RF-SMART Reviews & Product Details

RF-Smart has been helpful throughout the whole implementation, from start to finish, without any issues. No bugs that all of a sudden pop up, because the product is still being developed. No issues that come up, just because we do something that some other customers may not do. No, it's working. It's customizable enough to make us happy campers! Review collected by and hosted on G2.com.

When something gets submitted, it not instantaneous due to the way that everything is processed under the hood. There's most likely a reason for that... and we can live with it for now. Review collected by and hosted on G2.com.

Complete solution from basic warehouse needs (picking, receiving, counting) to more advanced requirements such as bin tracking/replenishment. Review collected by and hosted on G2.com.

Can be complex to set up and get right, but their staff is very helpful and experienced. Review collected by and hosted on G2.com.

We have sped up our shipping process 2 fold. We went from shipping a max of 1500 packages a day with our previous shipping platform to shipping 4000 a day with RF Smart. Review collected by and hosted on G2.com.

Getting a shipping label could be a little faster. I would like to be able to batch print same sku different ship to locaiton orders. Review collected by and hosted on G2.com.

As a company that never used this type of set up we had the best experience. Our Implementation consultant, Neal Von Almen, was the perfect fit for our team. He made every step of our integration smooth. Any issues we ran into, which due to his guidance was very few, we had no trouble working through quickly. We felt we had his full attention throughout this process and it was a pleasure to work with him. He was professional, kinda and understanding throughout this whole implementation. Kept us up to date of potential addition area that RF Smart could help us without the pressure of being upsold. My experience with RF Smart has ensured they will always be my first go to for anything additional we could benefit from them. Review collected by and hosted on G2.com.

There is nothing I can say that I dislike. Everything went smoothly, we had a good time even great laughs. There was not a negative moment when working with our consultant or even our rep. Review collected by and hosted on G2.com.

Our experience with our RF-Smart implementation and product was near perfect. We pushed for an aggressive timeline, and RF-Smart met our needs. Our sales team, implementation consultant, and project manager were accommodating and patient with our team to adjust to our needs. I cannot write this without giving Tracey Kuhn (hardware and labels) a big shout out for her customer service.

Our operation has multiple subsidiaries in different states with multiple locations in some subsidiaries. This complexity has not been a hindrance with the system.

The integration with NetSuite, in which all data resides inside NetSuite, is the biggest key. You do not have to learn another software app or UI; it is NetSuite. Our team asked all the questions, researched various scenarios. Simply put, the system has worked exactly as demoed, and there have not been any surprises.

I would highly recommend RF-Smart for NetSuite users for functionality, implementation, and customer service. Review collected by and hosted on G2.com.

I would like to see an additional feature for directed stock putaways Review collected by and hosted on G2.com.

utilizing RF smart platform on scanning guns for receiving our store products has come really a handy and smart solution for our business in this fast-moving world .also Rf smart having a solution for e-commerce business sounds to be a great solution if any business is moving ahead with an online business. Review collected by and hosted on G2.com.

There are no cons that I have come across until this day. Review collected by and hosted on G2.com.

It’s the perfect platform to get more accurate details on current inventory and there locations. Review collected by and hosted on G2.com.

After a year of using this system I still have not found anything to dislike. Review collected by and hosted on G2.com.

I liked the ease of use, the handheld guns made keeping track of inventory and updating quantities daily a breeze. I also liked the ability to integrate it with NetSuite, both of them together took care of all of the needs we needed in inventory management for our warehouse Review collected by and hosted on G2.com.

I did not care for the multiple channels you had to work through to update inventory quantities. There are several different screens to work through to update one item Review collected by and hosted on G2.com.

RF Smart has given us the ability to track inventory using wireless scanners. Our picking of product has increased and it has been able to be standardized so anyone walking off the street could follow the process. RF Smart also helps with accuracy as it will not let us select an incorrect item. Review collected by and hosted on G2.com.

One of the biggest complaints is that there can be a short delay between RFSmart and NetSuite during the picking and shipping process. This can lead our pickers and shippers to be waiting at time for the software to catch up. The other shortfall of the ship portion of RF Smart is that it does not do international shipping. Review collected by and hosted on G2.com.

It cut the receiving process time down which contributed to our maximum efficiency policy. Review collected by and hosted on G2.com.

Seemed to have needed constant monitoring. If certain people weren’t around to click a button, all our data would not transfer over. Frustrating during OT hours Review collected by and hosted on G2.com.