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RicohDocs Reviews & Product Details

Varun K.
VK
Senior Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

It manages the files very efficiently. It makes the files really easy to find the documents and change its contents. It also has cloud support, so you don't need to worry about the size of your hard disk.It is also available on mobile devices which makes it possible to retrieve data even when one is away from their computer. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

It has really cloggy UI. Secondly, it is hard to learn and its ancient UI doesn't help a bit. It is buggy and sometimes just crashes for no reason. Review collected by and hosted on G2.com.

Recommendations to others considering RicohDocs:

If you are looking for a modern looking software stay away for it. Except that it is really good at document management. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

It is helping us to manage our documents without any hassle. Its cross platform compatibility really saved us a lot of time. Review collected by and hosted on G2.com.

RicohDocs Overview

What is RicohDocs?

RicohDocs, a high-performance Document Management and Office Automation System from Ricoh offers the power of enterprise document management to mid-sized and large organizations.

RicohDocs Details
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Product Description

RicohDocs, a high-performance Document Management and Office Automation System from Ricoh offers the power of enterprise document management to mid-sized and large organizations.


Seller Details
HQ Location
New Delhi, India
Twitter
@RicohIDC
116 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Ownership
BSE: 517496

Recent RicohDocs Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Excellent Document Management System"
RicohDocs is an excellent document management system that streamlines business processes with its user-friendly interface and robust features. It o...
Jason O.
JO
Jason O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Office automation made simple for the average user"
I really like everything. Its integration with mobile. Its easy to use. Its build in automation. How it manages my documents and recods. how it...
PG
Payal G.Mid-Market (51-1000 emp.)
4.5 out of 5
""RicohDocs: A Document Management Solution ""
1- Collaboration Tools : User often find the collaboration features of RicohDocs to be valuable . this foaster better teamwork and enahance collabo...
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RicohDocs Media

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19 out of 20 Total Reviews for RicohDocs

4.0 out of 5
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19 out of 20 Total Reviews for RicohDocs
4.0 out of 5
19 out of 20 Total Reviews for RicohDocs
4.0 out of 5

RicohDocs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

RicohDocs is an excellent document management system that streamlines business processes with its user-friendly interface and robust features. It offers seamless document storage, retrieval, and sharing capabilities, making it ideal for teams aiming to enhance productivity and collaboration. The integration options and customizable workflows are particularly noteworthy, allowing organizations to adapt the platform to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

Initial Setup and Cost could be more better. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

Dcoument Management, Retrival of Documents. Sharing Capabilities Review collected by and hosted on G2.com.

Jason O.
JO
Chief Operating Officer/CMO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about RicohDocs?

I really like everything. Its integration with mobile. Its easy to use. Its build in automation. How it manages my documents and recods. how it integrates into MS Office. And lets not forget on the desktop HOT FOLDER. It is a life saver. I dont have to go serching for docs, or sort through all the mess with google docs. I use it everyday with ease. I haven't had to use customer support yet but im sure it is easy as well. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

There really isnt anything that I don't like that I have found yet. I'm sure that there will be something, as any and every app has their issues. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

It is helping to keep me organized in ways that I haven't been able to for years. There are so many systems out there that just don't work. This one does. Review collected by and hosted on G2.com.

PG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

1- Collaboration Tools : User often find the collaboration features of RicohDocs to be valuable . this foaster better teamwork and enahance collaboration within organizations

2-Document Security : Security is a crucial aspect of document management, and RicohDocs offer robust security features

3-Serach Functionality : the search functionality in RicohDocs is often praised tools by users Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

1-Customization Limitations : Some users face a issue with their limitations in term of Customizations certain aspect of RicohDocs to align with their specific bussiness requirements

2-Integrations challenges : In this their face challenges when we integrate the software with others system and applications

3-Performance issue : Some user reported about performance issues, their is slow loading times when weworking with large Volume documentations Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

RicohDocs have solving some challenges and offers some benifits experienced by users can vary depending on their organizational needs , implementations nd utilizations or RicohDocs. organizations should evaluate the solution based on their specific requirement to determine the potential benifits . Review collected by and hosted on G2.com.

Shivangi A.
SA
Information Technology Development Program Member
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

It is amazing how I can control access to various parts of my document using RicohDocs. It is an affordable tool with a lot of customisation tools available. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

It is suitable for a small team like ours. But I think it will be challenging to work with RicohDocs when we expand our team because of the various limitations of the tool. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

Security and ensuring access to the correct people for my documents are of utmost importance in the business I am involved in. RicohDocs helps me solve this problem and is a remarkable document management tool. Review collected by and hosted on G2.com.

