Top Rated RocketPhone.ai Alternatives
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RH
Roman H.
Growth Co-Founder
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about RocketPhone.ai?
Hi there! I must admit that after looking into RocketPhone, it's rather awesome. Their AI technology is incredible; it's like having a coach for your sales calls. It provides upsell opportunities and real-time advice. Very useful for increasing sales.
And how about the Salesforce integration? incredibly fluid. Many tedious tasks, such as recording calls and transcribing them, are automated by it. makes things a lot simpler so you can concentrate more on customer conversations and less on paperwork. Review collected by and hosted on G2.com.
What do you dislike about RocketPhone.ai?
Currently still exploring, but no negatives yet Review collected by and hosted on G2.com.
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There are not enough reviews of RocketPhone.ai for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Talkdesk
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Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
2
JustCall
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JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface.
Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations.
Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights.
Top JustCall features to watch out for:
★ Inbound & outbound calling
★ Send & receive SMS & MMS
★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer)
★ SMS Workflows & Bots
★ Multi-level IVR
★ Real-time agent assist
★ AI-powered SMS Copilot
★ AI coaching
★ Sentiment analysis
★ AI call scoring
★ Live call monitoring
★ Shared WhatsApp inbox
★ Automatic call distribution
★ Business phone numbers in 70+ countries
3
NICE CXone Mpower
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NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
4
Genesys Cloud CX
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The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
5
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Salesforce Service Cloud
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Nextiva
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