.com.

What do you dislike about Ruddr?

Nothing much to say here. Probably no black theme to switch to. Review collected by and hosted on G2.com.

What problems is Ruddr solving and how is that benefiting you?

Ruddr is being used in my company to keep track of the employees ongoing projects, timimgs, timesheet tracking and a lot of other areas too. Review collected by and hosted on G2.com.