RingEX Features
What are the features of RingEX?
Basic Communication
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
Advanced Features
- Hold Music
- Automated Attendants
- VOiP Number
Access
- Software Pairing
- Browser Extension
- Individual Download
Collaboration Tools
- Screen Sharing
Meeting Coordination
- Scheduling
Software Type
- Mobile
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RingEX Categories on G2
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Basic Communication
Phone Calls | Based on 360 RingEX reviews and verified by the G2 Product R&D team. Enables users to place phone calls over the internet. | 90% (Based on 360 reviews) | |
Video Calls | Based on 270 RingEX reviews and verified by the G2 Product R&D team. Enables users to place video calls over the internet. | 82% (Based on 270 reviews) | |
Instant Messaging | Based on 292 RingEX reviews and verified by the G2 Product R&D team. Enables users to send instant messages over the internet. | 87% (Based on 292 reviews) | |
Screen Sharing | Based on 245 RingEX reviews and verified by the G2 Product R&D team. Enables users to share screens over the internet. | 82% (Based on 245 reviews) | |
Conference Calls | Based on 301 RingEX reviews and verified by the G2 Product R&D team. Enables multiple users to make phone or video calls over the internet at once. | 85% (Based on 301 reviews) | |
Desk-to-Desk Calls | Based on 308 RingEX reviews and verified by the G2 Product R&D team. Enables users to contact one anothers through mobile phones and landlines. | 90% (Based on 308 reviews) |
Advanced Features
Hold Music | As reported in 317 RingEX reviews. Offers users the option to play music for contacts who are on hold. | 82% (Based on 317 reviews) | |
Automated Attendants | Based on 281 RingEX reviews and verified by the G2 Product R&D team. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. | 84% (Based on 281 reviews) | |
VOiP Number | Based on 334 RingEX reviews and verified by the G2 Product R&D team. Offers users a unique number that can be dialed from anywhere. | 91% (Based on 334 reviews) |
Access
Software Pairing | Based on 268 RingEX reviews and verified by the G2 Product R&D team. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. | 82% (Based on 268 reviews) | |
Browser Extension | Based on 279 RingEX reviews and verified by the G2 Product R&D team. Allows users to download the tool along as an extension to their browser of choice. | 83% (Based on 279 reviews) | |
Individual Download | Requires users download the software on its own. This feature was mentioned in 303 RingEX reviews. | 86% (Based on 303 reviews) |
Documents
Editing | Based on 126 RingEX reviews. Ability to edit documents directly in the platform. | 79% (Based on 126 reviews) | |
Document Signature | Recipients can electronically sign documents when they are sent. This feature was mentioned in 120 RingEX reviews. | 74% (Based on 120 reviews) | |
Storage | Based on 127 RingEX reviews. Ability to store an unlmited amount of faxes. | 82% (Based on 127 reviews) |
Sending
Fax Number | As reported in 140 RingEX reviews. Chose between a local, international or toll-free number to send faxes from. | 91% (Based on 140 reviews) | |
Existing Numbers | As reported in 137 RingEX reviews. Integrate your existing fax number with the software. | 93% (Based on 137 reviews) | |
Cross-Platform Sending | Send a fax from the platform, a mobile app, or an email account. This feature was mentioned in 125 RingEX reviews. | 89% (Based on 125 reviews) | |
Unlimited Sending | Ability to send an unlmited amount of faxes from your account. This feature was mentioned in 129 RingEX reviews. | 92% (Based on 129 reviews) | |
Contact Management | Based on 131 RingEX reviews. Ability to store and manage your addess book within the platform. | 89% (Based on 131 reviews) | |
Alerts | As reported in 131 RingEX reviews. Recieve notifications of new faxes on any platform. | 92% (Based on 131 reviews) |
Host Tools
Branding | Allows hosts to add official branding to their webinar. This feature was mentioned in 64 RingEX reviews. | 84% (Based on 64 reviews) | |
