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Ringba Reviews & Product Details - Page 4

Ringba Overview

What is Ringba?

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com

Ringba Details
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Ringba Community
Languages Supported
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Product Description

Ringba provides call tracking to businesses, pay per call networks, brokers, agencies and performance marketers of all sizes.


Seller Details
Seller
Ringba
Year Founded
2016
HQ Location
Dover, Delaware
Twitter
@ringba
1,143 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Description

Ringba provides enterprise grade call tracking to businesses, pay per call networks, agencies and performance marketers of all sizes. We give our client's unparalleled real-time tracking and analytics like no one else in our industry. Our detailed reporting is designed for media buying, click arbitrage, and massive scale. All without contracts, minimums, or overages. To learn more, give us a call at (800) 8
4-5000 or connect with our team at sales@ringba.com


Adam Y.
AY
Overview Provided by:
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Recent Ringba Reviews

Manuel F.
MF
Manuel F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Support is always very patient and helpful"
It's very convenient to work on, and when you don't know how to do something, support can either explain it or do it for you
RW
Ryan W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Product, Even Better Support"
There is a lot to love about Ringba, but one of the most helpful things has been their easy-to-use support feature. Whenever I have a question abou...
Nathan E.
NE
Nathan E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ringba is unmatched"
Everything from tools to support is the best. I use it daily for my agency. I can initiate new campaigns with ease. It plugged right into our day t...
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Ringba Media

Ringba Demo - Dashboard
Navigate your Ringba portal with ease.
Ringba Demo - Reporting
Filter, group, sort, search, and drill into your data how and when you want with immediate results.
Ringba Demo - Insights
Get a complete overview of your performance metrics and call analytics data.
Ringba Demo - Interactive Voice Response (IVR)
Quickly build IVR menus and caller prompts with our intuitive drag-and-drop interface.
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Video Reviews

150 Ringba Reviews

4.9 out of 5
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150 Ringba Reviews
4.9 out of 5
150 Ringba Reviews
4.9 out of 5

Ringba Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RingbaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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WK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Ringba has a useful tracking and analytics system Review collected by and hosted on G2.com.

What do you dislike about Ringba?

So far I do not have specific issues right now Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Provide me with phone different numbers for publishers to use and even they have free toll Review collected by and hosted on G2.com.

Terran M.
TM
Blacksmith
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Their pay-per-call training has been an outstanding resource for getting up to speed.

Offering it in free video format as well as blog posts helped me integrate the information.

I feel like it has provided me with a clear path toward pay-per-call success. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

The dashboard can be a little tricky to navigate for someone new. However, a quick message to support and my onboarding and payment approvals were completed within a couple hours. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba solves the problem of knowing exactly what is going on with my inbound calls. From initial pickup to closing the sale, I have greater transparency throughout the process.

Without it, I would be relying on the reporting of industry buyers. Review collected by and hosted on G2.com.

Pauline N.
PN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

The interface of Ringba makes the system intuitive and easy to use. Our previous system had the bare bones version of pay per call and our current tracking system doesn't support pay per call at all. Ringba has a lot of features for us to use to optimize our offers. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Sometimes the support team will link me to an article I've already read when I'm reaching out about an issue. I'm reaching out to chat support because the articles are not detailed enough or not written in a way that is easily digestable. There are also a few things that I would like to be adjusted such as the sensitivity of campaign name changes as well as a more detailed history of changes to something, etc. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Our previous system had the bare bones version of pay per call and our current tracking system doesn't support pay per call at all. Ringba has a lot of features for us to use to optimize our offers. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Ringba is extremely easy to use. It really allows you to be in full control. They are constantly taking feedback into consideration and introducing new features that makes our lives easier. Their support team is second to none, they are always willing to lend a helping hand. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Not much to dislike honestly. If anything maybe being able to add the same DID to a routing plan if they are named differently. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Tracking and optimizing has never been easier Review collected by and hosted on G2.com.

Nicolò P.
NP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Ringba is the most amazing inbound call tracking and analytics platform around. It helps me grow my pay per call business. It has everything I need to manage my campaigns, maximize ROI and optimize my campaigns on traffic sources. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Might be a bit overwhelming to setup at first. But support is just SO amazing and available that you definitely won't be stuck for long as a beginner. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba allows me to track with the best accuracy all the call campaigns I run on paid media. It has many advanced features I can use to setup my own flows with direct buyers, thus allowing me to grow my business outside of the affiliate space. Review collected by and hosted on G2.com.

