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RizePoint Reviews & Product Details

AR
Regional Risk Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

Very user friendly application. The program downloads very fast. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Nothing, its all good. It exceeds my expectaions Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Multiple audits at several locations Review collected by and hosted on G2.com.

RizePoint Overview

What is RizePoint?

RizePoint helps companies keep brand promises through their quality, safety, and supplier programs. For over 20 years, top brands worldwide have used RizePoint to collect and analyze meaningful quality data. It’s a tool that empowers quality leaders to spot trends and improve results in the food service, hospitality, retail markets and more. On average, RizePoint customers can expect 25% time savings on quality control inspections, and up to 62% improvement in noncompliance within the first nine months of use.

RizePoint Details
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Product Description

RizePoint provides tools for the food industry and supply chain that make it easy to manage the data collection, corrective action management, communications, reporting, and dashboarding of your operational programs.

How do you position yourself against your competitors?

RizePoint helps top companies worldwide keep brand promises. We empower quality teams to create transparency, spot trends, and drive improvement. You’ll go from reactive to proactive as you collect and analyze meaningful data to streamline quality programs in foodservice, hospitality, retail, and more. Our robust software helps companies gather data better, see issues earlier, and act faster to fix those issues before they become problems.


Seller Details
Seller
Rizepoint
Year Founded
1997
HQ Location
Salt Lake City, UT
Twitter
@RizePoint
449 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

AN
Overview Provided by:

Recent RizePoint Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Good customer Service"
What I like about the player is its simplicity to install
AR
Art R.Enterprise (> 1000 emp.)
5.0 out of 5
"The Audit Program Rocks!"
Very user friendly application. The program downloads very fast.
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Mehany19"
very good system and great interface with IHG action plan, quality evaluation and audit
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0 people requested security information

RizePoint Media

RizePoint Demo - Search-Driven Analytics
Create beautiful views of any data set using real time Search-Driven Analytics. Powerful machine learning enables you to instantly find the data you need, and data you didn't know you needed.
RizePoint Demo - Audit Form Builder
Customizable form creation is intuitive and easy to use.
RizePoint Demo - Location Summary Pinboard
Your dashboard is customizable so you always see the data that is important to you.
RizePoint Demo - Management Dashboard
Setup your homepage to display the most relevant information immediately.
RizePoint Demo - Audit Results | Mobile Auditor
Display feedback instantly upon audit completion.
RizePoint Demo - Location Summary | Mobile View
Reports & Dashboards look great whether you are on your computer or using a mobile device.
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24 out of 25 Total Reviews for RizePoint

4.2 out of 5
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24 out of 25 Total Reviews for RizePoint
4.2 out of 5
24 out of 25 Total Reviews for RizePoint
4.2 out of 5

Overall Review Sentiment for RizePointQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RB
General Manager
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

I can perform quality control tasks on my mobile. Great for the hospitality business. When performing audits in throughout the property, it is nice not having to write everything down on paper, then have to retype it on the computer. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Sometimes transition to different pages can be slow. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

If you feel your quality control and risk management areas could improve, this tool is useful. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Helps us maintain brand standards and keep quality levels up. It helps improve the communication between the hotel management and the corporate office of the brand. It been a valuable asset in mutually protect each side's assets. Review collected by and hosted on G2.com.

Andrew W.
AW
Corporate Account Manager
Food & Beverages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about RizePoint?

RizePoint has given the company I work for the ability to manage and review audits like never before. Not only can you perform and store audits, you can also report on any of the information within the system. It has made is easier for us to put our focus in the right areas. Also, you can adjust specific dashboards and home pages so your users see the content that is important to their role. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Honestly, there are not many things I dislike about RizePoint. We have been using the system for about 6 months and the experience has been great. When I do have an issue, the support team addresses it quickly. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Audit management has never been easier. The benefits are having everything in one place along with the ability to report on the data collected from audits. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RizePoint?

The features and ability to be customized. The off app line ability. The ability to build or use client services to create custom reports. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Some parts of the platform are more difficult to use because they are legacy based; however the overall system is great.

The Main system that is used to build each audit is in need of a revamp. Also since being with the company we have had 3 client success managers, it seems that the company has a high turn over rate. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

Set-up is curtail and most important. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

We use the product to conduct cleanliness and condition audits at our resorts. Review collected by and hosted on G2.com.

Chadler M.
CM
Hotel Standards Specialist/Quality Consultant
Management Consulting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

I enjoy how user friendly the RiezePoint software is. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

I dislike the glitches that I constantly experience on a daily bases using Rizepoint. My screen often goes blank while using the software, forcing me to re-open to application. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

Overall I prefer Steton - RizePoint often experiences too many glitches - Customer support does not have explanation on how to resolve issue. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

I use Rizepoint daily to conduct Quality audits for my organization. I believe the software is more advanced than Steton (prior software used) however has more glitches. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

I like that it provides target dates for completing of tasks and assignments. It provides me with reminders when I am approaching a deadline, so I can complete my tasks on time. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

I find Rizepoint can be difficult to navigate if you don't know exactly where you need to go on the site. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

Take the time to learn the site. It is very helpful but navigation of the site can be tricky. Even more reason to play around with Rizepoint. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

I use it primarily to keep my action plans organized on up-to-date. It is great at providing me alerts so I don't miss any due dates. Review collected by and hosted on G2.com.

Annie 淑艳 W.
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

It can do so with a direct and convenient even no internet. We can check hotel's action plan at any time. We can receive monthly MAP status and then we can follow up. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

The audit report can not be moved automatically at any time to computer during audit. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

The audit report can not be moved automatically during audit, so it is not convenient to show hotel engineer during audit. Review collected by and hosted on G2.com.

Ehab M.
EM
General Manager Crowne Plaza Philadelphia /Cherry Hill
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RizePoint?

Very great and easy to use, I am so happy IHG using Rizepoint for the action plans and contact with IHG. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

The interface need more options and improvements Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Hotel and hospitality business Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about RizePoint?

This is a great resource for our needs and is something I use on a daily and weekly basis. There are plenty of different platforms within that simplify my searches, etc. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

I do not have many dislikes about the product...occasionally, it takes time to load specific files or pull certain forms but they are usually lengthy forms so I understand. Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

na Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

It helps me pinpoint specific standards to address as well as preventative measures to stay ahead of issues. Helps to stay ahead of curve and keep you on track for yearly and quarterly tasks, also plenty of resources when unsure where to go. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RizePoint?

Photo Markup and Videos make it easy to show what we are looking at Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Unable to upload multiple photos at one time, this would help when taking so many photos Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

I think this is a great product that can help any company compelte evaluate themselfes or clients Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Everything is at your fingertips and you don't need to you additional platforms Review collected by and hosted on G2.com.

DH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about RizePoint?

Software is confusing for users. Needs to be more user friendly. Customer Service Team is friendly and resolves issues quickly. Review collected by and hosted on G2.com.

What do you dislike about RizePoint?

Software is confusing for users. Needs to be more user friendly Review collected by and hosted on G2.com.

Recommendations to others considering RizePoint:

I wouldn't recommend the software as it is now. It needs improvement to make it more user friendly. Review collected by and hosted on G2.com.

What problems is RizePoint solving and how is that benefiting you?

Audits. Better reporting and tracking of data. Review collected by and hosted on G2.com.