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RizePoint Reviews & Product Details - Page 2

RizePoint Overview

What is RizePoint?

RizePoint helps companies keep brand promises through their quality, safety, and supplier programs. For over 20 years, top brands worldwide have used RizePoint to collect and analyze meaningful quality data. It’s a tool that empowers quality leaders to spot trends and improve results in the food service, hospitality, retail markets and more. On average, RizePoint customers can expect 25% time savings on quality control inspections, and up to 62% improvement in noncompliance within the first nine months of use.

RizePoint Details
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Product Description

RizePoint provides tools for the food industry and supply chain that make it easy to manage the data collection, corrective action management, communications, reporting, and dashboarding of your operational programs.

How do you position yourself against your competitors?

RizePoint helps top companies worldwide keep brand promises. We empower quality teams to create transparency, spot trends, and drive improvement. You’ll go from reactive to proactive as you collect and analyze meaningful data to streamline quality programs in foodservice, hospitality, retail, and more. Our robust software helps companies gather data better, see issues earlier, and act faster to fix those issues before they become problems.


Seller Details
Seller
Rizepoint
Year Founded
1997
HQ Location
Salt Lake City, UT
Twitter
@RizePoint
449 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

AN
Overview Provided by:

Recent RizePoint Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good customer Service"
What I like about the player is its simplicity to install
AR
Art R.Enterprise (> 1000 emp.)
5.0 out of 5
"The Audit Program Rocks!"
Very user friendly application. The program downloads very fast.
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Mehany19"
very good system and great interface with IHG action plan, quality evaluation and audit
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RizePoint Media

RizePoint Demo - Search-Driven Analytics
Create beautiful views of any data set using real time Search-Driven Analytics. Powerful machine learning enables you to instantly find the data you need, and data you didn't know you needed.
RizePoint Demo - Audit Form Builder
Customizable form creation is intuitive and easy to use.
RizePoint Demo - Location Summary Pinboard
Your dashboard is customizable so you always see the data that is important to you.
RizePoint Demo - Management Dashboard
Setup your homepage to display the most relevant information immediately.
RizePoint Demo - Audit Results | Mobile Auditor
Display feedback instantly upon audit completion.
RizePoint Demo - Location Summary | Mobile View
Reports & Dashboards look great whether you are on your computer or using a mobile device.
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25 RizePoint Reviews

4.2 out of 5
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25 RizePoint Reviews
4.2 out of 5
25 RizePoint Reviews
4.2 out of 5

Overall Review Sentiment for RizePointQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospitality
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

Easy interface to use and is much more visually appealing compared to our past solution. I also like the ability to add videos now instead of just images. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Occasionally, the application does lock up and freeze when using it on an iPad. This is becoming less and less frequent however with occasional updates to the application. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

We use RizePoint to conduct hotel evaluations. The benefit of being able to conduct the entire evaluation using on device and one application is terrific. Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

We just switched from MA 360 to Rizepoint and the mobile app now allows you to search a question by keywords. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Unable to print a report from the rizepoint mobile app Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Quality and Brand Consistency. Allowing hotels to complete a self audit before the Quality Inspector comes. Review collected by and hosted on G2.com.

Response from Corey McGarr of RizePoint

Thank you for your feedback! I have passed your request for the ability to print reports from Mobile Auditor on to the Product team.

Verified User in Hospitality
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

In our busy world it is wonderful that RizePoint is easy to navigate and get what you need right away! Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

I would request that all the homepage screens should look exactly alike. Even with different user level access, the "additions" for more access items should be below the standard screen. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Ensuring that our brand and safety standards are being maintained and addressed. The benefit is that we are maintaining quality and safe hotels to guests. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

very good system and great interface with IHG action plan, quality evaluation and audit Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

the interface need some improvement and the system is very slow Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

yes very good system Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

IHG and hotel system Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

Helps maintain Quality and Assurance. Easy to train the team and develop. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Slow on Mobile phones or tablets. Better use is desktop. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Quality Control. Keeps records of previous inspections. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

What I like about the player is its simplicity to install Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

so far I am very satisfy with the player.and there is not much things to dislike it is functioning as expected Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

the business problem was to informed the guests about various product available to them while staying at the Candlewood Suites while also entertained them while waiting at the counter. Review collected by and hosted on G2.com.

AR
Regional Risk Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

Very user friendly application. The program downloads very fast. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Nothing, its all good. It exceeds my expectaions Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Multiple audits at several locations Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

The tool gives you fast results on what your areas of focus need to be Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

The set up takes some time, there are a lot of questions that must be filtered in order to get to the information that is helpful i.e . what standards are being looked at Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Better inter-dept communication on our areas of need Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

Love the new reporting dashboards. Corrective Action Management System (CAM) is a game-changer. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Communication and documentation lacking. Define details up front. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

Know what you're looking for and clearly define it. Ask for a detailed SOW. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

RizePoint is our one-stop shop for all compliance and contract-specific audits. We enjoy the ability to customize audits to suit client needs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

The auditing function is the most useful feature. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

The system is not very intuitive from a setup and maintenance perspective. It has been difficult to train end users on the system outside of the auditing app. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

We have been able to leverage it to identify and correct compliance issues. It has helped with accountability. Review collected by and hosted on G2.com.