Role-based Access | Allows hosts to gate access to specific tools based on role. This feature was mentioned in 69 RingEX reviews. | 86% (Based on 69 reviews) | |
Recording | Based on 79 RingEX reviews. Allows hosts to record webinars for later viewing. | 90% (Based on 79 reviews) |
Attendee Tools
Registration | Based on 73 RingEX reviews. Allows attendees to register for webinar attendance within the application. | 87% (Based on 73 reviews) | |
Attendee Live Chat | Allows attendees to interact with one another via chat in real time. 73 reviewers of RingEX have provided feedback on this feature. | 89% (Based on 73 reviews) | |
Polls and Surveys | Allows attendees to participate in polls and surveys posted by the host. This feature was mentioned in 56 RingEX reviews. | 81% (Based on 56 reviews) |
Post-Event Tools
Event Analytics | Based on 53 RingEX reviews. Provides insights into event performance (viewers, downloads, etc.). | 85% (Based on 53 reviews) | |
Attendee Reports | Based on 55 RingEX reviews. Consolidates attendee information for analysis. | 84% (Based on 55 reviews) |
Integrations
Social Media Integration | As reported in 47 RingEX reviews. Integrates with social media sites to allow for streaming across sites. | 82% (Based on 47 reviews) | |
Software Integrations | As reported in 54 RingEX reviews. Integrates with outside software to provide other features. | 85% (Based on 54 reviews) |
Features
Voicemail to Email | Based on 44 RingEX reviews and verified by the G2 Product R&D team. Transcribes voice messages to email. | 86% (Based on 44 reviews) | |
Voicemail to SMS | Based on 39 RingEX reviews and verified by the G2 Product R&D team. Transcribes voice messages and delivers them via text message. | 80% (Based on 39 reviews) | |
File Sharing | Based on 43 RingEX reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users. | 83% (Based on 43 reviews) | |
Voice Conferencing | Based on 41 RingEX reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences. | 83% (Based on 41 reviews) | |
Video Conferencing | Based on 42 RingEX reviews and verified by the G2 Product R&D team. Can host video conferences. | 85% (Based on 42 reviews) | |
Conference Transcripts | Based on 39 RingEX reviews. Records and transcribes voice and video conferences. | 79% (Based on 39 reviews) |
Extensions
Tenancy Flexibility | Based on 39 RingEX reviews and verified by the G2 Product R&D team. Can be deployed as a single-tenant or multi-tenant product. | 85% (Based on 39 reviews) | |
Native VoIP | Based on 41 RingEX reviews and verified by the G2 Product R&D team. Contains its own IP telephony system. | 85% (Based on 41 reviews) |
Collaboration Tools
Screen Sharing | Based on 215 RingEX reviews. Able to share your desktop screen or an application with the rest of the conference. | 91% (Based on 215 reviews) | |
Presentations | Based on 106 RingEX reviews. Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. | 90% (Based on 106 reviews) | |
Whiteboarding | As reported in 80 RingEX reviews. Provides a virtual whiteboard for collaborative use. | 86% (Based on 80 reviews) | |
Live Chat | Conferences have a text chat feature. 103 reviewers of RingEX have provided feedback on this feature. | 89% (Based on 103 reviews) | |
Hand Raising | Allows conference participants to notifiy conference hosts when they want to speak. This feature was mentioned in 87 RingEX reviews. | 91% (Based on 87 reviews) |
Meeting Coordination
Scheduling | Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. 206 reviewers of RingEX have provided feedback on this feature. | 88% (Based on 206 reviews) | |
Recording | Conferences can be recorded for future use with native functionality. This feature was mentioned in 198 RingEX reviews. | 90% (Based on 198 reviews) | |
Participant Permissions | As reported in 188 RingEX reviews. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. | 89% (Based on 188 reviews) | |
One-Click Join | Allows users to join a conference without requiring a download or a sign-in 109 reviewers of RingEX have provided feedback on this feature. | 90% (Based on 109 reviews) |
Software Type
Mobile | Based on 204 RingEX reviews. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. | 89% (Based on 204 reviews) | |
