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We ran an extensive search earlier this year to look for products catered to recurring revenue and usage based businesses. We looked at all the traditional GLs and the the rev rec/invoicing and reporting point solutions. Once we came across Rillet it was clear that they were the best fit, combining all the key functionalities SaaS cos need from integrations with Hubspot and Salesforce, ability to do SaaS metric reporting directly in the software and also have all the necessary supporting schedules right in the GL. The team has been great and very thoughtful with our detailed questions during onboarding.
Rillet's CS team has been outstanding, they are available and dedicated to helping us transition from our previous systems. Review collected by and hosted on G2.com.
The integration with Float is only partially automated. It would be great if we could have a way to mass delete option if there is a lot of mistakes in imports made. Review collected by and hosted on G2.com.
52 out of 53 Total Reviews for Rillet
Overall Review Sentiment for Rillet
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Firstly, Rillet's implementation team is top-notch, stacked with finance and accounting experience, and ensures an incredibly smooth onboarding. Secondly, the platform is intuitive and helps to automate several key workflows to allow finance teams to become more strategic and have confidence that their underlying ERP data is accurate. The contract-to-cash workflow, deferred revenue automation, and prepaid expense automation alone save us so much time and make this tool pay for itself. I can't recommend this highly enough for all companies, but particular SaaS and usage-based businesses. Review collected by and hosted on G2.com.
None, apart from some usual early-stage UI improvements that the team is already working on and very receptive to receiving feedback on. Review collected by and hosted on G2.com.
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Previously we calculated deferred revenue manually each month. This worked ok when it wasn't that many customers but was increasing in complexity as customer count grew quickly. Unique deal structures (split payments, quarterly invoices etc) were also becoming more common. Rillet calculates our deferred revenue automatically, handles all customer invoices and automatically books the JEs. We also appreciate the ability to run prepaids directly in the software. Overall, we've shaved time off our close and can trust the numbers are right. Review collected by and hosted on G2.com.
We are very happy with Rillet and their response to our needs and requested updates! Review collected by and hosted on G2.com.
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Unlike Quickbooks Desktop, Rillet has streamlined our expense management with its seamless Brex integration. Transactions from Brex automatically flow into Rillet and are matched during the cash reconciliation process, saving us significant time and ensuring accuracy. The team has been great to work with too; On-boarding was seamless. Review collected by and hosted on G2.com.
I would like if the account drop down when choosing from the COA would show the parent to sub accounts. We have a couple sub accounts that have the same name, so I have to remember which account number is correct. Review collected by and hosted on G2.com.
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We use Rillet to streamline and automate our revenue recognition workflows. We used to manually create journal entries to record our software subscription revenues. Rillet has a workflow to help with contract and invoice matching, as it syncs data from both Salesforce and Stripe. They also reconcile Stripe payouts automatically, which has been a time saver. Rillet also integrates with Rippling and Ramp, which automates journal entries for payroll and A/P. The Rillet team has been amazing and very communicative. The team hit the ground running to help with implementation and the platform has been very intuitive. Review collected by and hosted on G2.com.
With any new disruptor, there were a few hiccups when first working in the product. However, Rillet's team has been very quick to release solutions and workflows to help streamline our month-end close process. Review collected by and hosted on G2.com.
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Rillet has native integrations with Salesforce and Stripe, this allows us to have a clear picture of revenue by customer. I used to spend multiple days each month calculating that information, juggling between CSV downloads and complex formulae in several spreadsheets. Deferred revenue was a nightmare to parse. Now revenue by customer and deferred revenue calculations are all automated and a breeze to navigate within Rillet. Rillet's prepaid automation is super handy too. Ditching my Excel based supporting schedule for prepayments has been a boon to my month end processes. The Stripe reconciliation engine reconciles payouts and fees automatically. The Rillet team is rolling out new updates to the platform weekly, and it's been great to see how the product has evolved since we started working with them. Review collected by and hosted on G2.com.
They don't have a native integration with one of our AP tools: the workaround is pretty straight forward with a CSV upload/download process that Rillet's engineering team customized for us, but I'm hoping they roll out a native integration at some point. There's no fixed asset register yet. Review collected by and hosted on G2.com.
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Using Rillet has really streamlined our financial processes. The automation of revenue workflows, especially invoicing and detailed reporting, has been a game-changer. Rillet ensures that all invoices are generated and tracked accurately, while providing comprehensive insights into deferred and recognized revenue. This automation has made it effortless to monitor payments and maintain cash flow stability. They also integrate seamlessly with Ramp, which we use for employee expenses and vendor bill pay. Additionally, their customer support via our account manager has been unmatched. I highly recommend Rillet to any business aiming to streamline and automate their accounting processes. Review collected by and hosted on G2.com.
Improving the automatic sync feature to better support international banks would enhance the efficiency and convenience of managing our global financial transactions. Review collected by and hosted on G2.com.
Implementation team includes accountants that have a technical understanding of the data and can make recommendations off of their real world accounting experience. They also took on all the heavy lifting of pulling our historical data and making sure everything reconciles day one. We were concerned the transition from NetSuite would be stressful but Rillet team and systems made it so easy. Review collected by and hosted on G2.com.
None. The staff and software seems very professional. Review collected by and hosted on G2.com.
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Rillet has streamlined and automated our revenue processes across Salesforce and Stripe including mulitple products and product types (e.g. usage). The accounting and reporting automations have helped us save several days every month in terms of close time, improved accuracy and allowed the team to uplevel their work and focus on strategic initiatives. A significant gain we've experienced with Rillet is revenue recognition entries are booked automatically and all MRR/ARR and Deferred Revenue schedules tie up nicely to the GL. With mostly automated, detailed accounting entry, Rillet has helped with data integrity, which has improved management discussions internally as we now focus on the implications of the numbers vs. trying to debate the numbers themselves. The team has been phenomenal to work with, they ran the entire implementation process for us and we were up and running quickly. Review collected by and hosted on G2.com.
Nothing significant. We do see thougtful product improvements each month. Review collected by and hosted on G2.com.
Rillet has the potential to significantly transform the revenue reconciliation process for venture-scale SaaS companies. By moving from a labor-intensive manual approach utilizing Excel—often susceptible to errors—to a fully automated system, organizations could realize substantial time savings and reduce the incidence of human error. This would facilitate a more straightforward reconciliation of deferred revenue with the invoice schedule each month, enabling teams to concentrate on higher-level strategic tasks. The resulting enhancement in productivity and decision-making could greatly improve overall operational efficiency. Review collected by and hosted on G2.com.
We have provided some early feedback on UI improvements which the Rillet team has built since. Review collected by and hosted on G2.com.
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Rillet has been incredibly useful in compiling revenue data clearly. The various reports, such as revenue-by-customer analysis, make month-end close analysis quick and efficient. Additionally, the website is user-friendly, easy to navigate, and customizable. Whenever we have questions, the team is always eager to help and ensures a great user experience. Review collected by and hosted on G2.com.
I’m looking forward to features that allow more flexibility for revenue recognition adjustments (like for voided invoices and credit memos) to better align with the service period. This will help streamline and enhance the month-end close process. Review collected by and hosted on G2.com.