---
title: RPM BPO Reviews
meta_title: 'RPM BPO Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how RPM BPO works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---

# RPM BPO Reviews
**Vendor:** RPM BPO  
**Category:** [Outsourced Sales Companies](https://www.g2.com/categories/outsourced-sales-providers)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About RPM BPO
We're your nearshore outsourcing partner who specializes in customer experience, back office support, and sales development. We operate fully managed contact centers, augment existing customer experience teams, and build integrated or siloed CX operations from scratch. We can streamline back office processes, build back office teams at scale, and propel your business forward. Our team is fluent in English and Spanish, which allows our client companies to authentically connect with their customers. We take pride in our values and believe they separate us from the competition. Our values: People first — Treat people right and invest in them Leadership — This is the foundation of everything Growth mindset — There’s always a new mountain to climb Standard of excellence — Do great work and take pride in it everyday Our team consists of individuals from many walks of life - young adults, single parents, musicians, former athletes, chefs, artists - but most of all, we are honest hardworking people just like you, and we want to better our lives while doing great work. RPM nearshoring benefits include: - Quick ramp-up time - Scalable teams, start small and grow - Same time zone as the US and Canada - Bilingual in English and Spanish - In-tune with US work culture and trends Some of our outsourcing services include: - Customer Experience - Technical Support - Customer Retention and Recovery - Sales Development - Trust and Safety - ID/Document Verification - Insurance Claims Processing - Loan Document Processing - Legal Assistant - Medical Billing and Coding




## RPM BPO Reviews
  ### 1. Great Experience with a Great Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas R. L. | Sr. Sales Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about RPM BPO?**

Their team is communicative and friendly. I never felt like I was waiting for an answer or response very long.

**What do you dislike about RPM BPO?**

They may not be the best option for scaling a full time team, but that in and of itself is their biggest benefit as you can cancel or renew contracts once the term ends depending on business needs - indefinitely if needed.

**Recommendations to others considering RPM BPO:**

There are other options, but this is a much better solution than hiring part time workers via any of the contracting sites. They have reps, ready to go and can get up and running quickly.

**What problems is RPM BPO solving and how is that benefiting you?**

Hiring BDRs/SDRs in the US is expensive and sometimes a full time employee isn't necessary. RPM helped by offering a more cost effective alternative as well as contracts that fit the length of specific campaigns.



- [View RPM BPO pricing details and edition comparison](https://www.g2.com/products/rpm-bpo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+15%3A07%3A09+-0500&secure%5Bsession_id%5D=714b4b74-1a0e-420e-a5e9-e2b7a223f099&secure%5Btoken%5D=f38fb56cab2685964c9168cc245bb094b0e92a73f61317d97c78ede4b750d7cc&format=llm_user)

## RPM BPO Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Capabilities**
- B2B Lead Development
- Onboarding
- Lead Qualifying
- Qualified Meetings
- Sales Account Management
- Virtual Support

**Expertise**
- Demand Generation
- CRM
- Analytics Capabilities

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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