SP B.
SB
Associate Manager Account Based Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

The best part is you can assign access to various sections based on the users role in your company. For example: we have analyst in our companies who have certain access and can edit a part of document, where as leadership team have all right access. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

It is a bit old scholl product. I recomend this if you have a small team (less than 50). For bigger team you should invest in other tools. This tool can ,make your day tough as when you have lot of people joining your team you might need to create account and assign certain roles. This takes a lot of time and also the tool is very slow most of time and struggles to handle lot of users. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

We needed a one stop toll to track and have all our documents under one roof. With RicohDocs you can not just have a one stop view but also can see who is working on which document and how much progress they have made. Review collected by and hosted on G2.com.

SP B.
SB
Manager - Inside Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

The best of ricohdocs and what is actually is its USP is, you can actually assign certain roles to the users who would be using it in your organization. For example, you want to only give certain view and edit access to 3 people from the analyst team and the rest of the other members you want to give admin access you can actually set those rules very easily. Its UI is friendly that you won't get confused neither take a lot of time to get used to the software. A quick 20-minute training is enough to know how to use the software. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

Well, the one thing that at times I dislike is when a lot of people are joining our team on a single day and we have to give access to each of them. You need to create separate line items for each of the new joiners and fill out a few questions that they ask. However, this only becomes tiring when you have 30+ people joining the team in a single day which I believe would be once in a blue moon scenario. Review collected by and hosted on G2.com.

Recommendations to others considering RicohDocs:

Well if you are an SMB or Mid-market company and have a tight budget and want to invest in a document management tool, then you should blindly go for it. It is worth the investments and you can actually feel this within the first 60 days. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

The biggest problem we faced in the past was when we were using other software we had to actually give everyone the same access which created a big mess as there were times when people used to mistakely edit an important document and we used to loose all the necesaary information. With Ricohdocs, that trouble has gone. Here you can actually specific what type of role and access you want to give it your team members or even to certain departments. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RicohDocs?

I love the sense of security while using this. Especially for the type of work I do. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

nothing that I dislike. Easy to use and convenient. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

security issues. And finding docs in one place on the cloud and being able to collaborate Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

Cool user interface with vast range of options to make your document handling more easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

User interface is little complex for initial users buy really not a show stopper Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

Document management Review collected by and hosted on G2.com.

AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

The documentation tracking this software offers. We have many documents from invoices to BLs and track and trace information. We used to print a lot, but thanks to this software printing is in the past. We rather save our documents as a PDF on RicohDocs and label them to keep everything organized. Thanks to RicohDocs, even your colleagues can find your order history or customer details when you are on a leave. Paper destroys trees, and RicohDocs saves time; there isn't a better combination out there for the companies that rely on paperwork. The best thing of all is that your storage room where your archives used to be is almost empty; you can use this room for other purposes now. Also, did I already mention the mobile application available for this tool? It's available on Android and Apple devices so our employees can get their documents even on the go. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

If there is one thing we dislike is the bug with synchronizing our RicohDocs folder with the real-time database. From time to time we would have disruptions in the synchronization which leads to us having to restart the computer before it will successfully capture the real-time documentation. Review collected by and hosted on G2.com.

Recommendations to others considering RicohDocs:

Do you have too many files laying everywhere and papers full of documentation for your customer? Then I would recommend RicohDocs. If you really wanna be paperless you can also consider getting a watermark tool for your PDFs and signing the PDFs and documentations automatically. This way you can ensure to deliver your customers the required docs in the correct manner. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

We solve the problem of having to print too many documents and keeping our files all in one place. We can access everything from everywhere and feel like this is a no-brainer for companies that use a lot of documentation. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RicohDocs?

. Document Digitization 2. OCR (Optical Character Recognition) 3. Metadata Scanning 4. Smart Calendar 5. Office automation 6. Quick Search and so on. Review collected by and hosted on G2.com.

What do you dislike about RicohDocs?

I dislike how it isn't compatible with Chromebooks. Review collected by and hosted on G2.com.

What problems is RicohDocs solving and how is that benefiting you?

Saving time and space by digitizing documents. Review collected by and hosted on G2.com.