Browser Application | Conferences can be launched within a browser without requiring a user to download an application to their desktop. 105 reviewers of RingEX have provided feedback on this feature. | 89% (Based on 105 reviews) | |
Desktop Application | As reported in 121 RingEX reviews. Software is available as a downloadable desktop application. | 92% (Based on 121 reviews) |
Platform
Omnichannel | Allows inflow of requests through various digital channels such as email, social media, etc. 155 reviewers of RingEX have provided feedback on this feature. | 81% (Based on 155 reviews) | |
Mobile Access | As reported in 184 RingEX reviews. Allows users to access the software using mobile devices. | 90% (Based on 184 reviews) | |
Queue Management | Provides queue management in case of increase in case/call inflow. 173 reviewers of RingEX have provided feedback on this feature. | 86% (Based on 173 reviews) | |
Call Routing | Based on 180 RingEX reviews. Allows distribution of incoming calls to agents. | 89% (Based on 180 reviews) | |
Call Back | Allows users to request a call back. 172 reviewers of RingEX have provided feedback on this feature. | 87% (Based on 172 reviews) | |
IVR | Offers IVR (interactive voice response) for interaction between customers and a computer operated phone system. 165 reviewers of RingEX have provided feedback on this feature. | 84% (Based on 165 reviews) | |
Automatic Call Distribution | Allows automatic distribution of incoming calls to the agents. This feature was mentioned in 172 RingEX reviews. | 86% (Based on 172 reviews) |
Workforce Management
Call Monitoring | Allow managers/supervisors to monitor calls for quality assurance purposes. 173 reviewers of RingEX have provided feedback on this feature. | 87% (Based on 173 reviews) | |
Performance Evaluation | Allows managers/supervisors to evaluate the performance of agents. This feature was mentioned in 169 RingEX reviews. | 85% (Based on 169 reviews) |
Administrative
Call Recording | Allows supervisors/managers to record and review telephone conversations of agents. 176 reviewers of RingEX have provided feedback on this feature. | 87% (Based on 176 reviews) | |
Reporting & Dashboards | Based on 174 RingEX reviews. Report on historical or real-time call center performance metrics, and access data through highly visual dashboards. | 85% (Based on 174 reviews) |
Basic Communication - Cloud PBX
Call Management | Supports incoming calls, call forwarding, transferring and conferencing. 33 reviewers of RingEX have provided feedback on this feature. | 88% (Based on 33 reviews) | |
Communication Management | Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business. This feature was mentioned in 32 RingEX reviews. | 88% (Based on 32 reviews) | |
Scalability | Based on 32 RingEX reviews. Scales to add additional phone capacity in order to accommodate growth in an organization. | 89% (Based on 32 reviews) | |
Integrations | As reported in 31 RingEX reviews. Integrates with business tools such as CRMs, APIs, browsers, business music and more. | 78% (Based on 31 reviews) | |
Mobile Accessibility | As reported in 32 RingEX reviews. Able to connect with employee's mobile devices for further ease of access. | 90% (Based on 32 reviews) | |
Accessibility | Based on 31 RingEX reviews. Accessible from any location with wifi connection via cloud infrastructure. | 87% (Based on 31 reviews) |
Advanced Features - Cloud PBX
Security and Compliance | Based on 28 RingEX reviews. Ensures security of voice communications with encryption for calls. | 85% (Based on 28 reviews) | |
Analytics and Reporting | Provides call analytics based on data such as call volumes, durations, and other metrics. This feature was mentioned in 30 RingEX reviews. | 84% (Based on 30 reviews) | |
Support and Reliability | Provides virtual technical support for business communication services for improving phone performance. This feature was mentioned in 30 RingEX reviews. | 83% (Based on 30 reviews) | |
Automated attendant | Based on 31 RingEX reviews. Offers an automated attendant to field calls when employees are unavailable. | 89% (Based on 31 reviews) |