ÉT
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

The support was outstanding, I called Ringba and they were very helpful, taking the time to answer all of my questions. Then, once I signed up, the tutorial video was clear and gave me a good idea of all the features I could use for call tracking and how to use them. They did a great job making relatively complex stuff easy to understand.

Compared to other competitors, their pricing is very good and they don't upsell you for basic features. The whitelabel buyer portal is especially useful. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I haven't had the chances to extensively use the software and all its features yet, but everything works well for now. The only thing I wished they offered is SMS support to receive SMS messages on DIDs, as some competitors offer this service. But if you're looking for call tracking only, Rinbga is great. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

I needed a call tracking software for inbound calls to sell calls to local service providers. Ringba allows me to reroute calls generated directly to a list of buyers according to my own preferences. It's also great for my clients (the service providers who buy my calls), since they can have detailed reports about the calls they receive from me, which is a lot better than having to set up my own platform, or making a google sheets and syncing the data through SQL. Review collected by and hosted on G2.com.

MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ringba?

I have been lucky enough to meet Ringba at ASW23, work extensively with their sales team (Bob), and then sign up for the platform. Literally could not have made a better choice for a platform as they seemingly stand alone in this category. The platform is sophisticated, easy to setup out of the box with little to no dev work, number pool technology is amazing and second to none, chat support is 5 stars and always there to help with any small or large question if you are new. And we haven't even launched our pay per call affiliate program yet... Over all a great experience from day 1 and I give anyone my top recommendation. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Would like to get intros to Pay Per Call Networks so we can vet which platform would do best with our offer. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba solves our challenge with swapping out phone numbers on our landing pages in ways that other platforms can't. For instance, with Ringba's number pool technology, we are able to see our call data on a much more granular level which we could not find elsewhere and, frankly, were flying in the dark with other platforms. Review collected by and hosted on G2.com.

WG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ringba?

The reps are highly responsive, especially in inch situations. For example, we had an issue where we accidentally dropped a number from a live campaign, and they were able to recall the number for us immediately. If this weren't done quickly, it would have resulted in lost business and wasted money for the Co. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I would only say that the singular charges for numbers can be tricky. We have days where we procure large amounts of numbers, resulting in singular transactions on the cards per number ordered, which signifies fraud to the card carriers. So maybe this issue could be avoided if there was a way to do batch charges on numbers. As a result, our cards get shut down occasionally, and the carriers can't do anything about it. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Call management is complex when you get thousands a day. Ringba allows us to direct our calls to targets with minimal time waste swiftly. The data provided is also a good ledger to check against our internal analytics. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Unmatched customer service and sales team that is always happy to help grow your business. They've provided quick help to expand our insights, identify our strengths, and feel more confident in our business than ever before. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Little to nothing -- I wish more of the companies that we worked with were using it and had a better understanding of it -- i do wish that there was a function to listen to live calls or incorporate the revenue from live calls before they've ended to the total revenue. But there's very little to dislike about RIngba. It's hard to find something. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Unmatched tracking and real time reporting, optimization, and campaign management to make sure we can have the highest profitability possible with our advertising campaigns. We've been able to find new things to scale and reach new heights as a company Review collected by and hosted on G2.com.

Matthew Z.
MZ
Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Ringba?

I love the flexibility I get with Ringba. It’s not restrictive like other platforms and the ability to customize the platform to my specific needs is awesome. The interface is extremely easy to use and I can do anything I want without having to worry about managing the technology or the cost of a developer. I love all the data and metrics that Ringba provides, rather than me having to take all that data and have to figure it out myself. Ringba has made life way easier and my clients absolutely love using it.

Ringba’s customer service is the best in the business and working with their team is incredible. Shane Hitchcock specifically has blown me away with his support and assistance. Not only do they provide rock star support, they have hooked me up with some very profitable relationships. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

There’s a small learning curve and it can be a little complex if you’re switching from another platform but their customer support is on point and they’re standing by to help you with anything you need. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

I was using my own proprietary technology before deciding to take the leap and switch to Ringba. Everything was cluttered, inefficient and restrictive but now it’s streamlined. I would never have been able to grow and scale my business like I have without Ringba.

If you are a network and you’ve used Invoca or Retreaver then you need to know that Ringba is far superior, they are the next-level. If you are an affiliate, I hope you are lucky enough to work with a network that runs on Ringba. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba IS the pay per call industry. They have been instrumental in creating a real industry around Pay Per Call especially with their communities and Facebook Groups. Without a doubt, they have the best technology for networks and affiliates to run their business on and their customer service is the best in the business. Review collected by and hosted on G2.com.